World of Felco Reviews

Name: World of Felco
Rating: 4.84

4.8 Rating 1,769 Reviews

96 %

of reviewers recommend World of Felco

4.8

Based on 1,769 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“My husband and I have been using these secateurs for 30 years so thought it would be ideal present for a gardener”

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Posted 6 months ago

“I am very impressed by the service offered by World of Felco. I needed a new pair of secateurs, and was grateful for the information they provide, the range of products available, and their keen prices.”

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Posted 6 months ago

“I was really looking forwards to receiving these but when they came the blades kept sticking together. I contacted Felco who suggested they need an adjustment and sent a video link. In the video you need a certain spanner socket or tool, I emailed Felco again as we didn’t have this and expected them to work straight from the packet. We now have to purchase a tool at extra cost, take them apart etc. I cannot see that we have received a reply from Felco about our dissatisfaction”

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Posted 6 months ago

“It's always nice to deal with a professional company. I found what I wanted on the website, placed my order and a couple of days later the scissors were delivered. Seamless. Well done Felco.”

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Posted 6 months ago

“Good spares website and easily identified the parts I needed. Purchased same and shipped quickly Secateurs back as they should be!”

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Posted 6 months ago

“Just what I needed. Part was affordable and arrived very quickly. Very pleased.”

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Posted 6 months ago

“Super tools for our small environmental group. Very pleased with the quality.”

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Posted 6 months ago

“efficient, and effective in their supplies and speed in supplying. will use again if I need to.”

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Posted 7 months ago

“Helpful staff need more product knowledge. I needed help navigating the differences between the various loppers and the customer agent was not clear in their own mind.Perhaps website could provide a comparison option and suggested usage for each item Purchase and delivery timely and efficient”

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Posted 7 months ago

“All good,cool”

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Posted 7 months ago

“Great website. Easy to buy. Really quick delivery and no issues.”

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Posted 7 months ago

“Good quality product very impressed”

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Posted 7 months ago

“Needed a new pair of snips and found them at Felco.”

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Posted 7 months ago

“I was helped by customer service and was very happy with the outcome.”

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Posted 7 months ago

“I bought a new diamond sharpener & resin remover for my trusty FELCO no 2s. They arrived quickly and were well packaged. Both items excellent.”

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Posted 7 months ago

“The whole process was very easy and straightforward. The products work well. Very pleased.”

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Posted 7 months ago

“Arrived on time quick service thank you very much Pete”

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Posted 7 months ago

“Great prices, arrived on time, what’s not to love”

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Posted 7 months ago

“Great Service, and price!”

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Posted 7 months ago

“fast delivery, good service, good job, nice company”

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Posted 7 months ago

World of Felco is rated 4.8 based on 1,769 reviews