Sealskinz Ltd Reviews

Name: Sealskinz Ltd
Address: 36 Oldmedow Rd, King's Lynn, Norfolk
Rating: 4.42

4.4 Rating 5,843 Reviews

85 %

of reviewers recommend Sealskinz Ltd

4.4

Based on 5,843 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Sealskinz Ltd:

Welcome to Sealskinz. Our passion (some might say obsession actually) is to craft the finest waterproof accessories in the world. And while waterproof will always be our #1, we also want to keep you protected from snow, sand, mud, dirt and anything else that can get in the way of doing your thing in the outdoors.

Because to so many, accessories are an afterthought. But to us at Sealskinz, they’re everything.

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Sealskinz Ltd 5 star review on 19th February 2025

Anonymous

Anonymous // 01/01/2019

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“I am so disappointed with the Anmer glove purchase. I have tested them on long, chilly and damp dog walks, and their marketed thermal properties certainly do not keep my hands warm. If anything, it is far better without wearing the gloves. Such a waste of money. The first time I wore them, the gloves were tight and very well fitting, but by the second and third, they are becoming loose around the hands and roll up in the palms.”

Helpful Report

Posted 4 months ago

Hi Dominic, Thank you for taking the time to share your thoughts with us. We’re sorry to hear that the Anmer gloves didn't meet your expectations, especially regarding their thermal properties and fit. We will be sure to pass this feedback onto our productions team. We hope this helps. Best regards, Sealskinz Team

Posted 4 months ago

“Very good but very expensive , I mean come on, they have socks that cost £50 a pair, I got the cheaper ones at £20, and to be honest there’s similar on the market at half the price, really good product but overpriced”

Helpful Report

Posted 4 months ago

Hello there, Thank you for your 2-star review! We're glad to hear you find our product to be really good. We understand your concerns about pricing, and we strive to deliver high-quality items that justify their cost. While there might be cheaper options available, we believe our technology and durability set us apart. Your feedback is important to us as we constantly aim to provide the best value to our customers. Thank you for your understanding and support! Best regards, Sealskinz Team

Posted 4 months ago

“A website named sealskinsusa would lead someone to believe they were shopping a US sight. It wasn’t until I checked tracking that I found out you were out of the country! I never received my package. I’m giving two stars vs one because of the prompt refund.”

Helpful Report

Posted 4 months ago

Hello Kim, thank you for your feedback. We're sorry for any confusion caused by our website and for the inconvenience of not receiving your package. We understand how important it is to know where your order is coming from, and we appreciate your patience in the matter. We’re glad to hear you received a prompt refund. Best regards, Sealskinz Team.

Posted 4 months ago

“The gloves are way too small. According to the glove sizing chart, I need a size M (with a circumference of 21 cm around the knuckles). However, the size M didn’t fit and was so tight that I could feel my heartbeat pulsing in my fingers. Somehow, the recommendation and reality don’t align.”

Helpful Report

Posted 4 months ago

Hello Lucas, thank you for sharing your feedback with us. We are sorry to hear that the size M gloves didn’t provide the comfort you were expecting. It's important to us that our sizing meets our customers' needs. We will certainly pass your concerns along to our production team. We appreciate your input and hope to provide a better fit for you in the future. Kind Regards, Sealskinz Team.

Posted 4 months ago

“the ajustment strap at back broke within a couple of weeks”

Helpful Report

Posted 5 months ago

Hello Alistair, thank you for your honest review. We are so sorry to hear that your adjustment strap has broken. This is most unusual. We have contact you personally to get this issue resolved for you. We hope this helps. Kind regards, Sealskinz Team.

Posted 5 months ago

“After a short walk in grass covered in dew my foot was wet. Sock is at best water resistent and not waterproof. Maybe i was expecting too much.”

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Posted 7 months ago

Hello, thank you for your honest review. We do appreciate this. We are so sorry to hear that these have not performed well for you and you have found them to be leaking. We have emailed you in hopes to resolve this issue for you. Many thanks again. Kind regards, Sealskinz Team.

Posted 7 months ago

“Item took an age to arrive because it was delivered to the wrong depot”

Helpful Report

Posted 7 months ago

Hey, Thank you for taking the time in leaving a review, I am very sorry your order took longer than normal to arrive with Royal Mail. We hope the garment met your expectations! Please do reach out if you require any assistance. Kindest regards Karina @ Sealskinz

Posted 7 months ago

“The socks arrived promptly but they are too big for me. My foot is 23.5cm long so I bought a medium pair. Unless Small is much smaller I think that would have been a better fit for me.”

Helpful Report

Posted 7 months ago

Hello Karen, thank you for your honest review, we do appreciate this. We are very sorry these were not a good fit for you. We have emailed you over our returns information in case you did want to return or exchange these. Many thanks again. Kind regards, Sealskinz Team.

Posted 7 months ago

“Great but grey hat is too light in colour”

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Posted 8 months ago

“Disappointed. A wet boggy walk in Scotland, socks didn’t hold up at all(in a pair of leather boots).”

Helpful Report

Posted 9 months ago

Dear Martin, Thank you for taking the time out in leaving a review, I am very sorry to see you are experiencing an issue with your socks. We would love to help put things right, a member of the team will reach out to find out more. Kindest regards Karina Customer Experience Team

Posted 9 months ago

“Purchased S/M size. It is a poor fit, it is simply too large. Also makes an annoying crackling sound due to the waterproofing. Quite expensive in GB pounds for a product actually made in China.”

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Posted 9 months ago

“De waterdichtesokken sluiten helaas bij mij niet goed aan om de enkels. Ik weet niet hoe dat komt,zulke dunnen enkels heb ik ook niet volgens mij.”

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Posted 9 months ago

Bedankt voor uw beoordeling. Wij vinden het vervelend om te horen dat de pasvorm niet goed is. Ons ondersteuningsteam stuurt u een e-mail met retourinstructies. Met vriendelijke groeten, Sealskinz-team

Posted 9 months ago

“These work well but are very baggy. Other socks by Sealskinz have been fine so there is something odd about this model. Subsequent contact with the Sealskinz customer service team was disapponting. I'd recommend buying from someone else!”

Helpful Report

Posted 10 months ago

Dear Graeme,Thank you so much for taking the time to share your experience with Sealskinz Ltd. We truly appreciate your feedback and apologize for the inconvenience you encountered. Thank you once again for bringing this matter to our attention. We will be sure to pass this onto our productions team for you. Best regards. Sealskinz Team

Posted 10 months ago

“Unfortunately the peak of the cap is not centered, which makes the cap look untidy and uncomfortable”

Helpful Report

Posted 11 months ago

Dear Przemyslaw, Thank you for taking the time out in leaving a review, I am very sorry you received a cap with a wonky peak. However, I can see my colleague has since arranged for a new cap to be sent out to you. If you require any further assistance, we will be very happy to help. Kindest regards Karina@Sealskinz.

Posted 11 months ago

“I am writing this review on April 4. I placed an order on March 7 and as yet not received the order. The most recent information shown on the travel history is from March 18 where it shows the item is "in transit". Since I have not received the item I have no way of evaluating it, but from this experience do not count on speedy delivery. It would be helpful if Sealskinz would provide at least some idea of a delivery time with each order to help adjust customer expectations. In my case I had placed the order a month in advance of a trip I will be leaving for on April 6.”

Helpful Report

Posted 11 months ago

“Socks were much shorter than expected - no good for using with a walking boot which is why I bought them. The quality is very 'thin' nothing like the quality I have had in the past and I doubt they will last very long. It appears these socks are designed for occasional use with light weight shoes (trainers?) - who buys sealskinz for this purpose? Dissapointed and will have to look more carefully before I fall for this promotion in the future.”

Helpful Report

Posted 11 months ago

“Ordered the small item on 02nd March. Today is the 20th of March and (even though i have received two requests to review) i still have not received the package.”

Helpful Report

Posted 11 months ago

“Very happy with the product I brought, but the twice daily emails about leaving a review not so”

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Posted 11 months ago

“To be fair, I have not tested the socks in heavy rain. However I have tried them on a bike ride, and I was disappointed to find that the sealing strip on one sock had chafed my leg, drawing blood.”

Helpful Report

Posted 1 year ago

Dear Chris, Thank you for taking the time out in leaving a review, I am very sorry to read you have experienced this problem with our hydro-stop socks. My colleague has reached out to you via email, you may need to check you junk or spam box to see if they have landed in there. Kindest regards Karina Customer Experience Team

Posted 1 year ago

“Two defective products and emails being delivered into spam. Not ideal”

Helpful Report

Posted 1 year ago

Sealskinz Ltd is rated 4.4 based on 5,843 reviews