Sealskinz Ltd Reviews

Name: Sealskinz Ltd
Address: 36 Oldmedow Rd, King's Lynn, Norfolk
Rating: 4.48

4.5 Rating 4,335 Reviews

87 %

of reviewers recommend Sealskinz Ltd

4.5

Based on 4,335 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Sealskinz Ltd:

Welcome to Sealskinz. Our passion (some might say obsession actually) is to craft the finest waterproof accessories in the world. And while waterproof will always be our #1, we also want to keep you protected from snow, sand, mud, dirt and anything else that can get in the way of doing your thing in the outdoors.

Because to so many, accessories are an afterthought. But to us at Sealskinz, they’re everything.

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Sealskinz Ltd 5 star review on 13th November 2024

Anonymous

Anonymous // 01/01/2019

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“Ordered gloves directly from the Sealskinz website with rushed delivery. Used the sizing guides they provided and the gloves that came were so small, I couldn’t even put them on my hands. Immediately emails support with no response back for over two weeks now. Reading all the reviews after the fact, turns out almost all customers had the same issue due to the invalid sizing guide published on their site. I will not recommend them, consider it an expensive lesson learned.”

Helpful Report

Posted 1 year ago

Hi Micah, Thank you for taking the time to leave another review. We can assure you we did reply to your original contact earlier this month and we are sorry to hear you did not receive this. We will reach out again shortly to touch base with you about your gloves. Kind regards, Sealskinz Team

Posted 1 year ago

“Fantastic company, selling fantastic products!”

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Posted 1 year ago

Thanks so much for the 5 star review, Chris! We sincerely appreciate you taking the time to share your kind words. Warm regards, Sealskinz Team

Posted 1 year ago

“Excellent service. Very quick delivery & the product is good quality”

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Posted 1 year ago

Thank you for taking the time to leave a review. We are working hard to find improvements to our delivery speed - this is great feedback to hear! We truly appreciate your support. Kind regards, Sealskinz Team

Posted 1 year ago

“Products are usually excellent. These new ones with the rubber band on the inside on top gave ne blisters on my calves and hurt like hell. Wore them on friday, it’s now tuesday and I still have a solid red line on my skin where the rubber was.”

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Posted 1 year ago

Hi Michiel, Thank you for your review. We are still very sorry to hear about this happening after we initially saw your product review for the Briston yesterday. We have reached out directly and hope to hear from you soon. If you have not received our emails, please check any spam or junk email folder you may have. Kind regards, Sealskinz Team

Posted 1 year ago

“I find writing a review for something that I’ve bought as a Christmas present a bit tricky! Your service has been great and hopefully my husband will be pleased with his waterproof socks as he is a keen golfer.”

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Posted 1 year ago

Thank you very much for the 5 star rating, Anna! We understand how tricky it can be to review something that was bought as a Christmas present - it is wonderful that you have taken the time to do so! Thank you again. Kindest regards Sealskinz Customer Services

Posted 1 year ago

“My order arrived very quickly and I was pleased with the products I bought.”

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Posted 1 year ago

Thank you so much for giving us a 5-star rating! We are delighted to hear that your order arrived quickly and you were pleased with the products you bought. It's what we strive for, thank you again! Kindest regards Sealskinz Customer Services

Posted 1 year ago

“Great Bob hat that I purchased,weatherproof,lovely colour,nice snug fit.”

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Posted 1 year ago

Thanks so much, David, for your 5* review! We value your support! We are pleased you love your new hat. Kindest regards Sealskinz Customer Services.

Posted 1 year ago

“Very comfortabke and practical.”

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Posted 1 year ago

Thank you,Ted for your 5* Review, it is very appreciated here at Sealskinz HQ. e hope you continue to enjoy your Sealskinz product. Kindest Regards Sealskinz Customer Services.

Posted 1 year ago

“A prompt replacement of cycling gloves after I had ordered the wrong size is much appreciated. My error was quickly rectified by Sealskinz and I am most grateful for this.”

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Posted 1 year ago

Thank you, David, for your kind 5 star review of Sealskinz. We are delighted to have had the chance to provide you with a satisfactory service, enjoy your new Sealskinz gloves on your cycling adevntures! Kindest regards Sealskinz Customer Services

Posted 1 year ago

“Prompt delivery and good quality gear.”

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Posted 1 year ago

Thank you so much Steven for your 5* review! We appreciate your loyalty and are pleased to hear that you had such a positive experience us . Thank you for your continued support! Kindest Regards Sealskinz Customer Services.

Posted 1 year ago

“great product does exactley what it says”

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Posted 1 year ago

Hi Mark, Thank you for taking the time to leave us a 5 star review. We really do appreciate this! We are thrilled to hear that you like our products. That's what we strive for! Many thanks again. SealSkinz Team.

Posted 1 year ago

“Cap 🧢 is too small”

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Posted 1 year ago

Good Afternoon, Thank you for your honest review. We are very sorry to hear that the cap is too small. If you wish to contact us in regards to any advice please email help@sealskinz.com. Kind Regards, SealSkinz Team.

Posted 1 year ago

“I love the product but having to pay an additional $23 to receive my parcel from Canada Post? Well, it sucks. Had I known, I would have used our USA address. I shopped the SealSkinz Canada site expecting it was geared towards Canadians.”

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Posted 1 year ago

Hi Kristie, Thank you for your honest review. We are very sorry about this issue. We have emailed you in regards to resolving this issue. Again, we sincerely apologise for any inconvenience caused. Kind Regards, SealSkinz Team.

Posted 1 year ago

“Delighted with the products, excellent customer service”

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Posted 1 year ago

Hi Theresa, Thank you for taking the time to leave us this 5 star review. We really do appreciate this! We are so glad that you are delighted with our products as well as our customer service. Many thanks again. Kind Regards, SealSkinz Team.

Posted 1 year ago

“I easily found what I wanted on the website, even although originally I hadn't been sure whether Sealskinz offered such a thing. It was easy to order and pay, and the item arrived promptly.”

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Posted 1 year ago

Hi Wendy, Thank you for taking the time to leave us a 5 star review. We really appreciate this! We are so thrilled to hear that you found our website easy to navigate and are pleased with your purchase. Many thanks again. Kind Regards, SealSkinz Team.

Posted 1 year ago

“Ordered the socks on the 17 of October and tomorrow it will be Halloween and still no sign of my socks. I just hope they live up to their claims … here’s hoping.”

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Posted 1 year ago

Hi Alan, Thank you for your honest review. We are very sorry about this issue. Our team have emailed you updates in regards to your order. We sincerely apologise for any inconvenience caused. Kind Regards, SealSkinz Team.

Posted 1 year ago

“Company appears to be very efficient in processing and dispatching orders, so great on that front. I had a few problems with Royal Mail delivery however (the 48-hour tracker service for one order turned out to be 168 hours-yikes!!!) but cannot blame Sealskinz for that.”

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Posted 1 year ago

Hi Gary, Thank you for taking the time to leave us a 5 star review. We really do appreciate this! We are so glad to hear that you think we are efficient after all, that is what we strive for! Many thanks again. Kind Regards, SealSkinz Team.

Posted 1 year ago

“Size L is snug. Border duty was excessive”

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Posted 1 year ago

Hi, Thank you for taking the time to leave us this review. We really do appreciate it! If you have any questions or concerns about your order please do not hesitate to contact us on help@sealskinz.com as we would like to help. Many thanks again. Kind Regards, SealSkinz Team.

Posted 1 year ago

“These have been purchased as a gift which the recipient won't receive until November. They look good to me and they were delivered when promised and packed appropriately. Thank you.”

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Posted 1 year ago

Hi Carol, Thank you for taking the time to leave us this 5 star review. We really appreciate it! We are so glad to hear that your order was delivered on time and that you are happy with the products! That's what we strive for! Many thanks again. Kind Regards, SealSkinz Team.

Posted 1 year ago

“Once they finally arrived, they are sized well and kept my feet dry while launching my kayak. Looking forward to warm dry feet during the colder months.”

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Posted 1 year ago

Thank you for your honest and candid feedback, Jeffrey. We are sorry your order has not arrived and appreciate the time you've taken to let us know about your experience. We take all feedback seriously and value your honest opinion. A member of the Sealskinz team will be in touch shortly. Kindest regards Sealskinz Customer Service.

Posted 1 year ago

Sealskinz Ltd is rated 4.5 based on 4,335 reviews