Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.69

4.7 Rating 6,453 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,453 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

Write Your review

Tell us how Toy Street made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Toy Street 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Always find Toy street has the best price or deals for toys”

Helpful Report

Posted 10 hours ago

“The teaset was lovely and my granddaughter loves it The only problem being that the photo on the website shows the teapot with a small lid(which I prefer and therefore wanted) but the teapot I received had the larger lid So I was disappointed The price was very competitive and delivery was quicker then expected”

Helpful Report

Posted 1 day ago

“I live in US. Fastest speed and lowest price available. Thanks.”

Helpful Report

Posted 3 days ago

“Toy with no sound arrived before Christmas, e mails ignored and excuses for not sending replacement or refund. Bad customer service. Avoid”

Helpful Report

Posted 3 days ago

Thank you for sharing your feedback. We’re sorry for the trouble you've experienced with the faulty item and the difficulty with submitting the video. Our customer service team did attempt to review the video you provided, but unfortunately, we were unable to open it in its current format. If you could kindly resend the video in a different format (such as MP4 or MOV), we’d be more than happy to proceed with processing a return for a replacement or a full refund, whichever you prefer. We truly appreciate your understanding and are committed to resolving this issue for you as quickly as possible. Please don't hesitate to reach out if you need any assistance with the file format or have any other questions. Thank you for your patience.

Posted 2 days ago

“The Cocomelon "My First Trike" tricycle I recently purchased for my grandson is great. It was easy to assemble, and he loved it. Many thanks to Toy Street for having such a wonderful toy with which he could learn and play as his interest in riding began to emerge.”

Helpful Report

Posted 4 days ago

“Top toy and quick send”

Helpful Report

Posted 4 days ago

“Toy Street is wonderful! We ordered a game from Toy Street that was unavailable in the United States. We were so pleased by how quickly it came…we were able to play the game with family over Christmas. It was a big hit! Thank you Toy Street! We will certainly return to your shop.”

Helpful Report

Posted 5 days ago

“Delivered quickly & completely satisfied with product. Good value.”

Helpful Report

Posted 5 days ago

“The item which I'd ordered arrived in good time and made a lovely present for a neice. I was really surprised and pleased to find a free pack of cards in the order.”

Helpful Report

Posted 5 days ago

“I'd never heard of toy street before but would 100% recommend. Last minute gifts before Christmas and arrived quickly. Thank you 😊”

Helpful Report

Posted 5 days ago

“Great deals on items!”

Helpful Report

Posted 6 days ago

“Love the squirrel it's fabulous excellent quality.Came on time well packaged.”

Helpful Report

Posted 6 days ago

“Great first transaction. Smooth, fast, hassle free.”

Helpful Report

Posted 6 days ago

“Ordered a toy over a month ago. Still didn’t receive it. Wrote to costumer service with no reply. Deceiving.”

Helpful Report

Posted 6 days ago

We're really sorry to hear about your experience with your order. Your concerns are important to us, and we understand how frustrating this situation must be. Please reach out to our customer support team so we can address your issue and work towards a solution. Thank you for sharing your feedback, and we hope to turn this around for you.

Posted 4 days ago

“Fast delivery, good price, recommended 👌🏻”

Helpful Report

Posted 6 days ago

“This was one of the only places to find an item I was looking for. The tracking and speed of service was great. Grandchild loved the item. Exactly how it was described.”

Helpful Report

Posted 6 days ago

“Disappointed to receive the wrong toy. My daughter had hoped for ghost spidey and were were sent Miles instead from.the marvel collection. Too late and expensive to return to the UK given its cost.”

Helpful Report

Posted 6 days ago

“This is an adorable toy, much beloved by my grandson. It is so soft. He cherishes his Nessie!”

Helpful Report

Posted 6 days ago

“Great toys!”

Helpful Report

Posted 6 days ago

“Ordered a toy Mosse for a friend for Christmas.Was much better than I thought as it looked like the real thing.Good price and will order again.”

Helpful Report

Posted 6 days ago

Toy Street is rated 4.7 based on 6,453 reviews