Hi Yasmina
So sorry, we're a little understaffed just now but we've two new employees starting this week so service levels will now start to improve :).
Of course you can return the ring - in every order we tell the customer how to do this. Once the ring is received we will issue the refund.
B&B
“I bought quite a few different cufflinks and collar stiffeners. Great quality and fantastic selection. Would have been better if postage was free over a certain amount considering how much I spent online. I would highly recommend Badger and Brown and would buy from their website again.”
“Ordered personalised cuff links for my nephews 21st, they are beautiful very elegant. Service was excellent, quick delivery and beautifully gift wrapped x”
Hi Glen.
Sorry to hear of this. The image you supplied was really narrow so hard to use (had to be stretched slightly). If you email us a different image we can send you a new tie slide free of charge.
B&B
“The tie clip arrived late despite paying extra for special guaranteed delivery. When the the clip arrived I was disappointed as the box didn’t fit in the bag, the engraving is not as it was previewed on the website and it was only only engraved on the back, not on both sides as I had specified, and the tie clip was covered in finger prints.”
“Great product and customer service from Badger and Brown.
Looking for a special personalised gift, Badger and Brown provided a next day service on a pair of quality personalised cuff links with a luxury gift box. I would definitely use them again. Highly recommend!”
“Perfect present for a friend. I had personalisation on the cufflinks and the gift box. I went for the fastest delivery and I ordered Monday and it arrived Wednesday. Impressive! I would definitely use again or recommend.”
“Got a personalised ring for my boyfriend for Valentine’s Day and the quality and engraving of as amazing, might have to get myself one to match! Gorgeous packaging too😍😍”
