Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.70

4.7 Rating 6,389 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,389 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Toy Street 5 star review on 9th October 2024

Anonymous

Anonymous // 01/01/2019

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English

“Great service, quick delivery and product as described.”

Helpful Report

Posted 10 months ago

“Quick delivery and hassle free purchase. Product exactly as stated.”

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Posted 10 months ago

“jouet arrivé en bon état. le chien qui saute sur lui meme ne retombe jamais sur ses pattes. pas eu d'entente avec toy jouets vraiment decu par le sav lien pour renvoyer le jouet inactif et donc inutile”

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Posted 10 months ago

“A bit disappointed with the delivery time. Ordered 3 plush cats on 5th December for my daughters who recently lost a pet, with delivery stated as 48 hours. It was a full week later before I even had a follow-up email to say that the items had been despatched. When you pay for a 48 hour courier, that's what you should get.”

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Posted 10 months ago

“Ordered a few things from these guys over the last few months. Everything always arrives on time, we'll packaged and just as expected. There's obviously good care taken to collectibles and other items as nothing ever arrives scuffed, like you sometimes get with other places.”

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Posted 10 months ago

“Lovely toys! Delivered as promised. Good condition and packaged well”

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Posted 10 months ago

“The products are amazing but the delivery was awful waiting three weeks for an item to come. In the end I didn't receive two items.”

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Posted 10 months ago

“Paddington Bear was a great product and a lot cheaper than other stores, I would recommend buying from Toy Street”

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Posted 10 months ago

“Great prices, excellent delivery times. Would highly recommend!”

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Posted 10 months ago

“Excellent service- ordered a teddy bear online and it arrived in time and is good quality”

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Posted 10 months ago

“I was so thrilled with how quick my daughters toy took to arrive. It was her present from Santa and as she is 10 it will probably be the last Christmas that she believes. She loves her Highland Cow Squishmallow. It was sold out so many places and your company had it in stock. A very satisfied customer.”

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Posted 10 months ago

“I bought a lovley cuddly toy from here just before christmas.it came so quick with no hassle..would definatley buy from here again 😃”

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Posted 10 months ago

“Good item, fast shipping.”

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Posted 10 months ago

“Excellent service and delivery. Items I ordered were for Christmas stocking fillers. They were of fantastic quality and arrived very quickly.”

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Posted 10 months ago

“Great toys, super value and quick delivery. Highly recommended”

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Posted 10 months ago

“Product was as advertised and arrived well packed. My daughter already loves reading with the new leap pad book. Thank you!”

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Posted 10 months ago

“I placed an order on 9th November and started chasing it a week later. I eventually received all but one of the toys over a month later after emailing weekly. The final toy has still not been received (28th December) and I have now asked for a refund. Although the customer service team responded to my emails in a timely manner it was me that had to keep chasing the order. If I hadn’t asked them to send me the items they did have I wonder if I would have still been waiting for all the toys!”

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Posted 10 months ago

“Item i recieved and payed next day delivery for is NOT the item i ordered”

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Posted 10 months ago

“Absolutely ridiculous ordered a item for my child on the 2nd of December for Christmas on the 20th of December the company said via email they can’t guarantee it will arrive for Christmas absolutely disgusting will never ever buy one item from here ever again or recommend anyone to buy anything from here”

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Posted 10 months ago

“Really competitive prices for the board games I was searching for and super speedy delivery. I did contact customer services as I hadn’t received an order confirmation; they responded and confirmed items had been dispatched the same day. Great service.”

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Posted 10 months ago

Toy Street is rated 4.7 based on 6,389 reviews