Sealskinz Ltd Reviews

Name: Sealskinz Ltd
Address: 36 Oldmedow Rd, King's Lynn, Norfolk
Rating: 4.42

4.4 Rating 5,843 Reviews

85 %

of reviewers recommend Sealskinz Ltd

4.4

Based on 5,843 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Sealskinz Ltd:

Welcome to Sealskinz. Our passion (some might say obsession actually) is to craft the finest waterproof accessories in the world. And while waterproof will always be our #1, we also want to keep you protected from snow, sand, mud, dirt and anything else that can get in the way of doing your thing in the outdoors.

Because to so many, accessories are an afterthought. But to us at Sealskinz, they’re everything.

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Sealskinz Ltd 5 star review on 19th February 2025

Anonymous

Anonymous // 01/01/2019

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“The first order was "lost" in the post ...had to chase them quite a bit to get a resolution ...preferred approach from them seemed to be to cancel the order but I insisted they fulfill as ordered ...delivery wasn't particularly quick even after that ... quality of the goods is high and I'm pleased with the items I bought but sometimes I felt as though the customer service is purely AI based ...very odd times of day to respond ...”

Helpful Report

Posted 5 months ago

Dear Mike,Thank you so much for taking the time to provide us with your valuable feedback on Sealskinz . We truly appreciate customers like you who share their thoughts and experiences with us. We are thrilled to hear that you found our products to be of exceptional quality and that they met your expectations. We do have our American colleague, hence the the odd times of response. If you ever need any assistance in the future, whether it's selecting the right product, checking on an order, or resolving any concerns, please do not hesitate to reach out. Our friendly customer support team is always ready to assist you and ensure your complete satisfaction. Once again, thank you for your kind feedback. We are grateful for your support and look forward to serving you in the future. Warm regards, Karina @Sealskinz

Posted 5 months ago

“Great products and good customer service. Shipping let them down and this was eventually resolved but the socks are so good.”

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Posted 5 months ago

Dear Colin,Thank you so much for taking the time to leave us a review! We really appreciate your feedback and are thrilled to hear that you are happy with your experience with Sealskinz. We work hard to ensure that our customers have a positive experience with us, so it's great to know that we are doing something right. Your satisfaction is our top priority, and we strive to provide high-quality products and excellent customer service. Please know that our team is always here to assist you if you need any further assistance or have any questions. Feel free to reach out to us at any time, and we'll be more than happy to help. Once again, thank you for your kind words and for choosing Sealskinz. We truly value your support! Warmest regards, Karina@Sealskinz

Posted 5 months ago

“best proptection against cold & wet feet when offshore sailing”

Helpful Report

Posted 5 months ago

Dear Christian,Thank you so much for taking the time to provide us with your valuable feedback about Sealskinz Ltd. We truly appreciate your support and are delighted to hear that we have been able to make you happy with our service. We genuinely appreciate your kind words and would like to extend an invitation for you to reach out to us if you ever need any further assistance or have any other questions. Our team is always here to help! Once again, thank you for your feedback and for being a loyal customer of Sealskinz Ltd. We look forward to serving you in the future. Warm regards, Sealskinz Team

Posted 5 months ago

“Waterproof socks not that comfortable to wear as very wide on my foot, do have a narrow foot.”

Helpful Report

Posted 6 months ago

Dear Dorothy,Thank you ever so much for taking the time to share your feedback about Sealskinz Ltd. We sincerely value your opinion and greatly appreciate your kind words. We are very sorry to hear these socks are not that comfortable for you. If there is anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We're here to help! Thank you once again for your invaluable feedback. We truly appreciate your support and look forward to serving you in the future. Warm regards, Sealskinz Ltd Customer Support

Posted 6 months ago

“Product good. slow delivery. Poor communication regarding import cost to Norway. Regards Sten”

Helpful Report

Posted 6 months ago

Dear Sten,Thank you so much for taking the time to share your feedback about Sealskinz Ltd. We truly appreciate this! We are thrilled to hear that you are satisfied with our products. Please know that we are always here to assist you. If you ever need any help or have any questions, please don't hesitate to reach out. Our dedicated customer support team is ready to provide you with the assistance you may require. Once again, thank you for your feedback. Best regards, Sealskinz Ltd.

Posted 6 months ago

“Good quality but sizes larger than expected. Had to return.”

Helpful Report

Posted 7 months ago

,Thank you so much for taking the time to write a review about your experience with Sealskinz Ltd. We truly appreciate your feedback. We understand that sometimes issues may arise, and we want you to know that we are always here to help. If there's anything you need assistance with in the future, whether it's product inquiries, sizing, or any other concerns, please don't hesitate to reach out to our friendly customer support team. Your satisfaction is our utmost priority. Thank you once again Warm regards, Louise @ Sealskinz

Posted 7 months ago

“The socks were awful, baggy around the ankles etc., so I returned them. However, this was free & I got a prompt refund. So, poor product, great customer service = average score.”

Helpful Report

Posted 7 months ago

Hello David, thank you for your honest review. We really do appreciate this. We are very sorry to hear these are not a great fit for you. We will be sure to pass this feedback onto our productions team for you. We are glad to hear that our returns process went smoothly for you. Kind regards, Sealskinz Team.

Posted 7 months ago

“Ordering process and delivery were very good but unisex size small were too big for women's fit.”

Helpful Report

Posted 7 months ago

Hello Gordon, Thank you for your honest review. We are very sorry to hear these are not a great fit for you. We will be sure to pass this onto our productions team for you. We have emailed you with our returns information if you would like to return these. Many thanks again. Kind regards, Sealskinz Team.

Posted 7 months ago

“It's really a winter hat as the material is too heavy for spring and summer weather.”

Helpful Report

Posted 8 months ago

Dear Colin,Thank you for your honest review. We are very sorry you feel this way. We will be sure to pass this onto our productions team for you. If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out. We're more than happy to help in any way we can. Once again, we sincerely appreciate your valuable feedback and look forward to serving you in the future. Warm regards, Sealskinz Ltd.

Posted 8 months ago

“A super product but I purchased these mittens to help with my v cold hands. However I also have two fingers that are bent and finger gloves are nearly impossible to wear. These mittens are super quality but what a shock when I discovered they are lined with gloves with fingers, sadly defeats the purpose for me. Uh”

Helpful Report

Posted 9 months ago

Dear Josephine,Thank you so much for taking the time to leave us such a great review! We are thrilled to hear that you had a positive experience with Sealskinz Ltd. and that our products have met your expectations. If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out. We are always here to help! Thanks again for your kind words, Josephine. We truly appreciate your support! Warm regards, Sealskinz Ltd.

Posted 9 months ago

“I bought the waterproof gloves to use on my motorcycle. With rain driving into the gloves at 110 km/h, the right Hans remained dry, but the left hand, though not soaked, was wet indeed. It did feel clammy at first, perhaps due to the inner liner holding my hand heat but after some time, the rain found its way into the glove.”

Helpful Report

Posted 9 months ago

Hello Guy, thank you for your honest review. We are very sorry to hear that one of your Gloves were wet. We have reached out to you in regards to this to solve this issue for you. Kind regards, Sealskinz Team.

Posted 9 months ago

“The quality of the gloves (Anmer) is very good. However, the sizes are huge. I made the mistake of choosing ladies sizes when I guess the glove is a mens !”

Helpful Report

Posted 9 months ago

Dear Christine, Thank you for taking the time in leaving us a review, I am very sorry to read this. Our Anmer gloves are of unisex fit. You are more than welcome to exchange them to the smaller size if you wish, which we do free of charge to our UK customers. https://www.sealskinz.com/policies/refund-policy Please do reach out if you require any assistance. Kindest regards Karina @ Sealskinz

Posted 9 months ago

“Great servise but was a little disappointed with the gloves so I returned them.”

Helpful Report

Posted 9 months ago

Hello David, thank you for your honest review. We are very sorry to hear that you were a little disappointed with our gloves. Please do contact us if you have any concerns/feedback as we would love to help. We are glad to here that you think our service was great. We really do appreciate this! Many thanks again. Kind regards, Sealskinz Team

Posted 9 months ago

“The knit cap I ordered is fine, but took a long time to reach US destination. In an era when many products arrive in days, you should advise people that delivery will take weeks.”

Helpful Report

Posted 10 months ago

Dear Richard,Thank you so much for taking the time to review Sealskinz Ltd. We genuinely appreciate your feedback. We are very sorry to hear the delay within your delivery. Please see the link below to our website stating that delivery can take up to 14 days. https://www.sealskinzusa.com/policies/shipping-policy Thank you again for your feedback. Warm regards, Sealskinz Ltd.

Posted 10 months ago

“My shopping experience with Sealskin has been excellent, I’m just not too thrilled with the actual product.”

Helpful Report

Posted 11 months ago

Hi Gabrielle,Thank you so much for taking the time to provide us with your valuable feedback on Sealskinz Ltd. We greatly appreciate it! We are very sorry to hear that you are not thrilled with the product you received. Please do not hesitate to reach out to us if you have any concerns. We are here to help and ensure you have the best experience with Sealskinz Ltd. Thanks again for your kind words, Gabrielle! Best regards, Sealskinz Team

Posted 10 months ago

“Bought for dog walking in the colder months, bought under the impression they had enough warmth but still had good dexterity so was happy to pay more for them. Upon arrival and trying them, they were warm but limited dexterity which was dissapointing..”

Helpful Report

Posted 11 months ago

Hello,Thank you so much for taking the time to share your thoughts and feedback on your recent experience with Sealskinz Ltd. We sincerely appreciate your kind words and the opportunity to address your concerns. It brings us immense joy to know that our efforts to make our customers happy are recognized and acknowledged. We constantly strive to provide exceptional products and excellent customer service, ensuring that every interaction with our brand is nothing short of remarkable. If there is anything else we can do to assist you or further enhance your experience, please do not hesitate to reach out to our dedicated customer support team. We value your satisfaction above all else and would be more than happy to assist you in any way possible. Once again, we truly appreciate your valuable feedback, and we look forward to serving you again soon. Thank you for choosing Sealskinz Ltd! Warmest regards, Sealskinz Ltd Customer Support

Posted 11 months ago

“gloves are nice when on but rather narrow and a bit snug so tricky to get on n off easily”

Helpful Report

Posted 11 months ago

“Your team suggested I try the glove liners and although maybe a little help, I would rate the heated cycle gloves with or without the liners a fail. You make no effort to heat the fingers, the problem parts. You have good customer service. It's a shame as the gloves are sturdy, waterproof, and flexible, but they just don't work. They don't do what the rider would expect. I doubt I'll use them. You have this great opportunity, but you missed it.”

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Posted 1 year ago

“Evidently a good product - but the XL size is, in no sense XL - too small for my large head.”

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Posted 1 year ago

“Website said order the next larger size if your sock size is on the margin between 2 sizes. Wrong advice!! Now I have 4 pairs of expensive socks (>£100) that are too big. Thanks for nothing.”

Helpful Report

Posted 1 year ago

Sealskinz Ltd is rated 4.4 based on 5,843 reviews