Sealskinz Ltd Reviews

Name: Sealskinz Ltd
Address: 36 Oldmedow Rd, King's Lynn, Norfolk
Rating: 4.45

4.5 Rating 5,358 Reviews

86 %

of reviewers recommend Sealskinz Ltd

4.5

Based on 5,358 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Sealskinz Ltd:

Welcome to Sealskinz. Our passion (some might say obsession actually) is to craft the finest waterproof accessories in the world. And while waterproof will always be our #1, we also want to keep you protected from snow, sand, mud, dirt and anything else that can get in the way of doing your thing in the outdoors.

Because to so many, accessories are an afterthought. But to us at Sealskinz, they’re everything.

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Sealskinz Ltd 5 star review on 10th January 2025

Anonymous

Anonymous // 01/01/2019

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“Great customer service and products”

Helpful Report

Posted 1 month ago

Hi Tommy, Thank you for your amazing 5-star review! We’re so pleased to hear that you had a great experience with our customer service and products. We strive to deliver the best for our customers, and your feedback truly motivates us. If there’s anything we can assist you with in the future, please feel free to reach out! Best wishes, Sealskinz Team

Posted 1 month ago

“After initial problems with a return procedure a solution was found and dealt with promptly and successfully.”

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Posted 1 month ago

Hi there, Thank you for your positive review! We're glad to hear that any initial issues with the return procedure were resolved promptly. Ensuring our customers have a smooth experience is very important to us. If you need any further assistance or have any questions, please feel free to reach out! Best wishes, Sealskinz Team

Posted 1 month ago

“Defective item received, advised Sealskinz whose replacement service was brilliant by ensuring the replacement item was delivered the following day, excellent company processes and give them 5 stars .”

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Posted 1 month ago

Hi there, Thank you so much for your fantastic 5-star review! We're delighted to hear that you had a brilliant experience with our replacement service. Ensuring our customers are happy and well taken care of is our top priority. Your kind words mean a lot to us! If you need any further assistance or have any questions, please don’t hesitate to reach out. Best wishes, Sealskinz Team

Posted 1 month ago

“Great service”

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Posted 1 month ago

Hi Lisa, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you experienced great service from us. Your satisfaction is incredibly important, and we're committed to ensuring every interaction meets your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out! Best wishes, Sealskinz Team

Posted 1 month ago

“Great product, very warm. Perfect”

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Posted 1 month ago

Hi there, Thank you for your fantastic 5-star review! We’re so happy to hear that you find our product very warm and perfect for your needs. Your satisfaction is our priority, and it’s wonderful to know we're hitting the mark! If there’s anything more we can do for you, don’t hesitate to let us know. Best wishes, Sealskinz Team

Posted 1 month ago

“Hello, I haven't received the parcel in my letterbox despite the information from the carrier that it has been delivered! So today, i paid for the socks but i haven't received them!!! :-(”

Helpful Report

Posted 1 month ago

Hello Antoine, Thank you for bringing this to our attention. We are so sorry to hear that your order has not been received. We have followed up with you directly so please check your junk or spam folders if you have not seen this in your inbox. We look forward to assisting you. Kind regards, Sealskinz Team

Posted 1 month ago

“Great product”

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Posted 1 month ago

Hi Alex, Thank you for your great 4-star review! We’re really pleased to hear that you think our product is great. Your feedback is important to us, and we’re always looking for ways to improve and make your experience even better. If you require any further assistance, please do reach out. Best wishes, Sealskinz Team

Posted 1 month ago

“fast delivery and nice product..cant ask for more”

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Posted 1 month ago

Hi there, Thank you for your fantastic 5-star review! We’re delighted to hear that you enjoyed our fast delivery and the quality of your product. Your satisfaction means the world to us, and we’re always striving to provide the best experience possible. If you have any questions or need assistance, just give us a shout! Best wishes, Sealskinz Team

Posted 1 month ago

“Excellent product, arrived in NZ from UK in good time (less than 2 weeks)”

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Posted 1 month ago

Hi Camila, Thank you for your excellent 5-star review! We’re thrilled to hear that your order arrived in New Zealand in good time and that you’re pleased with our product. Timely delivery and quality are what we aim for, and your feedback reassures us that we’re on the right track. If you need anything else or have more thoughts to share, feel free to reach out anytime! Best wishes, Sealskinz Team

Posted 1 month ago

“Belter of a pair of gloves, always go sealskinz for my waterproof bits - class. Thank you!”

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Posted 1 month ago

Hi Jon, Thank you for your fantastic 5-star review! We’re thrilled to hear that you love your new gloves and that Sealskinz is your go-to for waterproof gear. Your support means a lot to us, and we’re delighted to provide you with the quality you expect. If you ever need assistance or have more feedback, we’re just a message away! Best wishes, Sealskinz Team

Posted 1 month ago

“Second pair of gloves from Sealskinz. Love them!”

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Posted 1 month ago

Hi Robert, Thank you for your amazing 5-star review! We’re so glad to hear that you love your second pair of gloves from Sealskinz. It’s fantastic to have returning customers like you, and your support inspires us to keep delivering quality products. If you have any questions or need further assistance, please don't hesitate to get in touch! Best wishes, Sealskinz Team

Posted 1 month ago

“Our Sealskinz hats did not disappoint. Kept us warm and dry on a recent trip to Iceland plus they look good too!”

Sealskinz Ltd 5 star review on 13th November 2024

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Posted 1 month ago

Hi Julia, Thank you for your amazing 5-star review! What a beautiful photo! We’re so glad to hear that our Sealskinz hats kept you warm and dry during your adventure in Iceland, and it’s wonderful that you think they look good too! Your feedback truly inspires us to keep delivering quality products. If you ever need assistance or have more to share about your experience, don’t hesitate to reach out. Best wishes, Sealskinz Team

Posted 1 month ago

“Very easy to deal with customer care”

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Posted 1 month ago

Hi Ritu, Thank you for your wonderful 5-star review! We’re so glad to hear that you found our customer care team easy to deal with. We strive to make every interaction pleasant and helpful, and your kind words truly inspire us to keep delivering great service. If there's anything else you need or any feedback you'd like to share, we're just a message away! Best wishes, Sealskinz Team

Posted 1 month ago

“Fab hat albeit a little rustley”

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Posted 1 month ago

Hi Tara, Thank you for your fab 5-star review! We’re thrilled to hear that you love the hat.. Your feedback is invaluable, and we appreciate you sharing your thoughts with us. If you have any more feedback or need assistance, feel free to reach out anytime! Best wishes, Sealskinz Team

Posted 1 month ago

“Brilliant winter headgear - keep warm and dry Good service too”

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Posted 1 month ago

Hi Eleanor, Thank you for your brilliant 5-star review! We’re delighted to hear that our winter headgear is keeping you warm and dry, exactly what we aim for during those chilly months. It’s fantastic to know that you also enjoyed our service. Your satisfaction means everything to us! If you ever need anything, don’t hesitate to reach out. Best wishes, Sealskinz Team

Posted 1 month ago

“Really pleased with hats and socks. Easy website and ordering and speedy delivery.”

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Posted 1 month ago

Hi there, Thank you for your fantastic 5-star review! We’re delighted to hear that you’re pleased with our hats and socks, and that you found our website easy to use. It’s wonderful to know that the delivery met your expectations as well! Your satisfaction means a lot to us, and we’re here whenever you need assistance. Best wishes, Sealskinz Team

Posted 1 month ago

“My experience of the site and purchasing process has been a great one! I’m just not sure about the product. The socks seem far too large for my feet. Not length-wise, but width-wise. I purchase small socks and have size 5 feet, so I don’t think I chose the wrong size. I feel as though I might be able to fit both feet into one sock, side by side. Well, not literally, but they’re THAT wise. Is that how they’re designed to be?”

Helpful Report

Posted 1 month ago

Hi Cheyene, Thank you for your 3-star review and for taking the time to share your experience! We're pleased to hear that your site and purchasing process went smoothly. When it comes to sizing, we understand that it can sometimes be tricky, and we appreciate your feedback regarding the width of the socks. Our designs aim to provide comfort and flexibility, but we want to ensure you find the perfect fit. If there’s anything else we can help with or if you have further questions, please feel free to reach out! Best wishes, Sealskinz Team

Posted 1 month ago

“Ordering with Sealskinz has been a frustrating and disappointing misadventure; after nearly four weeks and a lot of emails, I have half my order and no refund. The saga: I bought a waterproof beanie and a pair of waterproof gloves from the website, placing my order on 16th October with 48hr delivery. No order arrived; I contacted them about a week later; they told me that my order might still be on its way, and that their policy was to wait ten days to before resending packages. Ten days duly passed, and no parcel; I contacted them again; Sealskinz blamed Royal Mail and they agreed to resend it, and said that they would resend it express. Yet again, no package arrived. Sealskinz blamed DPD; DPD blamed Sealskinz. Finally, after more back and forth, Sealskinz said that they would resend it again. It finally arrived on 7th November; I excitedly opened it, and found that the hat had a large, glossy peg mark. I left it, expecting the fabric to relax, but it did not. I promptly contacted Sealskinz again; they refused to refund until I sent the damaged item back, despite clear pictures of the damage. It'll be nearly a month, and it's been an awful lot of inconvenience with no hat and no refund to show for it.”

Helpful Report

Posted 1 month ago

Hi Robert, Thank you for sharing your experience. We're really sorry to hear about the issues you've faced with your order and the inconvenience this has caused. We understand how frustrating it can be when expectations aren't met. Your feedback is crucial, and we're constantly working to improve our service and delivery processes. Please reach out to our customer service team so we can assist you further and resolve this matter to your satisfaction. Best regards, Sealskinz Team

Posted 1 month ago

“Wonderful service and high quality product”

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Posted 2 months ago

Hi there, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you enjoyed our service and found our products to be of high quality. Your feedback truly motivates us to keep delivering the best experience possible to our customers. If you ever have any questions or need assistance, please don’t hesitate to reach out! Best wishes, Sealskinz Team

Posted 1 month ago

“Great service and quality items. Will definitely purchase form this company again. One of the items I ordered the wrong size, but they were so helpful and immediately organised an exchanged.”

Helpful Report

Posted 2 months ago

Hi Gillian, Thank you for your amazing 5-star review! We’re so pleased to hear that you had a positive experience with our service and that you appreciate the quality of our items. It’s great to know that our team could assist you with the exchange too! Your satisfaction is what drives us, and we look forward to serving you again in the future. If you have any questions or need assistance, just let us know! Best wishes, Sealskinz Team

Posted 1 month ago

Sealskinz Ltd is rated 4.5 based on 5,358 reviews