Chase AV Direct Reviews

Name: Chase AV Direct
Address: Chase Resources Ltd, Unit 32 Basepoint Business Centre, Ransomes Europark, IPSWICH, Suffolk
Rating: 4.91

4.9 Rating 160 Reviews

99 %

of reviewers recommend Chase AV Direct

4.9

Based on 160 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I called Darren to discuss my order and to ensure I could get delivery on my preferred date. He was a pleasure to deal with. The Jual Helsinki desks and corner unit are fantastic - easy to assemble, beautiful design and practical too. my only slight niggle with the process is that the delivery slot was all day meaning I had to wait in from 7.30am until they arrived at around 3.30pm (could have been up to 6.00pm) - no-one was in the office that day to take my call and TNT are unable to give you an estimated ETA - wish Chase AV used DPD who give an accurate one hour time slot.”

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“my tables came within two days of ordering and were packaged so well. the whole process was easy and I would definetly buy from Chase AV again. I had seen my tables on several websites but Chase had the best price. So not only was price best but so was the service.”

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“Great product competitive pricing and also excellent customer service. Well done.”

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“Great price and fast delivery. Many thanks for the perfect service.”

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“Great customer service exactly what I ordered and looks great. We definitely order from them again”

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“Ordered a kitchen bar stool via Wayfair. Item came within 5 days. High quality solid wood. Very please with purchase.”

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“Extremely Good Product...worth the money”

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“Spot on in every aspect from ordering on line to delivery packaging was top notch and my lipstick red oval tv stand was delivered within 48 hours thank you Chase AV direct.”

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“After a couple of days order hasn't changed status, I contacted Chase AV and they sorted out with the supplier who had lost the order, I was kept fully informed and had the item next day. So good price for what I was buying and excellent follow up to my query”

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“Very quick and efficient service with clear delivery details. This was my first time using them and wouldn’t hesitate in using them again.”

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“Excellent company to deal with fast delivery and good communication regarding status of order would definitely use again”

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“Excellent product delivered next day”

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“Excellent product and service - very satisfied with the tv stand. It looks great in my lounge.”

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“Excellent on line web site and ordering procedure. Confirmation of order was immediate followed up by a phone call to give delivery details. Delivery was next working day at lunchtime. Would highly recommend.”

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“Very pleased with the service and product. Ordered on Friday, arrived Monday. Well packaged. Easy to put together and good quality. My only gripe would be that the best looking bit of the stand (Rear support) is actually hidden when the HiFi Separates are on it. Very happy and would definitely buy from again.”

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“Although I have yet to receive my order because the supplier is out of stock, I cannot have wished for better communication about when the order is expected, keeping me fully informed along the way.”

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“Brilliant Company to deal with. ...Delivery was quoted as 1 to 2 weeks but item arrived within 4 days. I would certainly recommend to anyone.”

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“The website is rich (just sometimes a bit clunky to naviogate around). Choice of products is great, the prices are very competitive, and whenever I've had to contact them, staff and management are unfailingly helpful.”

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“Quick delivery. Good quality desk.”

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“have bought two items from this company and would certainly recommend as they keep you updated from placing your order until delivery which is very quick”

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Chase AV Direct is rated 4.9 based on 160 reviews