Sealskinz Ltd Reviews

Name: Sealskinz Ltd
Address: 36 Oldmedow Rd, King's Lynn, Norfolk
Rating: 4.48

4.5 Rating 4,316 Reviews

87 %

of reviewers recommend Sealskinz Ltd

4.5

Based on 4,316 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Sealskinz Ltd:

Welcome to Sealskinz. Our passion (some might say obsession actually) is to craft the finest waterproof accessories in the world. And while waterproof will always be our #1, we also want to keep you protected from snow, sand, mud, dirt and anything else that can get in the way of doing your thing in the outdoors.

Because to so many, accessories are an afterthought. But to us at Sealskinz, they’re everything.

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Sealskinz Ltd 5 star review on 13th November 2024

Anonymous

Anonymous // 01/01/2019

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“Great quality product, timeous delivery, not much more needs to be said.”

Helpful Report

Posted 1 month ago

Dear Alex,Thank you so much for taking the time to rate Sealskinz Ltd with four stars! We greatly appreciate your positive feedback. It's wonderful to hear that you are satisfied with the quality of our products and that the delivery was prompt. We aim to provide excellent service to all our customers, and your review reassures us that we are on the right track. Once again, thank you for your support. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warm regards, Sealskinz Team

Posted 1 month ago

“Absolutely love your products and have used them on many wild camping and hiking . My job is a fish farmer in the North Yorkshire moors your products are with me and trusted in the harshest conditions daily and never let me down my wish list is full of my next purchases if you fancy sending some freebies I'll happily review them well in awful conditions wet all day”

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Posted 1 month ago

Dear Ian, Thank you so much for your outstanding 5-star rating of Sealskinz Ltd! We truly appreciate your support and are thrilled to hear that you absolutely love our products. It's incredible to know that our gear has accompanied you on numerous wild camping and hiking adventures, as well as through the challenging conditions of your fish farming job in the North Yorkshire moors. We take immense pride in creating products that can be relied upon in the harshest conditions, and we're delighted to hear that we've never let you down. Once again, thank you for your kind words and for being a valued customer. We look forward to serving you in the future and hope that your next purchases from Sealskinz Ltd will bring you even greater satisfaction. Best regards, Sealskinz Ltd Customer Support

Posted 1 month ago

“As it was unclear from the online description of your mittens as to whether or not they had finger inserts I phoned before purchasing and was told definitely no finger inserts. They arrived and did have finger inserts so useless for me. I specifically asked the girl if she was familiar with the products and she confirmed she was! Annoying customer non-service :(”

Helpful Report

Posted 1 month ago

Dear Anna,Thank you so much for taking the time to share your feedback about your recent experience with Sealskinz Ltd. We truly appreciate your effort in letting us know about the issues you faced. We sincerely apologize for the confusion regarding the finger inserts in the mittens. We will be sure to pass this on for you. Once again, thank you for bringing this matter to our attention, and we look forward to hearing from you soon. Best regards, Sealskinz Ltd Customer Support Team

Posted 1 month ago

“Great product. Horrible shipping.”

Helpful Report

Posted 1 month ago

Hello,Thank you so much for taking the time to award Sealskinz Ltd with a 4-star rating. We truly appreciate your feedback and support. We're glad to hear that you found our product to be great. Our team works hard to ensure that we offer high-quality items, and it's always rewarding to know when our customers are satisfied. We understand your disappointment regarding the shipping experience. We apologize for any inconvenience caused and are constantly working on improving our shipping processes to provide a better service to our customers. Once again, we appreciate your valuable feedback and your trust in our brand. If you have any further suggestions or require assistance, please don't hesitate to reach out to us. Warm regards, Sealskinz Ltd.

Posted 1 month ago

“hard to find truly waterproof socks but these can take a massive soaking and your feet stay warm. Highly recommended.”

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Posted 1 month ago

Dear Gary,Thank you so much for your wonderful 5-star rating of Sealskinz Ltd! We are thrilled to hear that you had such a positive experience with our products. Your kind words truly mean a lot to us. We agree that it can be quite challenging to find genuinely waterproof socks, but we are proud to offer you a solution. Our socks are designed to withstand even the harshest conditions, ensuring that your feet stay dry and warm. We are incredibly grateful for your recommendation and support. If there's anything else we can assist you with, please don't hesitate to let us know. We are always here to provide you with the best products and service. Warm regards, Sealskinz Ltd

Posted 1 month ago

“Good products but shipping and tracking were subpar. Won't even bother with returns.”

Helpful Report

Posted 1 month ago

Hello,Thank you so much for taking the time to share your feedback on Sealskinz Ltd. We truly appreciate your opinion and value your experience. We are delighted to hear that you found our service prompt and efficient. We strive to provide a seamless and enjoyable shopping experience for all our customers, and your kind words reassure us that we are heading in the right direction. We will be sure to pass your feedback on. Once again, thank you for your feedback. We truly appreciate your support and look forward to the opportunity of serving you again in the future. Warm regards, Sealskinz Ltd.

Posted 1 month ago

“Love the seal skin hats, they are so warm and comfy and fully water proof to keep your head dry when it chucks down.”

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Posted 1 month ago

Dear Danny,Thank you so much for your amazing 5-star rating of Sealskinz Ltd! We truly appreciate your feedback and are delighted to hear that you are loving our hats. Your satisfaction means the world to us, and we're thrilled to have provided you with a fantastic product. Once again, thank you for your support and for taking the time to share your positive experience with us. We look forward to serving you in the future! Warm regards, Sealskinz Ltd.

Posted 1 month ago

“the ajustment strap at back broke within a couple of weeks”

Helpful Report

Posted 1 month ago

Hello Alistair, thank you for your honest review. We are so sorry to hear that your adjustment strap has broken. This is most unusual. We have contact you personally to get this issue resolved for you. We hope this helps. Kind regards, Sealskinz Team.

Posted 1 month ago

“The Sealskinz gloves are excellent and just what I needed for an upcomming to Ireland. My original order was lost in the delivery process and they dispached a new pair immediately. When the original order showed up several weeks later, instead of them wanting them back, they kindly said that I could keep them. There customer service is excellent.”

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Posted 1 month ago

Dear Donald,Thank you so much for your glowing 5-star rating and review of Sealskinz Ltd! We are thrilled to hear that our gloves were just what you needed for your upcoming trip to Ireland. We apologize for the inconvenience caused by the initial lost delivery, but we are delighted to hear that our team swiftly dispatched a new pair to you. It warms our hearts to know that our customer service exceeded your expectations. Once again, thank you for your kind words and for choosing Sealskinz Ltd. We look forward to serving you again in the future! Best regards, Sealskinz Team

Posted 1 month ago

“This cap is perfect for all weathers. It has kept me dry on long rainy walks and kept it's shape despite being stuffed into backpacks. Great colour (ecru) and fit. Really comfortable to wear.”

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Posted 1 month ago

Dear Jennifer, Thank you so much for giving Sealskinz Ltd a fantastic 5-star rating! We truly appreciate your kind words and are delighted to hear that our cap has exceeded your expectations. It's wonderful to know that our cap has kept you dry during long rainy walks and maintained its shape despite being packed away in backpacks. We are glad you liked the ecru color and found the fit to be great. Comfort is a top priority for us, and we are thrilled that you found it really comfortable to wear. Thank you once again for your support and for taking the time to share your positive experience. We look forward to serving you again in the future! Best regards, The Sealskinz Ltd Team

Posted 1 month ago

“Brilliant hat, lost 2no. so HAD to replace.”

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Posted 1 month ago

Dear Alan,Thank you so much for taking the time to leave us a 5-star rating! We greatly appreciate your kind words and your continuous loyalty to Sealskinz. We are thrilled to hear that you found our products, particularly the hat, to be brilliant. Your ongoing support means the world to us, and we're grateful to have customers like you. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you and providing you with top-quality products in the future. Thank you once again for being a valued customer of Sealskinz! Warm regards, Karina @ Sealskinz

Posted 1 month ago

“Amazing product, and customer service”

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Posted 1 month ago

Dear Steve,Thank you so much for taking the time to leave a 5-star review for Sealskinz! We truly appreciate your support and are thrilled to hear that you found our products and customer service amazing. Your feedback means a lot to us, and it reaffirms our commitment to providing high-quality products and excellent service to all of our customers. We're glad to have met your expectations, and we'll continue to work hard to maintain the same level of satisfaction for all our valued customers. Once again, thank you for choosing Sealskinz Ltd.. We look forward to serving you again in the future! Best regards, Karina @ Sealskinz

Posted 1 month ago

“Wore the hydrostop sealskinz socks walking over the boggy moor by the Nine Standards Rigg in wind driven rain and including going into bog up to my knees and my feet were still dry, great performance by the socks!”

Helpful Report

Posted 1 month ago

Dear David,Thank you so much for taking the time to give Sealskinz a 5-star rating! We truly appreciate your kind words and are thrilled to hear about your positive experience with our Hydrostop Sealskinz socks. We are pleased our socks did exactly as they are designed to do during your wet adevnture! Once again, thank you for your valuable feedback and for choosing Sealskinz Ltd. We look forward to serving you again in the future. Warm regards, Karina Sealskinz Team

Posted 1 month ago

“Super kousen.”

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Posted 1 month ago

Dear Marc,Thank you so much for taking the time to leave a 5-star rating for Sealskinz Ltd. We greatly appreciate your kind words and support. Once again, thank you for your support. We look forward to serving you again in the future. Warm regards, Sealskinz Ltd.

Posted 1 month ago

“I purchased some Sealskinz waterproof socks about a year ago and they started to leak. I should add that I use them every morning for a dog walk where the water seeps through my comfy trainers. SO they get a lot of use. I contacted Sealskinz because it looked like they had a lifetime guarantee. They got me to send a video proving that they did leak and then sent my a new pair, no questions asked. Amazing customer service when you think how unhelpful some companies are when you have a problem.”

Helpful Report

Posted 1 month ago

Thank you so much, Andy, for your incredible 5-star rating of Sealskinz Ltd! We greatly appreciate your feedback and are thrilled to hear about your positive experience with our customer service. We apologize for the inconvenience caused by the leaking waterproof socks, but we're glad that we were able to assist you promptly and efficiently. Our team is committed to providing exceptional support, and we strive to uphold our lifetime guarantee to ensure your satisfaction. Thank you for recognizing our efforts, and we look forward to serving you again in the future! Kind Regards, Sealskinz Team.

Posted 1 month ago

“I ordered a pair of socks 3.5 weeks ago and still have not received. Brutal. Update: 1 hr after I posted they had the issue resolved and new pair on order.”

Helpful Report

Posted 1 month ago

Hello Andres, thank you for your honest review. We are so sorry to hear that you have not yet received your order. We have contacted you and the courier so we can investigate and resolve this issue for you. We hope this helps. Kind regards, Sealskinz Team.

Posted 1 month ago

“Good quality and quick delivery although quite expensive.”

Helpful Report

Posted 1 month ago

Dear Noel,Thank you so much for your fantastic 5-star rating of Sealskinz Ltd! We truly appreciate your support and for taking the time to write such a positive review. We're thrilled to hear that you found our products to be of good quality and that our delivery service was quick. Once again, thank you for choosing Sealskinz Ltd. If you have any further feedback or suggestions, please do not hesitate to reach out. We look forward to serving you again in the future! Warm regards, Sealskinz Team

Posted 1 month ago

“Top quality stuff. The gloves I got are great and they fit, well, like a glove. The merino socks are very warm and well made. I have yet to test the water proofness of the water proof socks but I have the utmost confidence.”

Helpful Report

Posted 1 month ago

Dear Ara,Thank you so much for your generous four-star rating of Sealskinz Ltd! We truly appreciate your support and are thrilled to hear that you are satisfied with your purchase. We're delighted to know that the gloves you received are of top quality and fit perfectly, just like a glove should. It's fantastic to hear that the merino socks are not only warm but also well-made. We hope they keep you cozy during those chilly days. Rest assured, our water-proof socks are designed to live up to their name. We have full confidence that they will withstand any wet conditions, and we're eagerly awaiting your feedback after testing their water-proofness. Thank you once again, Ara, for your kind words and for choosing Sealskinz Ltd. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! Warm regards, Sealskinz Team.

Posted 1 month ago

“Excellent quality and service”

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Posted 1 month ago

Hello,Thank you so much for taking the time to rate Sealskinz Ltd. with 5 stars. We are incredibly pleased to hear about your positive experience with our company. Your feedback, "Excellent quality and service," is greatly appreciated as we continually strive to provide the best products and service to our customers. We are truly grateful for your loyalty as a customer and for choosing Sealskinz Ltd. for your needs. Please don't hesitate to reach out if there is anything else we can assist you with. Thank you again, and we look forward to serving you in the future. Best regards, Sealskinz Ltd.

Posted 1 month ago

“Great products, excellent customer service!”

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Posted 1 month ago

Dear Jodi,Thank you so much for taking the time to rate us with 5 stars! We truly appreciate your support and are thrilled to know that you had a great experience with Sealskinz Ltd. Great products, excellent customer service! This is exactly what we strive for, and your kind words are incredibly motivating for our team. Once again, thank you for sharing your positive feedback. It means a lot to us! Best regards, Sealskinz Ltd.

Posted 1 month ago

Sealskinz Ltd is rated 4.5 based on 4,316 reviews