Viessmann Limited Reviews

Name: Viessmann Limited
Address: Hortonwood 30, Telford, Shropshire, Hortonwood 30, Telford, Shropshire, United Kingdom
Rating: 4.31

4.3 Rating 1,053 Reviews

83 %

of reviewers recommend Viessmann Limited

Company Reviews

Metrics

Info

4.3

Based on 1,053 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

About Viessmann Limited:

The Viessmann Group is one of the leading international manufacturers of heating systems, industrial systems and refrigeration systems. Founded in 1917, Viessmann remains a family-owned business, however, now has over 12,000 employees across the world.

With 23 production divisions in 12 countries, subsidiaries and representations in 74 countries, and 120 sales offices around the world, Viessmann is an internationally orientated company.

Our commitment to the highest standards of manufacturing has led to our systems being awarded a multitude of awards over the course of our history. Recent award wins include the Red Dot Award: Product Design, the Trophée des Usines, the iF product design award, the Number 1 Trade Partner and Good Practice Energy Efficiency.

Visit Website

Phone:

01952 675000

Email:

info-uk@viessmann.com

Location:

Hortonwood 30, Telford, Shropshire,
Hortonwood 30, Telford, Shropshire
United Kingdom
TF1 7YP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi I had a new boiler installed last year, after my plumber recommended viessmann. I would have liked to extend the warranty but I missed the 30 day deadline by one day and have tried to contact your customers services but had no reply I spoke to my plumber and he contracted the sales rep but still no contact I also filled in a form as the rep suggested and posted it but still no reply. I know it is my fault that I didn’t take out the warranty in the time allotted but surely one day shouldn’t make a difference if your company stands by the the quality and reliability of the products you sell. I would at least like a reply and explanation as to why an extended warranty cannot now be purchased. Regards Andrew Gray”

Helpful Report

Hi Andrew Please could you resend your email to registrations-uk@viessmann.com so that we can look into this for you. Kind regards Viessmann

“I am pleased with the boiler it is nice to see thing's clear and able to see the control's and understand what to set to keep the cost down ,”

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“Professional install with no hassles whatsoever”

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“Quite , compact , efficient”

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“Installed a new boiler in the house that I rent out, occupiers have had a good experience with their boiler. We also have a Viessmann in our main house, has been in for more than 3 years very impressed with ours. We chose a German boiler because we like German engineering”

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“Thanks to the new Viessmann boiler fitted in our home last summer the cost of heating our home has not increased as drastically as it could have done with our old boiler. We remain comfortably warm thank you Viessmann.”

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“Apart from a disappointing hot water problem everything else seems fine”

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“Very happy with my new boiler. Very efficient, easy controls to operate, good heat boost.”

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“Very good, economic and well designed boiler, also very well installed by Viessmann approved engineers who also offered much better terms than competitors who were selling worse equipment. Would certainly recommend Viessmann.”

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“I emailed for extended warranty in Aug no one bothered contacting me so 3 months later I sent another email. And then some rang me few days later”

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“Very good boiler with excellent controls. Had for 6 months. No issues and pleased with performance. Seems very efficient with varied settings”

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“Very good service”

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“Very happy with the boiler , it does what it's supposed to do . It also switches itself off when it's reached the desired temperature 👍”

Viessmann Limited 5 star review on 8th February 2023

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“The combi boiler provided by Viessmann Limited is good but not as good as I was expecting”

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“Very pleased with it thanks, looking forward to returning to the caravan in March.”

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“Very impressed by the quality of the product, its record of reliability, and the features it provides. We did a careful comparison withother brands before buying and decided to give Viessmann a try. Great value for money and great reviews online really tipped the balance.”

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“The boiler is good and as the house size is big it is giving good amount of hot water at the same time.”

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“sent us the right schematics and link to a video to solve our problem. very good”