Fatstick Boards Reviews

4.9 Rating 514 Reviews

98 %

of reviewers recommend Fatstick Boards

4.9

Based on 514 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Delivery

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Customer Service

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How quickly does Fatstick Boards resolve customer queries?

Helpful Report

(2 days ago)

Greater than 50% of reviewers feedback is Fatstick Boards resolves customer queries within an hour.

Helpful Report

(2 days ago)

98.37%

Industry Average

“ Amazing customer service from start to finish. Very helpful, informative and easy to deal with (even with dificult customers like me ;0) ) Would 100% purchase from these guys again. ”

- Jennifer Attard

“ great board package, good quality, friendly customer service ”

- Anonymous

“ I am very impressed with the service from Fatstick. They offered to replace a broken paddle even though officially out of warranty and advised on an upgrade. Andy gave prompt and personal communication and the new paddle arrived quickly. Reuben followed up checking everything had gone OK. I love my Fatstick paddleboard and rate the company very highly. ”

- Pippa Boss

Fatstick Boards Reviews

Customer Service - Good