Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.69

4.7 Rating 6,502 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,502 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Toy Street 4 star review on 17th February 2025

Anonymous // 01/01/2019

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English

“Quick dispatch”

Helpful Report

Posted 11 months ago

“The toys I ordered were just like the pictures & were of great quality & purchased at a great price. Well packaged & delivered in no time at all. Would definitely recommend Toy Street & will definitely order from them again in the future 🌟🌟🌟🌟🌟”

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Posted 11 months ago

“Good value. Quick shipping.”

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Posted 11 months ago

“I placed my first order March 3rd. Received order confirmation estimating delivery March 11-13. I have not received a tracking number or my order. I sent an email last week and have not received a reply. The website claims to shoot the next day, now I’m wondering if this is a scam website.”

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Posted 11 months ago

Thank you for your honest feedback. We are always aiming to improve our services, and feedback like yours helps us to find areas where we can do better. I am very sorry to hear about the troubles you experienced with this order. I've tried to look into this for you and can't seem to find your order on our system - getting in contact with our customer services team will allow a member of our customer service team to help you with this! We hope you'll give us another chance. Toystreet

Posted 11 months ago

“Easy to order from, and I'm in the US. Package came much faster than I anticipated.”

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Posted 11 months ago

“I ordered a toot toot vehicle for to put in my grandsons Birthday, it was well packaged and the delivery was good aswell”

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Posted 11 months ago

“Best price on line and quick delivery”

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Posted 11 months ago

“Good choice of products”

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Posted 11 months ago

“Quick service and the website is so easy to use. This store provides good value for money compared to others I used.. Also they have a super selection of products to choose from.”

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Posted 11 months ago

“Good purchase . Fast delivery and straight forward transaction. Very refreshing”

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Posted 11 months ago

“Great prices and speedy delivery. Really impressed.”

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Posted 11 months ago

“lovely puzzle, much cheaper than other providers. Took longer than 2-3 day's delivery but perhaps postal service was at fault.”

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Posted 11 months ago

“Placed an order 2 weeks,I’ve yet to receive this I’ve had no email or tracking number and I’ve emailed the company numerous times and had no reply and when I ring the number it says they are closed !! Not happy about this”

Helpful Report

Posted 11 months ago

Thank you for your honest feedback. We are always aiming to improve our services, and feedback like yours helps us to find areas where we can do better. I am very sorry to hear about the troubles you experienced with this order. Please get in contact with our customer services team if you believe this still requires a resolution. We hope you'll give us another chance. Toy Street

Posted 10 months ago

“Clearly states on website they offer next day delivery. Item not even dispatched. No response to emails. Avoid this company.”

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Posted 11 months ago

Thank you for your feedback. We are always aiming to improve our services, and feedback like yours help us to find areas where we can improve. I'm very sorry to hear you never received your order. I can see that you have since been fully refunded for this. We hope you'll give us another chance, and we anticipate hearing from you again soon. Toy Street

Posted 10 months ago

“It is now three months since I placed the order which I have not received, it is now well over two months past the estimated date of delivery. Although I have sent two emails over the past week neither have been responded to. Very disappointing and unacceptable service.”

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Posted 11 months ago

Posted 10 months ago

“Excellent service. International shipping was fast.”

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Posted 11 months ago

“Great service and price”

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Posted 11 months ago

“Fast and efficient service I would definitely use again”

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Posted 11 months ago

“Delivered on time and well packaged.”

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Posted 11 months ago

“I ordered two plush toys ( internationally shipped to Australia )!. Their pricing was great , shipping was fast and tracked and they kept me up to date . Toys were received in perfect condition and excellent quality . Am planning to order again soon when I can afford to add more I my collection! Excellent company and if you are ordering from overseas don’t hesitate. Keep up the great service , Toy street .”

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Posted 11 months ago

Toy Street is rated 4.7 based on 6,502 reviews