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Toy Street Reviews

4.7 Rating 6,389 Reviews
93 %
of reviewers recommend Toy Street
4.7
Based on 6,389 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Toy Street Reviews

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Great product, packaged well and delivered really quickly. Thank you :)
Helpful Report
Posted 7 months ago
I bought 2 random toys for my son, I left a note to say please send two different toys, they sent the same toy twice, packaged together. I can only think they sell their slowest selling toys as 'random' to get rid of bad stock. I have been left with an upset son at Easter, and when I asked for a swap or refund, they did not help. Have I got my 50 quid voucher yet??
Helpful Report
Posted 7 months ago
Thank you for your honest feedback. We are always aiming to improve our services, and feedback like yours helps us to find areas where we can do better. I am very sorry to hear about the troubles you experienced with this order. Please get in contact with our customer services team and we would be happy to help resolve this any way we can! We hope you'll give us another chance. Toy Street
Posted 7 months ago
This is the third time I have bought from Toy Street. I am always amazed and incredibly happy with the fast shipping and great quality toys for amazing prices. The service I always receive is fantastic!
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Posted 7 months ago
Do NOT BUY FROM THIS SCAM COMPANY. They will take your money and never deliver the item. They will also hang up on you and not take your call when you try to chase them. Please do not spend your money here, the deals are designed to draw you in but they will not deliver your items to you. They will blame royal mail- it is not the fault of royal mail, it is them.
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Posted 7 months ago
Thank you for your honest feedback. We are always aiming to improve our services, and feedback like yours helps us to find areas where we can do better. I am sorry to hear about the delays you experienced with your order; we aim to despatch all orders in a timely manner, and I apologise that we were unable to do so on this occasion. We will continue to investigate this with our warehouse team and Royal Mail. We hope you’ll give us another chance. Toy Street
Posted 7 months ago
Quick service and fully informed on delivery at ever stage. Item well packaged
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Posted 7 months ago
Great communication. Quick and safe delivery Thank you
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Posted 7 months ago
Great price for a toy I wanted. Delivered securely and swiftly.
Toy Street 5 star review on 2nd April 2024
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Posted 7 months ago
We purchased Crayola Colours Of The World Markers. Quick delivery, great product 👍🏻
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Posted 7 months ago
Cute cow plushie I ordered really fast & prompt delivery will be checking for new Friesian cows thank you
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Posted 7 months ago
Quick delivery, great toy prices!
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Posted 7 months ago
Good price, fast delivery
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Posted 7 months ago
Purchased an item for my niece from the Toy Street website. Really easy website to navigate and easy checkout. Great savings and item arrived in perfect condition. Very pleased and would definitely use again.
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Posted 7 months ago
Value for money. Quick delivery cannot fault this company.
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Posted 7 months ago
Exactly whst I was looking for at a reasonable price. Thank you for the offer as it helps add to a diarama with more figurines, plus celebrates 50 years of creative play. Keith Cribbs
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Posted 7 months ago
The item came pretty quick for being an international package. They had the best price which is especially astonishing since it was international.
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Posted 7 months ago
Good price..delivered on date promised.
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Posted 7 months ago
Lovely soft toys. Grandchildren love them. Fantastic service thank you
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Posted 7 months ago
Very good. Easy to navigate website and what I ordered arrived in the timescale described at the time of ordering.
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Posted 7 months ago
Stated on website when ordering 48 hours for delivery, then turns out its over 2weeks for delivery once purchased. Get an email to say its been delayed as they are selling stock they dont even have! Emailed asking to cancel order and haven't had a response, still no item weeks after ordering and now waiting on a clearpay dispute which they are still not responding to them either. Avoid!!!
Helpful Report
Posted 7 months ago
Thank you for your honest feedback. We are always aiming to improve our services, and feedback like yours helps us to find areas where we can do better. I am very sorry to hear about the troubles you experienced with this order. Please get in contact with our customer services team either via phone or email and we will have a look into this for you! We hope you'll give us another chance. Toy Street
Posted 7 months ago
Good quality products at a great price. Delivery went smoothly
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Posted 7 months ago
Toy Street is rated 4.7 based on 6,389 reviews