Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.69

4.7 Rating 6,543 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,543 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

Write Your review

Tell us how Toy Street made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Toy Street 4 star review on 17th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great quality toys that are tricky to find on e.g. Amazon. Delivery was quick.”

Helpful Report

Posted 4 days ago

Glad to hear it! We truly appreciate your support.

Posted 14 hours ago

“Good selection of toys. Easy ordering and fast delivery”

Helpful Report

Posted 5 days ago

That’s wonderful to hear! We’re always happy to help.

Posted 14 hours ago

“I ordered a Paddington Bear Tonie figure from Toy Street, and I couldn’t be happier with my purchase! The figure itself is adorable and it arrived quickly and in perfect condition. I really appreciated how easy it was to order considering that I am not living in the UK, and the pricing was very reasonable compared to other stores. Highly recommend for any Tonie family that is interested in having Tonies in English language. Thanks, Toy Street!”

Helpful Report

Posted 5 days ago

That’s amazing to hear! We’re so happy you love it, and we can’t wait to serve you again soon. Thanks for your support!

Posted 14 hours ago

“Service was great as was the price. It also arrived quickly.”

Helpful Report

Posted 6 days ago

Glad to hear it! We truly appreciate your support.

Posted 14 hours ago

“Was after a particular soft toy for my grandson,did a search and found your website. A recommended website with fair and positive reviews. The soft toy was fairly priced packaged well and delivery was as specified. Thankyou.”

Helpful Report

Posted 6 days ago

We’re thrilled you had such a great experience! Providing top-notch service is our priority, and we appreciate your kind words.

Posted 14 hours ago

“I purchased this product on December 23, 2024, with reference number RZ565617396GB. Today, March 17, 2025, I haven't received it. I'd like to know who I should contact. Thank you very much.”

Helpful Report

Posted 1 week ago

Thank you for reaching out. We sincerely apologize for the delay you've experienced with your order. To get the most accurate assistance, we recommend contacting our customer support team directly. They will be able to provide you with the necessary information regarding your order status. Your satisfaction is important to us, and we appreciate your understanding as we work to resolve this issue.

Posted 6 days ago

“Good figurine. Very lifelike”

Helpful Report

Posted 1 week ago

That’s wonderful to hear! We’re always happy to help.

Posted 14 hours ago

“Beautiful wooden narrow boat. Fabulous service. Competitive prices.”

Helpful Report

Posted 1 week ago

Thank you for your feedback! We always strive to make shopping with us quick and hassle-free. Glad you enjoyed the service!

Posted 14 hours ago

“Found the game I wanted at a great price. It arrived safely and in good time.”

Helpful Report

Posted 1 week ago

We love hearing that! Quality is our top priority, and we’re so glad you’re happy with your purchase. Enjoy!

Posted 14 hours ago

“Super quick delivery, excellent service.”

Helpful Report

Posted 1 week ago

We’re thrilled you had such a great experience! Providing top-notch service is our priority, and we appreciate your kind words.

Posted 14 hours ago

“Quick and prompt! They arrived all in immaculate condition including the product packages. Really appreciated as they were the birthday gifts.”

Helpful Report

Posted 1 week ago

Thank you for the wonderful review! We're so glad to hear that your order arrived quickly and in immaculate condition, especially for those special birthday gifts. We appreciate your support and can’t wait to have you shop with us again at Toy Street!

Posted 1 week ago

“Great prices and great service”

Helpful Report

Posted 1 week ago

Thank you so much for your review, Pamela! Your satisfaction is our top priority, and we're always here to make your shopping experience enjoyable. We can’t wait to see you back at Toy Street for more exciting finds!

Posted 1 week ago

“Great competitive prices and quick delivery. Have used before and will use again.”

Helpful Report

Posted 1 week ago

Thank you for the fantastic review, Dawn! We're thrilled to hear that you found our prices competitive and that your delivery was quick. Your loyalty means the world to us, and we can’t wait to welcome you back to Toy Street for your next shopping adventure!

Posted 1 week ago

“Great product and quick delivery.”

Helpful Report

Posted 1 week ago

Thank you for the amazing review, Ewa! We're delighted to hear that you loved the product and that your delivery was quick. Your feedback is greatly appreciated, and we look forward to serving you again at Toy Street!

Posted 1 week ago

“I ordered a gift on a Friday afternoon and it arrived 10am Saturday morning absolutely fantastic service. The toy was exactly what I ordered and certainly would be shopping again with Toy Street.”

Helpful Report

Posted 1 week ago

Thank you so much for your amazing review, Sue! We're thrilled to hear that your gift arrived so quickly and was exactly what you expected. Your kind words mean a lot to us, and we look forward to having you shop with us again at Toy Street!

Posted 1 week ago

“Purchased several UK exclusive Tonies to be internationally shipped to the United States. Great prices on the Tonie and shippings, great fulfillment on shipping, and excellent packaging.”

Helpful Report

Posted 1 week ago

Thank you for the amazing review, Joseph! We're delighted to hear you found our prices great and that the shipping process exceeded your expectations. It’s wonderful to know your Tonies arrived safely and well-packaged. We appreciate your support and look forward to serving you again at Toy Street!

Posted 1 week ago

“First time used but come so quick”

Helpful Report

Posted 1 week ago

Thank you for your fantastic review, Denise! We're delighted to hear that you had a quick experience with us on your first order. Your support means a lot, and we look forward to having you shop with us again at Toy Street!

Posted 1 week ago

“Arrived on time, very good price,hassle free,excellent condition, would recommend to anyone”

Helpful Report

Posted 1 week ago

Thank you for the amazing review, Elizabeth! We're delighted to hear that your order arrived on time and in excellent condition. We strive to provide hassle-free experiences at great prices, and your recommendation means so much to us. We look forward to serving you again at Toy Street!

Posted 1 week ago

“The prices were better than I've seen anywhere else for the Doctor Who merchandise, and they arrived much quicker than I expected coming to America. The shipping box was somewhat worse for wear, but that was not unexpected, working its way through two postal systems and international transport. On the other hand, the items were packaged very well and they were in excellent condition. I'll be watching Toy Street for my future purchases.”

Helpful Report

Posted 1 week ago

Thank you for the fantastic review, Glyn! We're delighted to hear that you found our prices unbeatable and that your order arrived quicker than expected. We appreciate your understanding regarding the shipping box and are thrilled to know the items were well-packaged and in excellent condition. We're looking forward to having you back at Toy Street for your future Doctor Who purchases!

Posted 1 week ago

“swift delivery. value for money. well pleased.”

Helpful Report

Posted 1 week ago

Thank you for the great review, Lyn! We're delighted to hear that you found our delivery swift and feel you got value for money. Your satisfaction is our priority, and we look forward to serving you again at Toy Street!

Posted 1 week ago

Toy Street is rated 4.7 based on 6,543 reviews