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Tile Giant Reviews

4.1 Rating 362 Reviews
74 %
of reviewers recommend Tile Giant

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I didn’t receive my sample and have been trying to telephone for over 3 days and no one answering the phone!
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Posted 2 months ago
Great tiles, look lovely in my kitchen. Quick delivery!
Tile Giant 5 star review on 24th April 2025
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Posted 2 months ago
Many thanks for taking the time out to leave us such positive feedback, this is highly appreciated. The project really does look amazing!! We look forward to welcoming you back to Tile Giant soon.
Posted 2 months ago
Easy to use website and quick delivery.
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Posted 2 months ago
Many thanks for taking the time out to leave us such positive feedback, this is highly appreciated. We look forward to welcoming you back to Tile Giant soon.
Posted 2 months ago
Tiles are lovely. Delivery was efficient and on time. Unfortunately one tile was broken and I sent a photo and queried next action via email on day 1. Day 8 and I have had no response, other than an acknowledgment telling me most queries are dealt with inside 24 hours. Maybe I was just unlucky?
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Posted 2 months ago
Many thanks for taking the time out to leave us your review. I'm really sorry to hear this, we certainly wouldn't have you with damaged tiles or awaiting a reply for so long. Please could you reach out to one of our customer service team on 0330 053 3362 who will guide you through the process of getting a replacement actioned for you. Many thanks, Tile Giant
Posted 2 months ago
Lovely tiles, delivered on time. Easy to return unused boxes.
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Posted 2 months ago
Many thanks for taking the time out to leave us such positive feedback, this is highly appreciated. We look forward to welcoming you back to Tile Giant soon.
Posted 2 months ago
First class. Great selection of tiles at great prices with prompt ordering and delivery, and my follow up second order despatched just as quickly. Friendly and helpful staff all the way through. Really excellent. Cannot r commend highly enough.
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Posted 2 months ago
Many thanks for taking the time out to leave us such positive feedback, this is highly appreciated. We look forward to welcoming you back to Tile Giant soon.
Posted 2 months ago
Good quality tiles for a good price
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Posted 2 months ago
Many thanks for taking the time out to leave us such positive feedback, this is highly appreciated. We look forward to welcoming you back to Tile Giant soon.
Posted 2 months ago
Great value, unfortunately in 1 box of tiles the corners were broken on nearly every single tile, unusable.
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Posted 2 months ago
Many thanks for taking the time out to leave us your review. I'm really sorry to hear this, we certainly wouldn't have you with damaged tiles. Please could you reach out to one of our customer service team on 0330 053 3362 who will guide you through the process of getting a replacement box for you. Many thanks, Tile Giant
Posted 2 months ago
Great service , very helpful. Delivery time was very quick
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Posted 2 months ago
Many thanks for taking the time out to leave us such positive feedback, this is highly appreciated. We look forward to welcoming you back to Tile Giant soon.
Posted 2 months ago
We bought a couple of samples which arrived very quickly. Lovely selection of tiles, placed the order and they arrived on time and in good condition. Very pleased, price was very reasonable too.
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Posted 2 months ago
Many thanks for taking the time out to leave us such positive feedback, this is highly appreciated. We look forward to welcoming you back to Tile Giant soon.
Posted 2 months ago
I had sruggled to match my bathroom tiles but Tile Giant were able to provide the right tile
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Posted 2 months ago
Many thanks for taking the time out to leave us such positive feedback, this is highly appreciated. We look forward to welcoming you back to Tile Giant soon.
Posted 2 months ago
prompt delivery anbd on time,
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Posted 2 months ago
Many thanks for taking the time out to leave us such positive feedback, this is highly appreciated. We look forward to welcoming you back to Tile Giant soon.
Posted 2 months ago
Had an urgent need to have times delivered sooner that advertised.. manager of barking store went the extra mile to make sure they were delivered on time .. very happy
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Posted 2 months ago
The tile sample I ordered didn’t even arrive, very poor glad I didn’t order the amount I needed from here !
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Posted 2 months ago
Many thanks for taking the time out to leave us your review. I'm really sorry to hear your sample didn't arrive. Please could you give us a call on 0330 053 3362 and we can investigate this further for you?
Posted 2 months ago
Driver very friendly and helpful
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Posted 2 months ago
Many thanks for taking the time out to leave us your positive review, we look forward to welcoming you back soon. Many thanks, Tile Giant
Posted 2 months ago
Excellent thanks great product and great customer service thanks very much
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Posted 2 months ago
Excellent transaction, tiles were delivered quickly and the quality was first class.
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Posted 2 months ago
Good quality products, have had a few deliveries with missing items. Have waited almost a month for some fixings. Customer service is helpful, but products still not arrived. Whoever is packing the pallets for delivery need support.
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Posted 2 months ago
Had notification that items would be delivered in the afternoon but at about ten o’clock a large articulated lorry arrived with the tiles and bag of primer but no adhesive. Contacted Tile Giant to report shortages. In the afternoon another delivery van arrived with the adhesive. At no time did I receive notification that the materials would arrive on two different vehicles. With the cost of transportation I can’t understand why everything didn’t arrive on one vehicle. When the tiler started to lay the tiles it was quite noticeable that the tiles where not flat , proven when putting two tiles together face to face that they were convex . Definitely not the best quality tiles but thankfully not too expensive
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Posted 3 months ago
I ordered a couple of samples which were delivered the next day, then placed a large order. I was sent email confirmation and updates about my delivery which was due 5 days later. Good updates the day before delivery and on the day. The price was good also. Very pleased with my purchase and cannot fault this company.
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Posted 3 months ago
Tile Giant is rated 4.1 based on 362 reviews