Sealskinz Ltd Reviews

Name: Sealskinz Ltd
Address: 36 Oldmedow Rd, King's Lynn, Norfolk
Rating: 4.42

4.4 Rating 5,788 Reviews

85 %

of reviewers recommend Sealskinz Ltd

4.4

Based on 5,788 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Sealskinz Ltd:

Welcome to Sealskinz. Our passion (some might say obsession actually) is to craft the finest waterproof accessories in the world. And while waterproof will always be our #1, we also want to keep you protected from snow, sand, mud, dirt and anything else that can get in the way of doing your thing in the outdoors.

Because to so many, accessories are an afterthought. But to us at Sealskinz, they’re everything.

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Sealskinz Ltd 5 star review on 19th February 2025

Anonymous

Anonymous // 01/01/2019

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“Customer Service good. Pleased with items.”

Helpful Report

Posted 5 months ago

Thank you so much for your fantastic 5-star review of Sealskinz! We're thrilled to hear that our products met your expectations and that you are pleased with your purchase. Customer service is our top priority, and we're glad to know that you had a good experience with us. We genuinely appreciate your kind words and thank you for being a loyal customer. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're always here to help! Once again, thank you for your support and for choosing Sealskinz. Warm regards, Karina @ Sealskinz

Posted 5 months ago

“A very light well made waterproof cap, just perfect for walking my dogs in the rain this winter”

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Posted 5 months ago

Dear Andrew,Thank you so much for awarding Sealskinz a fantastic 5-star rating! We truly appreciate your support and feedback. We're thrilled to hear that our waterproof cap has been the perfect companion for walking your dogs in the rain. We designed it with high-quality materials to ensure it remains lightweight yet durable. It's wonderful to know that it has met your expectations and provided you with the protection you need during your walks. Once again, thank you for taking the time to share your positive experience. We value customers like you and look forward to serving you in the future. Best regards, Karina @ Sealskinz

Posted 5 months ago

“Prompt delivery, goods as described”

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Posted 5 months ago

Thank you so much for your fantastic 5-star rating of Sealskinz . We truly appreciate your support and are thrilled to hear that you found our products to be exactly as described. We take pride in providing prompt delivery, ensuring that you receive your orders in a timely manner. We value your satisfaction and look forward to serving you again in the future. If you require any assistance, we sure would be happy to help. Kindest regards Karina @ Sealskinz

Posted 5 months ago

“First class”

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Posted 5 months ago

Dear Kenneth,Thank you so much for your 5-star rating of Sealskinz Ltd. We greatly appreciate your support and are thrilled to hear that you had a fantastic experience with our company. We are delighted to have met your expectations, and your kind words truly reaffirm that we are on the right track. We will continue to strive for excellence and aim to exceed your expectations with every interaction. Thank you once again for your incredible feedback. We genuinely appreciate your support, and we look forward to serving you again in the future. Warm regards, Sealskinz Ltd

Posted 5 months ago

“Quick and easy service.”

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Posted 5 months ago

Dear Gina,Thank you so much for the incredible 5-star rating of Sealskinz Ltd! We are thrilled to know that you had a fantastic experience with us. Your support is truly appreciated. Quick and easy service is what we strive for at Sealskinz Ltd, so we're delighted to see that it resonated with you. Our team works tirelessly to ensure that our customers have a seamless and hassle-free experience. Once again, we genuinely appreciate your positive feedback. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again! Best regards, Sealskinz Team

Posted 5 months ago

“i love my new cap! dreamy and warm .. my only issue and it’s a small one .. the elasticcated draw at the back of the cap pull all the way round , after a while it can become a little uncomfortable on your forehead .. i can live with this.”

Sealskinz Ltd 5 star review on 25th September 2024

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Posted 5 months ago

Hello,Thank you so much for taking the time to give Sealskinz Ltd a fantastic 5-star rating! We're thrilled to hear that you love your new cap and that it provides dreamy warmth. We appreciate your feedback regarding the elasticated draw at the back of the cap. While it's a minor concern, we understand that comfort is important, and we'll take this into consideration for future designs. We're glad to know that this issue doesn't overshadow your overall satisfaction with our product. Once again, we sincerely thank you for your support and hope that you continue to enjoy your Sealskinz cap to the fullest! Best regards, The Sealskinz Ltd Team

Posted 5 months ago

“Purchased a pair of Sealskinz Scoulton waterproof socks for use in the Mourne Mountain Marathon. Traversed lots of boggy and wet ground along with a couple of river crossings and they kept my feet perfectly dry throughout the weekend.”

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Posted 5 months ago

Dear Liam,Thank you so much for your fantastic 5-star rating of Sealskinz Ltd! We truly appreciate your feedback and are thrilled to hear about your positive experience with our Sealskinz Scoulton waterproof socks. It's great to know that our socks performed exceptionally well during the Mourne Mountain Marathon, even in such challenging conditions like boggy and wet ground, as well as river crossings. Keeping your feet perfectly dry throughout the entire weekend is exactly what our socks are designed for! We hope our Sealskinz Scoulton waterproof socks continue to serve you well on your outdoor adventures. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you again for choosing Sealskinz Ltd! Best regards, Sealskinz Ltd.

Posted 5 months ago

“very good Customer Services, dealt with my issue promptly and effectively. Items are excellent value for money”

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Posted 5 months ago

Dear Donna,Thank you so much for your 5-star review of Sealskinz Ltd! We really appreciate your support and your kind words. We are thrilled to hear that our customer services team was able to assist you promptly and effectively. Providing excellent service is always our top priority, and we're glad we could resolve your issue to your satisfaction. Moreover, we're delighted that you find our products to be excellent value for money. We strive to offer high-quality items that not only meet but exceed our customers' expectations. Thank you again for your loyalty as a customer. We are grateful to have you as part of our Sealskinz Ltd community. If there's anything else we can assist you with, don't hesitate to reach out. Best regards, Sealskinz Team

Posted 5 months ago

“Great communication, great product & packaging - Makes a big difference being able to choose the size of hat rather than the usual one size fits all when it actually doesn't.”

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Posted 5 months ago

Dear Natasha,Thank you so much for the fantastic 5-star rating you gave Sealskinz Ltd! We really appreciate your kind words and are thrilled to hear that you had a great experience with us. We pride ourselves on excellent communication and are delighted that you found it to be great. We also understand the importance of a perfect fit, which is why we offer different sizes for our hats. It truly makes a world of difference when the sizing is just right. Once again, we appreciate your feedback and support. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again. Best regards, Sealskinz Ltd Team

Posted 5 months ago

“nnnnnnnnnnnnnnnnnnnnnn”

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Posted 5 months ago

Hello,Thank you for taking the time to leave a 5-star rating for Sealskinz Ltd. We appreciate your feedback and are delighted to hear that you are satisfied with our product/service. As a loyal customer, your support means the world to us! Kind regards. Sealskinz Ltd Customer Support Team

Posted 5 months ago

“Waterproof socks are good. But both waterproof and bamboo socks are wayyy too loose. I'm US size 11.5 and ordered Large. Uncomfortably loose.”

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Posted 5 months ago

Dear Saswat,Thank you so much for taking the time to provide feedback on your experience with Sealskinz Ltd. We truly appreciate your kind words and are thrilled to hear that you had a positive interaction with our company. At Sealskinz Ltd, customer satisfaction is our top priority, and we are delighted to know that we are heading in the right direction to make our customers happy. Your feedback reassures us that our efforts to provide excellent products and exceptional customer service are being recognized. If there's anything else we can do to assist you or if you have any questions, please don't hesitate to reach out. Our friendly team is here to help and ensure your experience with Sealskinz Ltd remains outstanding. Thank you once again for your feedback and for being a valued customer. We genuinely appreciate your support. Warm regards, Sealskinz Ltd

Posted 5 months ago

“I was surprised to find that I need to pay the returns postage myself. This ended up being 20€.”

Helpful Report

Posted 5 months ago

Hello,Thank you so much for taking the time to provide us with your valuable feedback on Sealskinz Ltd. We truly appreciate this. We are very sorry to hear this. Please do note that this is in our policy on our website. I will pop the link below for you. https://eu.sealskinz.com/policies/refund-policy Once again, thank you for your feedback and for choosing Sealskinz Ltd. We look forward to serving you again in the future. Warmest regards, Sealskinz Ltd.

Posted 5 months ago

“Excellent socks, looking forward to one day buying the short waterproof socks as I’ve lost one and I am really upset about it.”

Sealskinz Ltd 5 star review on 21st September 2024

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Posted 5 months ago

Thank you so much, Helen, for your fantastic 5-star rating of Sealskinz Ltd! We greatly appreciate your support and are thrilled to hear that you love our socks. Thank you again for your kind words and we look forward to serving you in the future! Kind regards, Sealskinz Team.

Posted 5 months ago

“High quality well designed caps. Wish there were more color choices though.”

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Posted 5 months ago

Dear Alan,Thank you so much for taking the time to rate Sealskinz Ltd with 5 stars! We truly appreciate your positive feedback and we're thrilled to hear that you love our high-quality well-designed caps. We understand your desire for more color choices, and we appreciate your input. Rest assured, we are always working to expand our product range and introduce more options to meet our customer's preferences. Your feedback will definitely help us in this process. Once again, thank you for your support and for choosing Sealskinz Ltd. If you have any further suggestions or need assistance, please don't hesitate to reach out. We're here to ensure your satisfaction. Best regards, Sealskinz Ltd.

Posted 5 months ago

“It's a hat that's waterproof. Does what it says. Very good too.”

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Posted 5 months ago

Thank you, Michael, for taking the time to give Sealskinz Ltd a fantastic 5-star rating! We truly appreciate your support and are thrilled to hear that you found our product, the waterproof hat, to be exactly as described. Our team takes pride in ensuring that our products deliver on their promises, and we're delighted that you found it to be very good as well. Thank you once again for your positive feedback, and we hope to have the opportunity to serve you again in the future! Kind regards, Sealskinz Team

Posted 5 months ago

“Got the socks just before our trip. Unfortunately the socks were not what I expected at all and not something I could wear. Was going to try and return them before I left but did not have a chance before my trip, and I could not easily fined return instructions on the website.”

Helpful Report

Posted 5 months ago

Dear James,Thank you so much for taking the time to provide your valuable feedback on Sealskinz Ltd. We truly appreciate this. We are very sorry to hear that you could not find our returns section easily. I will pop the link below for you. https://www.sealskinz.com/policies/refund-policy. If you ever need any further assistance or have any questions, please don't hesitate to reach out to us. We are always here to help. Once again, thank you for choosing Sealskinz Ltd. Best regards, Sealskinz Team.

Posted 5 months ago

“Very satisfied with my new baseball hat. An excellent product.”

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Posted 5 months ago

Dear Julian,Thank you so much for your fantastic 4-star rating of Sealskinz Ltd! We truly appreciate your support and are thrilled to hear that you are very satisfied with your new baseball hat. Your loyalty as a customer means a great deal to us, and we cannot express enough how grateful we are for your continued support. Thank you once again for taking the time to share your positive experience with us. We look forward to serving you again in the near future! Best regards, Sealskinz Team

Posted 5 months ago

“This is the second request you sent.”

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Posted 5 months ago

“Ordered a cap which i recieved very quickly but unfortunately was too small due to me having a rather large head i returned it and was promptly refunded. Great service”

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Posted 5 months ago

Dear David,Thank you so much for your fantastic 5-star rating for Sealskinz Ltd! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are delighted to hear that your order was delivered promptly. Our team strives to provide excellent customer service, and we are glad to know that we were able to promptly process your refund. We value your support and hope to have the opportunity to serve you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you once again for choosing Sealskinz Ltd and for sharing your satisfaction with us! Best regards, Sealskinz Ltd Customer Service Team

Posted 5 months ago

“Excellent brand, high quality materials and performance.”

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Posted 5 months ago

Dear James,Thank you so much for taking the time to rate Sealskinz with a full 5*! We greatly appreciate your kind words and positive feedback. It's truly encouraging to hear that you consider us an excellent brand with high quality materials and outstanding performance. Your support means a lot to us, and we're thrilled to know you're satisfied with our products. Once again, thank you for rating Sealskinz so highly. We look forward to serving you again in the future. Warm regards, Karina @ Sealskinz

Posted 5 months ago

Sealskinz Ltd is rated 4.4 based on 5,788 reviews