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Tile Giant Reviews

4.1 Rating 278 Reviews
76 %
of reviewers recommend Tile Giant

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Great service - samples delivered as ordered.
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Posted 2 months ago
So happy with our purchase. Brilliant being able to buy a full size sample having had ridiculously small ones, which were no help at all, from other companies. I had need for several comms with customer service and they were really prompt and helpful. Pic of tile sample below.
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Posted 2 months ago
Good choice and friendly staff
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Posted 2 months ago
Many thanks for taking the time out to leave us a review, it is greatly appreciated. Tile Giant
Posted 2 months ago
Good quality tiles, very helpful staff
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Posted 2 months ago
Many thanks for taking the time out to leave us your review, this is greatly appreciated. Tile Giant
Posted 2 months ago
Sample tile ordered which didn’t arrive. I’ve contracted customer service almost a week ago and no response from them. Not a good service at all
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Posted 2 months ago
Really pleased with the tiles I bought and cannot thank Matthew in customer service enough for getting them delivered double quick to keep the job moving.
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Posted 3 months ago
Many thanks for taking the time out to leave us a review and I will make sure Matthew is aware of your review, it is greatly appreciated. Tile Giant
Posted 2 months ago
Delivery perfect, good quality tiles
Tile Giant 5 star review on 26th October 2024
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Posted 3 months ago
Many thanks for taking the time out to leave us your positive review, this is greatly appreciated. Tile Giant
Posted 2 months ago
Very good tiles and pleasant service!
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Posted 3 months ago
On delivery some of the tiles were broken
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Posted 3 months ago
So happy with the service. I was kept informed when the tiles had arrived in store and were broken and a new order was put through. I think it was Tristan who called and was really helpful and Brian who was in the shop when I picked up the tiles was an absolute joy and so helpful I will definitely use the company again
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Posted 3 months ago
I Haven’t received my tiles yet
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Posted 3 months ago
Every think went well delivered on time driver very polite tiles very good value I will definitely use again
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Posted 3 months ago
Although I am satisfied with the product and your two assistants were extremely helpful on the day that I purchased the tiles, I then had to order another two boxes and sadly the person I spoke to was not particularly helpful. His attitude was 'when they arrive ' we will let you know in a very dismissive manner. I am still waiting for a reply from that person for a receipt for my goods as I paid via a link through the email that he sent me.
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Posted 3 months ago
Tile sample arrived after 5 days. Only 50p and free postage thanks you.
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Posted 3 months ago
if you are renovating an entire house like we did then look somewhere else. the tiles are lovely but i think it should be made really clear that when you go into store and order, those are not delivered to your house. over a thousand pouds worth of tiles. they will be delivered to store and you will have to make multiple trips to the store for days and days to ge them home in your hatchback car and the store assistant will not help to load them into the car. when we made the order in store we said this was our address and the assistant said they don't need that yet, so we thought they will ask for our address later. not once was it mentioned that the tiles are not delivered. very heavy boxes too.
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Posted 3 months ago
Very helpful staff at the Brighton branch
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Posted 3 months ago
I ordered a marble tile to see what it’s like. The tile arrived very quickly. However the tile was plain white with no pattern at all. I think they should have sent one with a bit of the pattern. Was a waste of money.
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Posted 3 months ago
Bought these wood effect tiles to finish my kitchen extension floor. They look lovely and unless you touch them, really give the wood effect. I am very pleased with the product so far.
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Posted 3 months ago
The second delivery team were so supportive of my dad who at 98 didn't have a clue who they were when he answered the door to them. The delivery team were excellent because they unloaded some of my order indoors and left the rest under the porch instead of on the pavement, which made it so much easier to take inside when I arrived. They also rang to confirm that they had arrived, were unlaoding and then leaving. This put my mind at rest given the number of thefts in my area.
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Posted 3 months ago
Easy ordering online with fast delivery. Friendly and helpful staff in the Gloucester branch when choosing tiles and on collection.
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Posted 3 months ago
Tile Giant is rated 4.1 based on 278 reviews