Sealskinz Ltd Reviews

Name: Sealskinz Ltd
Address: 36 Oldmedow Rd, King's Lynn, Norfolk
Rating: 4.42

4.4 Rating 5,845 Reviews

85 %

of reviewers recommend Sealskinz Ltd

4.4

Based on 5,845 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Sealskinz Ltd:

Welcome to Sealskinz. Our passion (some might say obsession actually) is to craft the finest waterproof accessories in the world. And while waterproof will always be our #1, we also want to keep you protected from snow, sand, mud, dirt and anything else that can get in the way of doing your thing in the outdoors.

Because to so many, accessories are an afterthought. But to us at Sealskinz, they’re everything.

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Sealskinz Ltd 5 star review on 19th February 2025

Anonymous

Anonymous // 01/01/2019

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“I ordered back on Dec 6th and never recieved my order.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave a review, Melissa. We are very sorry that your order was lost in transit. We can see that our Support Team tried to reach you several times since the end of December to offer a replacement or refund for the missing order. If these have not been received, please check your spam/junk folder for messages from Sealskinz. We hope to hear from you soon. Kind regards, Sealskinz Team

Posted 1 year ago

“Not warmer than ski gloves which are much cheaper and more flexible.”

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Posted 1 year ago

“took 3 months to get the hat. the hat is very large and doesn't fit. the weird plastic liner is strange on your head. the three layers don't line up correctly when wearing the product. not worth the money. Although the materials are correct the product lacks fine tuning.”

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Posted 1 year ago

“Im Dezember bestellt und noch keine Ware erhalten. Das hat beim ersten mal besser geklappt.”

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Posted 1 year ago

“Gloves a strange fit. Long fingers and tight opening. Velcro tab pulled off on first use. Not what you expect for £50.00.”

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Posted 1 year ago

“The sizing was way off the mark. The gloves were a lot smaller than expected as per your recommendation.”

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Posted 1 year ago

“Product is quality as expected but the lack of communication from sealskinz was extremely disappointing. Took over a week to dispatch for delivery, and due to the lack of updates I chased for answers several times. Did not receive a single response. Very disappointing.”

Helpful Report

Posted 1 year ago

Hi Ryan, Thank you for your review. We can see that our Support Team sent 4 emails to you regarding updates on your order. We are sorry if these were not received. Sometimes our messages are filtered to spam or junk folders. You should have also received tracking updates separately. Please get in touch if you would like to discuss anything further. We can be reached at help@sealskinz.com. Kind regards, Sealskinz Team

Posted 1 year ago

“Item ordered very large even though I used the size guide and had to chase refund as after 10 day no return confirmation from sealskinz.”

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Posted 1 year ago

“The neoprene boots I bought immediatrly broke when I tried them on for the first time. Heel pull loop tore at the seam.”

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Posted 1 year ago

Thank you for leaving a review of the Caston overshoes. We are so sorry to hear that this has happened. Please reach out to our help desk via help@sealskinz.com or start a Claim with us: https://www.sealskinz.com/pages/sealskinz-guarantees If you have already contacted us previously but have not heard anything back, please check your spam/junk folder as our replies can sometimes land there. We hope to hear from you soon to assist in this matter. Kind regards, Sealskinz Team

Posted 1 year ago

“Took a long time for delivery, 3 weeks. Hat ordered is just ok. Site not recommended. Sorry”

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Posted 1 year ago

“While the quality is good, the thumb is grossly disproportionately under-insulated. In addition, the size guide would have me wearing a medium, but I barely fit into a large, and could really use an extra large.”

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Posted 1 year ago

“Not waterproof but at least warm perf.fit”

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Posted 1 year ago

“Item size are far too small.”

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Posted 1 year ago

“Nice gloves. If you have very long fingers”

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Posted 1 year ago

“la talla es demasiado grande y sobra mucha tela”

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Posted 1 year ago

“De maten kloppen niet”

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Posted 1 year ago

“Magnets in wrong place. Useless. Still not had a refund.”

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Posted 1 year ago

Hi Thomas, Thank you for your honest review. We are very sorry you received a faulty glove and can assure you we have received your return. This should be processed within the next couple of days. You will receive an email update when this has been completed. Please be aware some of our emails may go to a junk or spam folder. We are very sorry for any inconvenience or disappointment caused by the faulty product. Please do not hesitate to contact our Support Team (help@sealskinz.com) if you have any other queries or concerns in the meantime. Kind regards, Sealskinz Team

Posted 1 year ago

“I need a bigger size, large is too tight”

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Posted 1 year ago

“de maat tabel van de handschoenen op de website is niet correct. Ik heb de opmeting gedaan conform instructie en daarmee een XL maat besteld. Deze bleek duidelijk de klein en moest een XXL zijn. Dat is jammer dat het niet in een keer goed ging, want daardoor extra kosten vanwege terugsturen naar de UK.”

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Posted 1 year ago

“Good delivery service. Only completed one MTB ride so far but my feet felt cold. Will stick with it but slightly underwhelmed at present.”

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Posted 1 year ago

Sealskinz Ltd is rated 4.4 based on 5,845 reviews