Sealskinz Ltd Reviews

Name: Sealskinz Ltd
Address: 36 Oldmedow Rd, King's Lynn, Norfolk
Rating: 4.47

4.5 Rating 4,317 Reviews

87 %

of reviewers recommend Sealskinz Ltd

4.5

Based on 4,317 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Sealskinz Ltd:

Welcome to Sealskinz. Our passion (some might say obsession actually) is to craft the finest waterproof accessories in the world. And while waterproof will always be our #1, we also want to keep you protected from snow, sand, mud, dirt and anything else that can get in the way of doing your thing in the outdoors.

Because to so many, accessories are an afterthought. But to us at Sealskinz, they’re everything.

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Sealskinz Ltd 5 star review on 13th November 2024

Anonymous

Anonymous // 01/01/2019

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“I was surprised to find that I need to pay the returns postage myself. This ended up being 20€.”

Helpful Report

Posted 1 month ago

Hello,Thank you so much for taking the time to provide us with your valuable feedback on Sealskinz Ltd. We truly appreciate this. We are very sorry to hear this. Please do note that this is in our policy on our website. I will pop the link below for you. https://eu.sealskinz.com/policies/refund-policy Once again, thank you for your feedback and for choosing Sealskinz Ltd. We look forward to serving you again in the future. Warmest regards, Sealskinz Ltd.

Posted 1 month ago

“Excellent socks, looking forward to one day buying the short waterproof socks as I’ve lost one and I am really upset about it.”

Sealskinz Ltd 5 star review on 21st September 2024

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Posted 1 month ago

Thank you so much, Helen, for your fantastic 5-star rating of Sealskinz Ltd! We greatly appreciate your support and are thrilled to hear that you love our socks. Thank you again for your kind words and we look forward to serving you in the future! Kind regards, Sealskinz Team.

Posted 1 month ago

“High quality well designed caps. Wish there were more color choices though.”

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Posted 1 month ago

Dear Alan,Thank you so much for taking the time to rate Sealskinz Ltd with 5 stars! We truly appreciate your positive feedback and we're thrilled to hear that you love our high-quality well-designed caps. We understand your desire for more color choices, and we appreciate your input. Rest assured, we are always working to expand our product range and introduce more options to meet our customer's preferences. Your feedback will definitely help us in this process. Once again, thank you for your support and for choosing Sealskinz Ltd. If you have any further suggestions or need assistance, please don't hesitate to reach out. We're here to ensure your satisfaction. Best regards, Sealskinz Ltd.

Posted 1 month ago

“It's a hat that's waterproof. Does what it says. Very good too.”

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Posted 1 month ago

Thank you, Michael, for taking the time to give Sealskinz Ltd a fantastic 5-star rating! We truly appreciate your support and are thrilled to hear that you found our product, the waterproof hat, to be exactly as described. Our team takes pride in ensuring that our products deliver on their promises, and we're delighted that you found it to be very good as well. Thank you once again for your positive feedback, and we hope to have the opportunity to serve you again in the future! Kind regards, Sealskinz Team

Posted 1 month ago

“Got the socks just before our trip. Unfortunately the socks were not what I expected at all and not something I could wear. Was going to try and return them before I left but did not have a chance before my trip, and I could not easily fined return instructions on the website.”

Helpful Report

Posted 1 month ago

Dear James,Thank you so much for taking the time to provide your valuable feedback on Sealskinz Ltd. We truly appreciate this. We are very sorry to hear that you could not find our returns section easily. I will pop the link below for you. https://www.sealskinz.com/policies/refund-policy. If you ever need any further assistance or have any questions, please don't hesitate to reach out to us. We are always here to help. Once again, thank you for choosing Sealskinz Ltd. Best regards, Sealskinz Team.

Posted 1 month ago

“Very satisfied with my new baseball hat. An excellent product.”

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Posted 1 month ago

Dear Julian,Thank you so much for your fantastic 4-star rating of Sealskinz Ltd! We truly appreciate your support and are thrilled to hear that you are very satisfied with your new baseball hat. Your loyalty as a customer means a great deal to us, and we cannot express enough how grateful we are for your continued support. Thank you once again for taking the time to share your positive experience with us. We look forward to serving you again in the near future! Best regards, Sealskinz Team

Posted 1 month ago

“This is the second request you sent.”

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Posted 1 month ago

“Ordered a cap which i recieved very quickly but unfortunately was too small due to me having a rather large head i returned it and was promptly refunded. Great service”

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Posted 1 month ago

Dear David,Thank you so much for your fantastic 5-star rating for Sealskinz Ltd! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are delighted to hear that your order was delivered promptly. Our team strives to provide excellent customer service, and we are glad to know that we were able to promptly process your refund. We value your support and hope to have the opportunity to serve you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you once again for choosing Sealskinz Ltd and for sharing your satisfaction with us! Best regards, Sealskinz Ltd Customer Service Team

Posted 1 month ago

“Excellent brand, high quality materials and performance.”

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Posted 1 month ago

Dear James,Thank you so much for taking the time to rate Sealskinz with a full 5*! We greatly appreciate your kind words and positive feedback. It's truly encouraging to hear that you consider us an excellent brand with high quality materials and outstanding performance. Your support means a lot to us, and we're thrilled to know you're satisfied with our products. Once again, thank you for rating Sealskinz so highly. We look forward to serving you again in the future. Warm regards, Karina @ Sealskinz

Posted 1 month ago

“The first order was "lost" in the post ...had to chase them quite a bit to get a resolution ...preferred approach from them seemed to be to cancel the order but I insisted they fulfill as ordered ...delivery wasn't particularly quick even after that ... quality of the goods is high and I'm pleased with the items I bought but sometimes I felt as though the customer service is purely AI based ...very odd times of day to respond ...”

Helpful Report

Posted 1 month ago

Dear Mike,Thank you so much for taking the time to provide us with your valuable feedback on Sealskinz . We truly appreciate customers like you who share their thoughts and experiences with us. We are thrilled to hear that you found our products to be of exceptional quality and that they met your expectations. We do have our American colleague, hence the the odd times of response. If you ever need any assistance in the future, whether it's selecting the right product, checking on an order, or resolving any concerns, please do not hesitate to reach out. Our friendly customer support team is always ready to assist you and ensure your complete satisfaction. Once again, thank you for your kind feedback. We are grateful for your support and look forward to serving you in the future. Warm regards, Karina @Sealskinz

Posted 1 month ago

“Great service, great product. My son bought me a hat for birthday. I liked it so got another in different colour”

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Posted 1 month ago

Hey! Thank you so much for taking the time to rate us with 5 stars! We truly appreciate your kind words and support. We are thrilled to hear that you had a great experience with Sealskinz We love hearing feedback from happy customers like yourself and we're very glad that you are satisfied with our service and products. It's wonderful to know that the hat your son bought for you was a hit and that you liked it so much that you decided to get another one in a different color! Your satisfaction is our top priority, and we're always here to provide you with the best quality products and excellent service. If you ever have any questions or need any assistance, please don't hesitate to reach out to us. Thank you again for your positive review and for choosing Sealskinz. We truly appreciate your continued support. Warm regards, Karina @ Sealskinz

Posted 1 month ago

“Order arrived very promptly”

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Posted 1 month ago

Hello ,Thank you so much for your 5-star rating of Sealskinz Ltd! We truly appreciate your support and are thrilled to hear that you had such a positive experience with our brand. Order arrived very promptly, and we're glad to know that we were able to deliver your order in a timely manner. Once again, thank you for choosing Sealskinz Ltd. We look forward to serving you again in the future! Best regards, Sealskinz Ltd

Posted 1 month ago

“I accidently ordered the incorrect item. Contacted cust services who were brilliant at sorting my issue out. The beetley I ordered fits perfect and really good quality”

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Posted 1 month ago

Dear Steven,Thank you sincerely for your 5-star rating of Sealskinz Ltd! We appreciate your loyalty as a valued customer and are thrilled to hear about your positive experience with our products. Moreover, we are grateful for your kind words regarding our customer service. It brings us great joy to know that our team was able to swiftly address and resolve the issue with your accidental order. We always strive to provide the highest level of support to ensure our customers are completely satisfied. Additionally, we are delighted to hear that the Beetley you ordered not only fits perfectly but also boasts excellent quality. We take immense pride in crafting durable and top-notch products that meet our customers' expectations. Warm regards, Sealskinz Ltd Customer Support

Posted 1 month ago

“Lovely soft but sturdy gloves. Good fit, considering I suffer from arthritis and so cosy and warm. Glad I found you!!”

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Posted 1 month ago

Dear Angela, Thank you so much for your fantastic 5-star rating of Sealskinz Ltd! We greatly appreciate your feedback and are thrilled to hear that you are satisfied with our gloves. We are glad that the gloves are both soft and sturdy, providing you with a good fit. It's wonderful to know that despite suffering from arthritis, you found them cozy and warm. We are honored that you chose to shop with us and are delighted to have met your expectations. Once again, thank you for your kind words. We hope to serve you again soon! Warm regards, Sealskinz Ltd

Posted 1 month ago

“Products good, delivery slow (1.5 weeks)”

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Posted 1 month ago

Dear Dirk,Thank you so much for taking the time to rate Sealskinz Ltd with 4 stars! We truly appreciate your support and feedback. We apologize for any inconvenience caused by the slight delay in delivery. We understand how important it is to receive your products in a timely manner, and we strive to continuously improve our shipping process to ensure prompt delivery. Nonetheless, we are thrilled to hear that you are satisfied with the quality of our products. Your satisfaction is our top priority, and we are committed to providing you with the best gear to keep you protected and comfortable. Thank you once again for your valuable review, and we hope to serve you even better in the future. Best regards, Sealskinz Team.

Posted 1 month ago

“Parcel got stuck in transit. Contacted Sealskinz ansd they had it sorted very quickly indeed. Would recommend this company”

Helpful Report

Posted 1 month ago

Dear Jackie,Thank you so much for your outstanding 5-star rating of Sealskinz Ltd! We truly appreciate your loyalty as a customer and your kind words about our company. We are delighted to hear that we were able to swiftly resolve the issue with your parcel being stuck in transit. Our team at Sealskinz takes pride in providing efficient and reliable service to our valued customers, and we are thrilled that you had a positive experience with us. Your recommendation means the world to us! If you ever need any assistance in the future, please do not hesitate to reach out. We are always here to help. Thank you again for your support and for choosing Sealskinz Ltd. Warm regards, Sealskinz Team.

Posted 1 month ago

“Good quality cap. It does not look cheap. It is a little thinner than I had hoped for.”

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Posted 1 month ago

Dear Alistair,Thank you so much for rating Sealskinz Ltd. with 4 stars! We greatly appreciate your support and feedback. We're glad to hear that you found our cap to be of good quality and not cheap-looking. We strive to provide products that exceed our customers' expectations in terms of both style and durability. Once again, thank you for your positive review and for choosing Sealskinz Ltd. We hope to have the pleasure of serving you again in the future! Best regards, Sealskinz Team.

Posted 1 month ago

“Good all weather water proof socks happy with them cheers 👍”

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Posted 1 month ago

Thank you so much for taking the time to rate Sealskinz with five stars! We truly appreciate your positive feedback and we're thrilled to hear that you're happy with our all-weather waterproof socks. Your satisfaction is what motivates us to keep delivering high-quality products like these. Once again, thank you for choosing Sealskinz. We look forward to serving you again in the future! Best regards, Karina @ Sealskinz

Posted 1 month ago

“Great products and good customer service. Shipping let them down and this was eventually resolved but the socks are so good.”

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Posted 1 month ago

Dear Colin,Thank you so much for taking the time to leave us a review! We really appreciate your feedback and are thrilled to hear that you are happy with your experience with Sealskinz. We work hard to ensure that our customers have a positive experience with us, so it's great to know that we are doing something right. Your satisfaction is our top priority, and we strive to provide high-quality products and excellent customer service. Please know that our team is always here to assist you if you need any further assistance or have any questions. Feel free to reach out to us at any time, and we'll be more than happy to help. Once again, thank you for your kind words and for choosing Sealskinz. We truly value your support! Warmest regards, Karina@Sealskinz

Posted 1 month ago

“best proptection against cold & wet feet when offshore sailing”

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Posted 1 month ago

Dear Christian,Thank you so much for taking the time to provide us with your valuable feedback about Sealskinz Ltd. We truly appreciate your support and are delighted to hear that we have been able to make you happy with our service. We genuinely appreciate your kind words and would like to extend an invitation for you to reach out to us if you ever need any further assistance or have any other questions. Our team is always here to help! Once again, thank you for your feedback and for being a loyal customer of Sealskinz Ltd. We look forward to serving you in the future. Warm regards, Sealskinz Team

Posted 1 month ago

Sealskinz Ltd is rated 4.5 based on 4,317 reviews