Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.69

4.7 Rating 6,546 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,546 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Toy Street 4 star review on 17th February 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“swift delivery. value for money. well pleased.”

Helpful Report

Posted 2 weeks ago

Thank you for the great review, Lyn! We're delighted to hear that you found our delivery swift and feel you got value for money. Your satisfaction is our priority, and we look forward to serving you again at Toy Street!

Posted 1 week ago

“Toy Street are fine but the item we purchased for our 8 year old grandson was a challenge - he would not have successfully pressed out the pieces for the 'Flying Scotsman' 3D model and certainly would not have worked out how to correctly assemble the 164 pieces, the age "8+" is not a good guide. He loves trains and buliding all sorts of kits but his mum and 2 grandparents took 3 hours to go through the instructions and assemble the pieces to a successful 3D model - picture attached”

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Posted 1 month ago

“I know that ordering internationally takes a while and the delivery delay is no fault of anyone’s! The communication with the help experts was wonderful and it’s a treat to buy from Toy Street!”

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Posted 1 month ago

“Very nice variety of toys, but I find the search option to be very poor. You have to be extremely precise in order to find what you are looking for. For example, I have purchase a item called “Borealis Flynn Fox 20″ which is a plush toy. If you search “plush fox” or “fox” you will not find this item. International shipping is a little bit expensive, but very fast and effective.”

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Posted 1 month ago

“Although I'm in US, the item I wanted to purchase was here! It came quickly!”

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Posted 1 month ago

“Exactly as ordered. Quick and efficient service. International shipping fees on the high side:-/”

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Posted 2 months ago

“The teaset was lovely and my granddaughter loves it The only problem being that the photo on the website shows the teapot with a small lid(which I prefer and therefore wanted) but the teapot I received had the larger lid So I was disappointed The price was very competitive and delivery was quicker then expected”

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Posted 2 months ago

“Top toy and quick send”

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Posted 2 months ago

“Ordered a Sylvanian families Seal family set . Was struggling to find it for a reasonable price elsewhere. Arrived wel packaged and quickly. Will definitely shop here again. Thank you”

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Posted 3 months ago

Thank you for your wonderful review, Richard! We're delighted to hear that you found the Sylvanian Families Seal family set at a great price and that it arrived so quickly and well-packaged. Your satisfaction is our top priority, and we're thrilled to know you'll be shopping with us again. We can’t wait to see you back at Toy Street soon!

Posted 3 months ago

“Decent. More text.”

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Posted 4 months ago

“Toys very well made”

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Posted 4 months ago

“Item arrive intact. Marked 4/5 star as there was some confusion on shipping times. The item was at another warehouse but the estimated delivery date was given as 3/4 days before it actually arrived. Other than that no issues.”

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Posted 4 months ago

Thank you for your thoughtful review, Nige! We're glad to hear that your item arrived intact. We apologize for the confusion regarding shipping times; we're always working to improve our communication about delivery estimates. Your feedback is invaluable, and we appreciate your understanding. We hope to provide you with an even better experience next time!

Posted 4 months ago

“Excellent product and service”

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Posted 5 months ago

Thank you for sharing your experience! We are so glad to hear that you enjoyed our service. Your satisfaction is our top priority, and we appreciate your support.

Posted 5 months ago

“Ordered a Brio set and accessories which were significantly cheaper than elsewhere on the Internet. The estimated delivery dates came and went, so I called Toy Street and was told that they were just about to be dispatched. I must admit that I was rather concerned given the rather negative feedback on external review sites (with people saying that they were not receiving the items ordered). However, the day after I phoned, I received dispatch confirmation and tracking details. The items I ordered arrived the next day - they were very well packed. So all in all, I am pleased with the service from Toy Street!”

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Posted 6 months ago

“Quick delivery. Easy pay. Not enough description of some products”

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Posted 6 months ago

“Did the deal without problems but delivery was slow”

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Posted 7 months ago

“I found an amazing deal from Toy Street that was too good to pass up. It arrived on the last day of the estimated delivery window, but my shipment was international - so I think that’s to be expected. I will definitely be shopping at Toy Street again.”

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Posted 7 months ago

“I had no idea about the game but Toy Street delivered as promised and at a very competitive price and in well protected packaging- thank you”

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Posted 7 months ago

“Product arrive safe and sound, good quality and securely packaged.”

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Posted 8 months ago

“quick delivery but unfortunately the bag had fallen apart in the post and fox arrived in a Royal Mail plastic bag. Not well packed. Also fox is a pale pink - I was expecting a more neutral colour but maybe my monitor”

Helpful Report

Posted 9 months ago

Thank you for you review and the feedback! It's always great to know areas in which we can improve so we can make your experience great from start to finish. I have passed this on to the relevant team to investigate further! We look forward to hearing from you soon for another order. Toy Street

Posted 9 months ago

Toy Street is rated 4.7 based on 6,546 reviews