Vehicle Contracts Ltd Reviews

Name: Vehicle Contracts Ltd
Address: Suite B, 1B Bagshaw Close, Ryton On Dunsmore, Coventry, Warwickshire
Rating: 4.85

4.9 Rating 793 Reviews

98 %

of reviewers recommend Vehicle Contracts Ltd

Company Reviews

Metrics

Info

4.9

Based on 793 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vehicle Contracts Ltd:

Established in 1999 Vehicle Contracts continues to deliver unbeatable Car Leasing deals to Business and Personal drivers. Choose from Contract Hire and Personal Contract Hire, using our site you will be able to search for the car of your choice and obtain the Vehicle Leasing terms available. Why not look at "Deal of the Day" for one off deals, or the "Specials Garage" for a broader choice of vehicles. Vehicle Contracts works with a panel of lenders to obtain our rental prices.

Visit Website

Phone:

01675466433

Email:

r.harris@vehiclecontracts.co.uk

Location:

Suite B, 1B Bagshaw Close,
Ryton On Dunsmore,
Coventry
Warwickshire
CV8 3EX

Vehicle Contracts Ltd 5 star review on 5th February 2024

The Institution Of Occupational Safety And Health

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very officiant service, nothing was too much trouble. Will definitely use again and recommend this service.”

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Posted 8 years ago

“The delivery date was not withheld on the car and I therefore had to borrow a car for a week and take an additional day off work. The car was delivered with 500 miles on it - not a particular issue but it was dirty and the person did not have time to wash it as he had to catch a train back - he had also put one of the floor mats on the seat so had to wipe it down to remove dirt from the seats also. I just expected with a new car that it would be clean on arrival - it looked liek this person had been eating in it when driving.”

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Posted 8 years ago

Hi Pauline, Thank you for your review. I have asked your account executive to contact you immediately as the delivery agents have obviously let you and us down.

Posted 8 years ago

“Jo Hall was brilliant. Super responsive and very helpful - nothing was ever too much trouble and she made the whole experience easy. She was the reason I chose to go with the company to make my purchase. Many thanks Jo!”

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Posted 8 years ago

“From the first phone call customer service was A1, this didn't end as soon as the car was delivered, I was looked after until I had got used to the car and had contact with my vehicle contracts representative to check everything was OK after delivery. Every time there was contact it ran smoothly with no glitches. To put the icing on the cake I took advantage of the "deal of the day", I now have a beautiful Audi which has worked out a lot cheaper than previous deals I've had without skimping on quality. Very Happy.”

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Posted 8 years ago

“Jo Hallwas brillaint in sourcing a new Audi on my behalf. The service provided on my behalf by Jo was exceptional.”

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Posted 8 years ago

“Excellent service as always, quick and easy process for arranging a vehicle. Communication is excellent.”

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Posted 8 years ago

“Vehicle Contracts were extremely helpful in brokering our contract hire vehicles in our first year of trading. Martin Winters was our account lead, he was solutions driven and responsive to our enquiries and requests.”

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Posted 8 years ago

“Vehicle Contracts have been fantastic. The service I have received through leasing multiple vehicles has been 5*. Jo Hall our account manager has always provided the best service, managing to cope with our tight deadlines and difficult requests. Would recommend highly.”

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Posted 8 years ago

“John Sweeney was extremely helpful and friendly . The car I wanted , he advised me on matters I didn't know and helped the finance forms; which made it easy The car arrived not quite a quickly as we hoped but I was in no rush. It was a pleasure to deal with Vehicle Contracts.”

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Posted 8 years ago

“HAD EXCELLENT CUSTOMER SERVICE FROM JO HALL, ALWAYS VERY HELPFUL AND INFORMATIVE, NOTHING WAS TOO MUCH TROUBLE FOR HER WILL RECOMMEND TO OTHERS WITHOUT HESITATION”

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Posted 8 years ago

“Quoted one price but being charged another for the lease of a q3 and no longer want to respond to emails when I've queried it!!!”

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Posted 8 years ago

Hi James We have checked your file and all the rentals are the same as your order. We have also left 2 telephone messages and sent 2 emails to you. Can you contact Jo urgently by phone so we can ascertain what you not happy with?

Posted 8 years ago

“This is my first time to lease and the service I have received has been superb. Lease and pricing are very competitive and I think that I will be leasing from now on . Very happy customer. Thanks.”

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Posted 8 years ago

“I recently took delivery of a Mercedes C Class arranged for me by Vehicle Contracts. I am so pleased with the car and the service I received. The agent at Vehicle Contracts was very helpful and guided me through my first experience of contract hire. Delivery was right on the date promised, and to have a phone call once it had been delivered to check that all was OK was a pleasant surprise. I will definitely use Vehicle Contracts again. Very professional.”

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Posted 8 years ago

“I have recently had my new vehicle delivered, really pleased with the service provided by John at Vehicle Contracts - highly recommend”

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Posted 8 years ago

“Took delivery of my vehicle which is great. Thanks to Mike for arranging this for me, will be using the company again in the future.”

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Posted 8 years ago

“Excellent customer service from Jo Hall beginning to end. Would highly recommend giving her a call to anyone looking to lease a vehicle in the future. Spot on vehicle contracts Alan Nunn”

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Posted 8 years ago

“I recently obtained an Audi A4 on a 2 year deal from Vehicle Contracts. I have to say their service was second to none. From start to finish, the sales person, Nick, was most helpfull in helping me decide which vehicle to obtain. The vehicle arrived on the day, and I am really pleased with it. The back up phone call to check that all was in order was really appreciated. A very professional experience. Thanks.”

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Posted 8 years ago

“Excellent service, highly recommend”

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Posted 8 years ago

“This is my first ever car lease. I certainly won't be buying again!! Massive thanks to my key account manager Jo Hall for all her work and patience while I didn't know what to choose. I've got a great deal on a VW. Couldn't be happier with my car :-)”

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Posted 8 years ago

“I have have had the pleasure of leasing cars from Vehicle Contracts for over 5 years now. As always, with my latest lease the service and knowledge provided by Nick at Vehicle Contracts has been second to none. Through Nick's advice and help I was able to choose the prefect car for myself at a remarkable price! He was also great at keeping me updated and informed regarding the vehicle's status pre delivery. Overall I recommend Vehicle Contracts very highly and shall continue to use them into the future. Kind regards Brandon Hasler”

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Posted 8 years ago

Vehicle Contracts Ltd is rated 4.9 based on 793 reviews