Water Butts Direct Reviews

4.6 Rating 2,012 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,012 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Popular Questions:

Delivery

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Customer Service

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About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

How quickly does Water Butts Direct resolve customer queries?

Helpful Report

(2 hours ago)

Greater than 69% of reviewers feedback is Water Butts Direct resolves customer queries within an hour.

Helpful Report

(2 hours ago)

93.75%

Industry Average

“ The butt itself didn’t come with instructions as it should have, but customer service replies were very fast and the website had useful videos and documents to help guide installation. ”

- Matthew

“ One of the water butts delivered to the wrong address. The products are fine but the courier service is not. ”

- Alan

“ Very good service, hoping to fit the new tap in the next couple of days. ”

- Charles

Water Butts Direct Reviews

Customer Service - Good