Sealskinz Ltd Reviews

Name: Sealskinz Ltd
Address: 36 Oldmedow Rd, King's Lynn, Norfolk
Rating: 4.42

4.4 Rating 5,843 Reviews

85 %

of reviewers recommend Sealskinz Ltd

4.4

Based on 5,843 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Sealskinz Ltd:

Welcome to Sealskinz. Our passion (some might say obsession actually) is to craft the finest waterproof accessories in the world. And while waterproof will always be our #1, we also want to keep you protected from snow, sand, mud, dirt and anything else that can get in the way of doing your thing in the outdoors.

Because to so many, accessories are an afterthought. But to us at Sealskinz, they’re everything.

Visit Website

Sealskinz Ltd 5 star review on 19th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Français

“Honestly I’m disappointed with these socks. The cuff around the ankle is way too loose. It allowed water to get inside the sock almost immediately. I will be sticking with my Dexshell socks.”

Helpful Report

Posted 2 months ago

“For reasons I don't understand there is a ridge in the palm of my gloves which feels like a seam? Why is this?”

Helpful Report

Posted 2 months ago

“They are not as warm as they say they will be for gloves that are slightly over $100.00. They look good, but I expected them to be warmer for the price I paid.”

Helpful Report

Posted 2 months ago

“The quality of your products is superb, however, thd time it takes for them to be delivered ls inordinate. I wouldn't expect an item ordered from Amazon to take a week.”

Helpful Report

Posted 2 months ago

“Delivery was very slow. I had to contact the company. Response not bad after I did contact them.”

Helpful Report

Posted 3 months ago

“I bought two caps which were way too small. I’ve not experienced this with any brand before and since the caps were only available in one size I don’t expect to ever buy a hat from you again.”

Helpful Report

Posted 3 months ago

“Always really pleased with the quality of my orders.”

Helpful Report

Posted 3 months ago

“Delivery to Germany took two weeks, package was damaged as packaging was insufficient for the customs. Will buy from local reseller in future”

Helpful Report

Posted 3 months ago

“Hat feels like there's a plastic bag between the two layers and makes my head sweat like crazy. I have Sealskinz gloves that are brilliant so thought I'd go for the hat. Yeah big mistake unfortunately and not cheap.”

Helpful Report

Posted 3 months ago

“I never got to try on the two pairs of gloves I ordered since it took 3 weeks to arrive and I had already left for the trip i needed the gloves for. When I sent them back it took 4.5 days... that's just not right. Knowing my order could have gotten to me on time is really frustrating. Found out after ordering that SealskinzUSA is still operated from the UK. And oddly enough new shoppers in the UK get 20% but only 10% for USA. Luckily the gloves I got on holiday were just as waterproof and cheaper. I don't think I'll need to give Sealskiz another chance but I would since the customer service was so nice.”

Helpful Report

Posted 3 months ago

“Poor qualiy have had to replace the gloves twice this will be my third pair”

Helpful Report

Posted 3 months ago

Hi Robert, Thank you for taking the time to share your experience with us. We're truly sorry to hear that you've encountered issues with the quality of our gloves. Your feedback is essential, and we appreciate you letting us know about this. If there's anything specific that you would like to discuss or if you need further assistance, please don’t hesitate to reach out. Best wishes, Sealskinz Team

Posted 3 months ago

“I ordered what I thought were ladies small gloves which arrived and were far too big so had to return. I have contacted Sealskinz for advice on which gloves to order and no one has got back to me”

Helpful Report

Posted 3 months ago

Hi Mrs, Thank you for your review. We're genuinely sorry to hear that the gloves you received did not meet your expectations in terms of sizing, and we regret any inconvenience that this has caused you. We have searched for this email and unfortunately were not able to find this. We have contacted you in regards to this. Best wishes, Sealskinz Team

Posted 3 months ago

“It took too long”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your feedback. We're sorry to hear that your experience with shipping took longer than expected. We understand that timely delivery is important and we're actively working to improve our processes. Your input is invaluable in helping us enhance our service. Best wishes, Sealskinz Team

Posted 4 months ago

“Love Sealskinz, but my order has still not arrived. Over a month after purchase.”

Helpful Report

Posted 4 months ago

Hi Lisa, Thank you for taking the time to share your thoughts. We're really sorry to hear that your order hasn't arrived yet. We understand how frustrating that can be, and we want to assure you that we're looking into this situation. We appreciate your patience as we work to resolve it, and your feedback is invaluable in helping us improve our service. Best regards, Sealskinz Team

Posted 4 months ago

“Nice product. Really slow shipping times to get it though”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your review. We're glad to hear you liked the product! However, we apologize for the slow shipping times you experienced. We recognize how important timely delivery is and are working diligently to improve this aspect of our service. Your feedback is vital to us and helps us enhance the overall experience for our customers. Best regards, Sealskinz Team

Posted 4 months ago

“Von den zwei bestellten Paar Socken entsprach nur eines der gewünschten Farbe. Da wenigstens die Farbe stimmte, spare ich mir und der Umwelt lieber zusätzlichen Rück- und Versandaufwand zumal der Zeitaufwand hierfür unkalkulierbar ist. Leider ist die Qualität und Funktionalität des Produkts an sich alle Mühen und Gedult wert!”

Helpful Report

Posted 4 months ago

Hallo Christian, vielen Dank für Ihre ehrliche Bewertung. Das wissen wir wirklich zu schätzen. Es tut uns sehr leid, das zu hören. Wir haben Sie kontaktiert, um dies etwas besser zu verstehen. Mit freundlichen Grüßen, Sealskinz-Team.

Posted 4 months ago

“Have not received my gloves yet”

Helpful Report

Posted 4 months ago

Hi Martin, Thank you for your feedback. We are sorry to hear that you have not yet received your gloves. We understand how frustrating this can be and appreciate your patience in this matter. We will do our best to ensure that your issue is resolved as quickly as possible. Kind regards, Sealskinz Team.

Posted 4 months ago

“Still have not received my shipment after over 1 month.”

Helpful Report

Posted 4 months ago

Hi There, Thank you for your review and for bringing this to our attention. We're really sorry to hear that your shipment has not arrived yet. We understand how frustrating this must be for you, and we appreciate your patience. We can see that your order should be with you soon. Best, Sealskinz Team

Posted 4 months ago

“Order still not here ordered 3 weeks ago.”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your feedback. We sincerely apologize for the delay in your order. We understand how frustrating it can be to wait longer than expected. Please know that we are looking into this matter and appreciate your patience during this time. Best regards, Sealskinz Team

Posted 4 months ago

“Stated 2 day delivery, didn't mention 2-3 days before it would be posted. Contacted customer service and not impressed by their response”

Helpful Report

Posted 4 months ago

Hi Dave, Thank you for your review and for highlighting your concerns. We sincerely apologize for the misunderstanding regarding the delivery timeline. Your feedback is valuable to us, and we will pass this on you. Thank you for bringing this to our attention. Best, Sealskinz Team

Posted 4 months ago

Sealskinz Ltd is rated 4.4 based on 5,843 reviews