PetnPony Reviews

4.8 Rating 1,643 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,643 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Delivery

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About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

Does PetnPony deliver on time?

Helpful Report

(3 weeks ago)

Greater than 98% of reviewers feedback is PetnPony normally delivers on time.

Helpful Report

(3 weeks ago)

98.60%

Industry Average

“ Ordinarily I would have given PetnPony 5 stars as their service is excellent. Very responsive, nearly always have the items I need in stock, and super-speedy delivery. However, only 4 stars because all of my most recent orders have contained dented cans. In some instances the cans have been so badly damaged that I have had to throw them away. ”

- Kieron Russell

PetnPony Reviews

Delivery - Fast