PetnPony Reviews

4.8 Rating 1,733 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,733 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

How do I contact PetnPony?

Helpful Report

(3 weeks ago)

You can contact PetnPony by Telephone, Email and Live Chat.

Helpful Report

(3 weeks ago)

99.24%

Industry Average

“ Super service. Sent out very quickly & great communication. ”

- Hannah Folkard

“ We use this store all the time, we love how friendly, helpful, and well informed the staff are. However, I wasn't sure I was going to have time to call in as had other commitments so through I would give the online store a go. It was easy to find what I was looking for on the most part they don't stock all the treats they have in my local store (not a problem as just grabbed them on collection). The order I made unfortunately one of the bags of treats were in fact out of stock, however, the staff rang very quickly to rectify the situation which I was very grateful for. Would and have recommended to family and friends. Will definitely keep using the store and online service ”

- Zoe Smart

“ Very good service and my riding trousers were great ”

- Doreen Forde

PetnPony Reviews

Customer Service - Good