Sealskinz Ltd Reviews

Name: Sealskinz Ltd
Address: 36 Oldmedow Rd, King's Lynn, Norfolk
Rating: 4.45

4.5 Rating 5,361 Reviews

86 %

of reviewers recommend Sealskinz Ltd

4.5

Based on 5,361 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Sealskinz Ltd:

Welcome to Sealskinz. Our passion (some might say obsession actually) is to craft the finest waterproof accessories in the world. And while waterproof will always be our #1, we also want to keep you protected from snow, sand, mud, dirt and anything else that can get in the way of doing your thing in the outdoors.

Because to so many, accessories are an afterthought. But to us at Sealskinz, they’re everything.

Visit Website

Sealskinz Ltd 5 star review on 13th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Français

“Very good product warm and very comfortable”

Helpful Report

Posted 2 months ago

Hi Amanda, Thank you for your fantastic 5-star review! We’re delighted to hear that you find our product warm and very comfortable. Your satisfaction means a lot to us, and it’s great to know we hit the mark! If you ever have any questions or need assistance, please don’t hesitate to reach out. We’re always here to help! Best wishes, Sealskinz Team

Posted 2 months ago

“Still have not received my shipment after over 1 month.”

Helpful Report

Posted 2 months ago

Hi There, Thank you for your review and for bringing this to our attention. We're really sorry to hear that your shipment has not arrived yet. We understand how frustrating this must be for you, and we appreciate your patience. We can see that your order should be with you soon. Best, Sealskinz Team

Posted 2 months ago

“Great product but shipping takes way too long. Get a US based affiliate with a small stock on hand and reduce shipping by at least a week.”

Helpful Report

Posted 2 months ago

Hi Michael, Thank you for your thoughtful 5-star review! We're thrilled to hear you love our product. We understand that shipping times can be a concern. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help! Best wishes, Sealskinz Team

Posted 2 months ago

“Excellent quality”

Helpful Report

Posted 2 months ago

Hi Patricia, Thank you for your wonderful 5-star review! We're thrilled to hear that you are pleased with the quality of our products. Your satisfaction is incredibly important to us, and your kind words motivate our team to keep delivering excellence. If you have any questions or need assistance in the future, please don't hesitate to reach out. We're always here to help! Best wishes, Sealskinz Team

Posted 2 months ago

“Order delivered quickly and arrived in good order.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for the fantastic 5-star review! We're thrilled to hear that your order was delivered quickly and in great condition. Your satisfaction is our priority, and your kind words inspire us to keep up the good work. If you ever need assistance or have any questions, don't hesitate to reach out. We're always here to help! Best wishes, Sealskinz Team

Posted 2 months ago

“Well it never showed up so it's kind of hard to give it a good review.”

Helpful Report

Posted 2 months ago

Hi Kelly, Thank you for your review and bringing this to our attention. We are so sorry you haven't received your order. We will be happy to replace the missing order or refund you, whichever you prefer. We will be in touch directly to assist you. Kind regards, Sealskinz Team

Posted 2 months ago

“I didn't receive my order yet?? 3 weeks waiting ????”

Helpful Report

Posted 2 months ago

Hi Tom, Thank you for your feedback. We're truly sorry to hear that you have not received your order yet. We understand how disappointing it can be to wait longer than anticipated. Please rest assured that we are investigating the delay and appreciate your patience during this time. Best, Sealskinz Team

Posted 2 months ago

“Order still not here ordered 3 weeks ago.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your feedback. We sincerely apologize for the delay in your order. We understand how frustrating it can be to wait longer than expected. Please know that we are looking into this matter and appreciate your patience during this time. Best regards, Sealskinz Team

Posted 2 months ago

“Quick service and transport...”

Helpful Report

Posted 2 months ago

Hi Anders, Thank you for the amazing 5-star review! We're delighted to hear that you enjoyed our quick service and transport. Your feedback means a lot to us and motivates our team to continue providing excellent service. If you have any questions or need assistance, feel free to reach out anytime. We're always here to help! Best wishes, Sealskinz Team

Posted 2 months ago

“Lieferung war in Ordnung, Ware gefällt mir sehr gut”

Helpful Report

Posted 2 months ago

Hi there, Vielen Dank für die 4-Sterne-Bewertung! Es freut uns sehr zu hören, dass die Lieferung in Ordnung war und Ihnen die Ware so gut gefällt. Ihr Feedback bedeutet uns viel! Wenn Sie Fragen haben oder Unterstützung benötigen, zögern Sie bitte nicht, sich bei uns zu melden. Wir sind immer für Sie da! Beste Wünsche, Sealskinz Team

Posted 2 months ago

“My go to company for waterproof walking clothing you can find other companies but you won’t find better. Whether it’s quality choice or just great service”

Helpful Report

Posted 2 months ago

Hi Bob, Thank you for the incredible 5-star review! We're so happy to hear that Sealskinz is your go-to company for waterproof walking clothing. Your praise for our quality, choice, and service truly motivates us to keep delivering the best products for our customers. If you ever have any questions or need assistance, please feel free to reach out. We’re always here to help! Best wishes, Sealskinz Team

Posted 2 months ago

“Great product . My waterproof socks are superb”

Helpful Report

Posted 2 months ago

Hi Tracy, Thank you for the fantastic 5-star review! We’re thrilled to hear that you’re enjoying our waterproof socks and that they’re performing superbly for your needs. Your satisfaction is incredibly important to us, and we truly appreciate your feedback! If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help! Best wishes, Sealskinz Team

Posted 2 months ago

“Stated 2 day delivery, didn't mention 2-3 days before it would be posted. Contacted customer service and not impressed by their response”

Helpful Report

Posted 2 months ago

Hi Dave, Thank you for your review and for highlighting your concerns. We sincerely apologize for the misunderstanding regarding the delivery timeline. Your feedback is valuable to us, and we will pass this on you. Thank you for bringing this to our attention. Best, Sealskinz Team

Posted 2 months ago

“I am extremely disappointed with my experience with Sealskinz regarding my recent order. I placed it on October 15, and it was marked as delivered on October 22, yet I have not received my package. Despite reaching out to customer service several times, I am constantly directed to wait for updates from the courier, GLS, without any solid resolution in sight. This lack of accountability and the long wait for meaningful assistance have left me frustrated. I expected Sealskinz to manage the issue directly, considering the order was placed with them. Instead, the burden has been placed on me to follow up on something that should have been handled by the company. I hope this matter is resolved soon, but I am currently dissatisfied with the service provided.”

Helpful Report

Posted 2 months ago

Hello, thank you for your honest review. We are so sorry to hear this. We had reached out to the courier to get an update as to where your order is as this was stated as delivered. Unfortunately we couldn't follow any next steps until we had received a response form them. We have chased this today for you and have received an update stating your order was delivered to you neighbor. We hope this helps. Kind Regards, Sealskinz Team.

Posted 2 months ago

“Waterproof, warm, stashes in a large pocket. XXL fits my size 7 5/8 dome perfectly Thank you.”

Helpful Report

Posted 2 months ago

Hi Mark, Thank you for the fantastic 5-star review! We’re delighted to hear that our product met your expectations in terms of waterproofing, warmth, and packability. It's great to know the XXL fit is just right for you! Your satisfaction is incredibly important to us. If you have any questions or need further assistance, don’t hesitate to reach out. We’re always here to help! Best wishes, Sealskinz Team

Posted 2 months ago

“Really wanted a cool rain hat for walking the dog ... Love this. Fits really well. Well made.”

Helpful Report

Posted 2 months ago

Hi N, Thank you for the amazing 5-star review! We’re thrilled to hear that you found the perfect rain hat for your dog walks and that it fits so well. It's fantastic to know that you're loving the quality of our product! Your satisfaction means the world to us. If you have any questions or need further assistance, don’t hesitate to reach out. We’re always here to help! Best wishes, Sealskinz Team

Posted 2 months ago

“Easy ordering process and quick delivery. Great products - very happy with the quality,”

Helpful Report

Posted 2 months ago

Hi there, Thank you for the incredible 5-star review! We’re so pleased to hear that you found our ordering process easy and appreciated the quick delivery. It’s wonderful to know that you’re happy with the quality of our products. Your satisfaction is our top priority! If you have any questions or need support, don’t hesitate to reach out. We’re always here to assist you! Best wishes, Sealskinz Team

Posted 2 months ago

“Excellent quality and do what they say they will in all aspects. 1 issue I have is that they size up very small. I am a size 9(43) all day long, yet these are very tight on my toes and will need to stretch if I am not to continue having sore toes after long 7 hour hikes in these.”

Helpful Report

Posted 2 months ago

Hi Clark, Thank you for your thoughtful 4-star review! We’re glad to hear that you find our products to be of excellent quality and performing well. We appreciate your feedback regarding the sizing—comfort is very important, especially during those long hikes. We'll take your comments into consideration as we continue to improve our products. If you have any questions or need assistance, please feel free to reach out anytime. We're always here to help! Best wishes, Sealskinz Team

Posted 2 months ago

“Fast service excellent products 👌”

Helpful Report

Posted 2 months ago

Hi John, Thank you for the amazing 5-star review! We're thrilled to hear that you experienced fast service and think our products are excellent. Your kind words truly inspire us to keep up the good work! If you have any questions or need assistance, feel free to reach out anytime. We’re always here to help! Best wishes, Sealskinz Team

Posted 2 months ago

“Good quality product and very good service.”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your fantastic 5-star review! We’re delighted to hear that you’re happy with the quality of our product and the service you've received. Your feedback means a lot to us and motivates our team to keep delivering the best. If you ever have any questions or need assistance, please don’t hesitate to get in touch. We’re always here to help! Best wishes, Sealskinz Team

Posted 2 months ago

Sealskinz Ltd is rated 4.5 based on 5,361 reviews