As someone new to personal car leasing, I took a critical look at how this works before committing. The information I got from Vehicle Contracts, while always professional and courteous, always left me a little in the dark, particularly about the timing of the whole process. I guess what convinced me that this was a serious operation was after a phone call/credit check with a big manufacturer's dealer who were supplying the car. Only then did I get the full picture of how it all works. I guess I can't complain too much, since I have got a good deal on a great car. It's just that Vehicle contracts went 80% of the way to being perfect in my mind, but left a bit too much to my imagination. I guess that's the price you get for cutting the cost of getting a decent new car parked on your drive. Now I know the system better, I would not hesitate to use Vehicle contracts again.