Sealskinz Ltd Reviews

Name: Sealskinz Ltd
Address: 36 Oldmedow Rd, King's Lynn, Norfolk
Rating: 4.42

4.4 Rating 5,788 Reviews

85 %

of reviewers recommend Sealskinz Ltd

4.4

Based on 5,788 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Sealskinz Ltd:

Welcome to Sealskinz. Our passion (some might say obsession actually) is to craft the finest waterproof accessories in the world. And while waterproof will always be our #1, we also want to keep you protected from snow, sand, mud, dirt and anything else that can get in the way of doing your thing in the outdoors.

Because to so many, accessories are an afterthought. But to us at Sealskinz, they’re everything.

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Sealskinz Ltd 5 star review on 19th February 2025

Anonymous

Anonymous // 01/01/2019

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“The first order was "lost" in the post ...had to chase them quite a bit to get a resolution ...preferred approach from them seemed to be to cancel the order but I insisted they fulfill as ordered ...delivery wasn't particularly quick even after that ... quality of the goods is high and I'm pleased with the items I bought but sometimes I felt as though the customer service is purely AI based ...very odd times of day to respond ...”

Helpful Report

Posted 5 months ago

Dear Mike,Thank you so much for taking the time to provide us with your valuable feedback on Sealskinz . We truly appreciate customers like you who share their thoughts and experiences with us. We are thrilled to hear that you found our products to be of exceptional quality and that they met your expectations. We do have our American colleague, hence the the odd times of response. If you ever need any assistance in the future, whether it's selecting the right product, checking on an order, or resolving any concerns, please do not hesitate to reach out. Our friendly customer support team is always ready to assist you and ensure your complete satisfaction. Once again, thank you for your kind feedback. We are grateful for your support and look forward to serving you in the future. Warm regards, Karina @Sealskinz

Posted 5 months ago

“Great service, great product. My son bought me a hat for birthday. I liked it so got another in different colour”

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Posted 5 months ago

Hey! Thank you so much for taking the time to rate us with 5 stars! We truly appreciate your kind words and support. We are thrilled to hear that you had a great experience with Sealskinz We love hearing feedback from happy customers like yourself and we're very glad that you are satisfied with our service and products. It's wonderful to know that the hat your son bought for you was a hit and that you liked it so much that you decided to get another one in a different color! Your satisfaction is our top priority, and we're always here to provide you with the best quality products and excellent service. If you ever have any questions or need any assistance, please don't hesitate to reach out to us. Thank you again for your positive review and for choosing Sealskinz. We truly appreciate your continued support. Warm regards, Karina @ Sealskinz

Posted 5 months ago

“Order arrived very promptly”

Helpful Report

Posted 5 months ago

Hello ,Thank you so much for your 5-star rating of Sealskinz Ltd! We truly appreciate your support and are thrilled to hear that you had such a positive experience with our brand. Order arrived very promptly, and we're glad to know that we were able to deliver your order in a timely manner. Once again, thank you for choosing Sealskinz Ltd. We look forward to serving you again in the future! Best regards, Sealskinz Ltd

Posted 5 months ago

“I accidently ordered the incorrect item. Contacted cust services who were brilliant at sorting my issue out. The beetley I ordered fits perfect and really good quality”

Helpful Report

Posted 5 months ago

Dear Steven,Thank you sincerely for your 5-star rating of Sealskinz Ltd! We appreciate your loyalty as a valued customer and are thrilled to hear about your positive experience with our products. Moreover, we are grateful for your kind words regarding our customer service. It brings us great joy to know that our team was able to swiftly address and resolve the issue with your accidental order. We always strive to provide the highest level of support to ensure our customers are completely satisfied. Additionally, we are delighted to hear that the Beetley you ordered not only fits perfectly but also boasts excellent quality. We take immense pride in crafting durable and top-notch products that meet our customers' expectations. Warm regards, Sealskinz Ltd Customer Support

Posted 5 months ago

“Lovely soft but sturdy gloves. Good fit, considering I suffer from arthritis and so cosy and warm. Glad I found you!!”

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Posted 5 months ago

Dear Angela, Thank you so much for your fantastic 5-star rating of Sealskinz Ltd! We greatly appreciate your feedback and are thrilled to hear that you are satisfied with our gloves. We are glad that the gloves are both soft and sturdy, providing you with a good fit. It's wonderful to know that despite suffering from arthritis, you found them cozy and warm. We are honored that you chose to shop with us and are delighted to have met your expectations. Once again, thank you for your kind words. We hope to serve you again soon! Warm regards, Sealskinz Ltd

Posted 5 months ago

“Products good, delivery slow (1.5 weeks)”

Helpful Report

Posted 5 months ago

Dear Dirk,Thank you so much for taking the time to rate Sealskinz Ltd with 4 stars! We truly appreciate your support and feedback. We apologize for any inconvenience caused by the slight delay in delivery. We understand how important it is to receive your products in a timely manner, and we strive to continuously improve our shipping process to ensure prompt delivery. Nonetheless, we are thrilled to hear that you are satisfied with the quality of our products. Your satisfaction is our top priority, and we are committed to providing you with the best gear to keep you protected and comfortable. Thank you once again for your valuable review, and we hope to serve you even better in the future. Best regards, Sealskinz Team.

Posted 5 months ago

“Parcel got stuck in transit. Contacted Sealskinz ansd they had it sorted very quickly indeed. Would recommend this company”

Helpful Report

Posted 5 months ago

Dear Jackie,Thank you so much for your outstanding 5-star rating of Sealskinz Ltd! We truly appreciate your loyalty as a customer and your kind words about our company. We are delighted to hear that we were able to swiftly resolve the issue with your parcel being stuck in transit. Our team at Sealskinz takes pride in providing efficient and reliable service to our valued customers, and we are thrilled that you had a positive experience with us. Your recommendation means the world to us! If you ever need any assistance in the future, please do not hesitate to reach out. We are always here to help. Thank you again for your support and for choosing Sealskinz Ltd. Warm regards, Sealskinz Team.

Posted 5 months ago

“Good quality cap. It does not look cheap. It is a little thinner than I had hoped for.”

Helpful Report

Posted 5 months ago

Dear Alistair,Thank you so much for rating Sealskinz Ltd. with 4 stars! We greatly appreciate your support and feedback. We're glad to hear that you found our cap to be of good quality and not cheap-looking. We strive to provide products that exceed our customers' expectations in terms of both style and durability. Once again, thank you for your positive review and for choosing Sealskinz Ltd. We hope to have the pleasure of serving you again in the future! Best regards, Sealskinz Team.

Posted 5 months ago

“Good all weather water proof socks happy with them cheers 👍”

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Posted 5 months ago

Thank you so much for taking the time to rate Sealskinz with five stars! We truly appreciate your positive feedback and we're thrilled to hear that you're happy with our all-weather waterproof socks. Your satisfaction is what motivates us to keep delivering high-quality products like these. Once again, thank you for choosing Sealskinz. We look forward to serving you again in the future! Best regards, Karina @ Sealskinz

Posted 5 months ago

“Great products and good customer service. Shipping let them down and this was eventually resolved but the socks are so good.”

Helpful Report

Posted 5 months ago

Dear Colin,Thank you so much for taking the time to leave us a review! We really appreciate your feedback and are thrilled to hear that you are happy with your experience with Sealskinz. We work hard to ensure that our customers have a positive experience with us, so it's great to know that we are doing something right. Your satisfaction is our top priority, and we strive to provide high-quality products and excellent customer service. Please know that our team is always here to assist you if you need any further assistance or have any questions. Feel free to reach out to us at any time, and we'll be more than happy to help. Once again, thank you for your kind words and for choosing Sealskinz. We truly value your support! Warmest regards, Karina@Sealskinz

Posted 5 months ago

“best proptection against cold & wet feet when offshore sailing”

Helpful Report

Posted 5 months ago

Dear Christian,Thank you so much for taking the time to provide us with your valuable feedback about Sealskinz Ltd. We truly appreciate your support and are delighted to hear that we have been able to make you happy with our service. We genuinely appreciate your kind words and would like to extend an invitation for you to reach out to us if you ever need any further assistance or have any other questions. Our team is always here to help! Once again, thank you for your feedback and for being a loyal customer of Sealskinz Ltd. We look forward to serving you in the future. Warm regards, Sealskinz Team

Posted 5 months ago

“easy to order,quick delivery”

Helpful Report

Posted 5 months ago

Dear Mrs,Thank you so much for giving Sealskinz Ltd a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are glad that you found our ordering process easy and that we were able to provide you with quick delivery. Customer satisfaction is our top priority, and we are delighted that we could meet your expectations. Once again, thank you for choosing Sealskinz Ltd. We hope to serve you again in the future! Warm regards, Sealskinz Team.

Posted 5 months ago

“Excellent as always”

Helpful Report

Posted 5 months ago

Dear Candy,Thank you so much for your 5-star rating of Sealskinz Ltd! We truly appreciate your kind words and continuous support. Once again, we cannot thank you enough for your loyalty and for taking the time to share your positive feedback. We are thrilled to have you as part of the Sealskinz Ltd family, and we look forward to serving you again in the future. Warmest regards, Sealskinz Ltd

Posted 5 months ago

“Excellent customer service. Helped me locate the package.”

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Posted 5 months ago

Dear Frances,Thank you for taking the time to share your experience with us at Sealskinz Ltd. Your feedback is highly appreciated, and we value your input as it helps us improve our services. We sincerely apologize for the inconvenience you faced with your package not arriving. We understand how frustrating this must be for you, and we want to assure you that we take such matters seriously. We are currently investigating what may have caused this issue and have contacted you to resolve this. Warm regards, Sealskinz Ltd.

Posted 5 months ago

“Excellent product and good customer service”

Helpful Report

Posted 5 months ago

Dear Robert,Thank you so much for your 5-star review of Sealskinz Ltd! We truly appreciate your kind words. It is wonderful to hear that you find our product excellent and that our customer service has met your expectations. We strive to provide the best experience possible for our valued customers, and your feedback reassures us that we are on the right track. Once again, thank you for your support and for being a loyal customer of Sealskinz Ltd. We look forward to serving you in the future, and please do not hesitate to reach out if there is anything else we can assist you with. Best regards, Sealskinz Team.

Posted 5 months ago

“Easy to order and delivery, good quality product, my only downside is that they don't have a small size, otherwise I would order much more.”

Helpful Report

Posted 5 months ago

Dear Graham, Thank you so much for taking the time to rate Sealskinz Ltd with five stars. We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We also appreciate your feedback regarding the size availability. We understand that having a small size option would make your shopping experience even better, and we will definitely take note of this for future considerations. Once again, thank you for your kind words and for choosing Sealskinz Ltd. We look forward to serving you again in the future. Best regards, Sealskinz Team.

Posted 5 months ago

“Lovely running socks very comfortable. Did a 50 mile in mud at the weekend. I wouldn’t say they were 100% waterproof but I’m not sure anything could have been in the conditions. But not a single blister or hot spot - very happy with them”

Helpful Report

Posted 5 months ago

Dear Ms,Thank you so much for taking the time to give Sealskinz Ltd a 5-star rating! We truly appreciate your kind words and are thrilled to hear that you found our running socks to be lovely and comfortable. We are pleased to know that you put our socks to the test during a 50-mile run in muddy conditions. We are glad that they performed well and prevented any blisters or hot spots. Your satisfaction and comfort are of utmost importance to us, and we're delighted to hear that you are very happy with your purchase. We value your feedback and appreciate your support. Should you have any further comments or suggestions, please do not hesitate to reach out. We look forward to serving you again in the future. Best regards, Sealskinz Ltd

Posted 5 months ago

“Product seems to be well executed, high quality and on-time delivery, no complains.”

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Posted 5 months ago

Dear Carlo,Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your support and are thrilled to hear that you are satisfied with your experience with Sealskinz Ltd. We are glad to know that the product seems to be well executed, of high quality, and that the delivery was on time. We always strive to provide top-notch products and services without any complaints. Once again, thank you for choosing Sealskinz Ltd. We look forward to serving you again in the future! Best regards, Sealskinz Team.

Posted 5 months ago

“Excellent customer service, very speedy responses (to the point where I thought it was an acknowledgement email!) and as a result, a very happy customer. Great work.”

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Posted 5 months ago

Dear David,Thank you so much for your fantastic 5-star rating of Sealskinz Ltd! We are thrilled to hear that you had such a positive experience with us, and we truly appreciate your kind words. It's fantastic to know that our customer service exceeded your expectations. We take pride in providing excellent service and prompt responses, so your feedback is truly encouraging. We always aim to ensure the utmost satisfaction of our customers, and we're delighted to hear that you are a very happy customer as a result. Thank you once again for your support and for taking the time to share your feedback. We sincerely appreciate it and hope to serve you again in the future. Best regards, Sealskinz Ltd Customer Support

Posted 5 months ago

“Excellent product delivered promptly”

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Posted 5 months ago

Dear Martin,Thank you so much for your 5-star rating and wonderful review of Sealskinz Ltd. We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. Thank you once again for taking the time to share your feedback. We value your business and hope to serve you again in the future. Warm regards, Sealskinz Ltd

Posted 5 months ago

Sealskinz Ltd is rated 4.4 based on 5,788 reviews