Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.69

4.7 Rating 6,502 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,502 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Toy Street 4 star review on 17th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great toy, fast delivery, faultless”

Helpful Report

Posted 3 months ago

“The items were very competitively priced and my order arrived very quickly. The goods were exactly as described and I was very pleased with them.”

Helpful Report

Posted 3 months ago

Thank you so much for your wonderful review, Veronica! We're thrilled to hear that you found our prices competitive and that your order arrived quickly. It’s our priority to ensure that everything matches your expectations. We’re glad you’re pleased with your items, and we hope to see you back again soon!

Posted 3 months ago

“Lovely website with good choices, my parcel arrived before its due date and packaged well , perfect gifts for christmas”

Helpful Report

Posted 3 months ago

Thank you for your lovely review! We're so pleased to hear that you found our website to your liking and that your parcel arrived ahead of schedule. It’s wonderful to know that you found perfect gifts for Christmas! We appreciate your support and hope to have the pleasure of serving you again soon!

Posted 3 months ago

“Perfect items to replace (and have a spare for) a lost beloved soft toy. Paid extra for special delivery and parcel delivered when expected.”

Helpful Report

Posted 3 months ago

Thank you for your lovely review! We're so pleased to hear that our items helped replace a lost beloved soft toy, and that you appreciated the speed of our special delivery service. It’s always our aim to ensure that you have a positive experience shopping with us. We hope your new toy brings joy and comfort! Looking forward to seeing you again!

Posted 3 months ago

“Excellent service from finding what I wanted to the item being delivered Tracking updated along the way I would highly recommend toy street”

Helpful Report

Posted 3 months ago

Thank you so much for your fantastic review, Letitia! We're thrilled to hear that you had such a positive experience with our service from start to finish. Keeping our customers updated is a priority for us, and it’s wonderful to know you appreciated the tracking. We truly value your recommendation and look forward to serving you again in the future!

Posted 3 months ago

“Thank you for the toy we ordered . The whole process was smooth and delivery came within the time frame mentioned. Thank you”

Helpful Report

Posted 3 months ago

Thank you so much for your wonderful review, Tanyel! We’re delighted to hear that you found the ordering process smooth and that your delivery was on time. It’s always our goal to provide a seamless experience for our customers. We appreciate your kind words and look forward to seeing you at Toy Street again soon!

Posted 3 months ago

“Found just what I wanted at very reasonable prices.”

Helpful Report

Posted 3 months ago

“Delivered on time well packaged to protect the item in the box. Would not hesitate using Toy street again. Cheaper than anywhere else.👍”

Helpful Report

Posted 3 months ago

Thank you for your fantastic review, Brian! We’re delighted to hear that your order arrived on time and well packaged—customer satisfaction is our top priority. It's great to know you found our prices competitive too! We truly appreciate your kind words and can’t wait to have you back at Toy Street for more great deals! 😊

Posted 3 months ago

“I'm based in France. I was looking for the English version of a specific game and I found a good offer from Toy Street. Not only Toy Street delivers its products in France but does so at a competitive cost.”

Helpful Report

Posted 3 months ago

Thank you for your wonderful review! We're so glad to hear that you found the English version of the game you were looking for at a great price. We pride ourselves on our international delivery service, and it’s fantastic to know we could meet your needs all the way in France. Your support is greatly appreciated, and we can't wait to welcome you back to Toy Street soon!

Posted 3 months ago

“This seems ĺike a lesser- known toy retailer, but offring same high street toys at lower prices.”

Helpful Report

Posted 3 months ago

“Ordered a couple of damaged items and was pleased to see them dispatched and delivered very quickly. Having the option to pay by installments (Clearpay) was v. welcome.”

Helpful Report

Posted 3 months ago

Thank you for your wonderful review, Matt! We're pleased to hear that your items were dispatched and delivered so quickly. It's great that you found the option to pay by installments convenient—making your shopping experience smoother is important to us. We truly appreciate your support and look forward to having you back at Toy Street soon!

Posted 3 months ago

“Great service, reputable company, shipped quickly, well packaged.”

Helpful Report

Posted 3 months ago

“Great company. So glad I found them. I was looking for Harry Potter Guess Who. I found it here, at a great price too. Ordering was easy. Delivery was quick too.”

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Posted 3 months ago

“Decent. More text.”

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Posted 3 months ago

“Was disappointed with the size. I wanted to cancel my order and order a bigger one but couldn't get to access that”

Helpful Report

Posted 3 months ago

We're sorry to hear that the size didn't meet your expectations. Please do get in touch with our Customer Service team to find out more about our Returns process. Thanks for shopping with Toy Street!

Posted 3 months ago

“I ordered a birthday gift for my niece over 2 weeks ago. Paid for express delivery and it has still not arrived. Delays can be forgiven, but there's a limit.”

Helpful Report

Posted 3 months ago

We're really sorry to hear about the delay with your order. We truly appreciate your patience during this time. Please reach out to our customer support team so we can look into this issue for you. Your feedback is important, and we aim to do better. Thank you for sharing your experience with us.

Posted 3 months ago

“Found what I was looking for, easy to navigate website. Price was very competitive, and once ordered it arrived quickly and in excellent condition. No complaints!”

Helpful Report

Posted 3 months ago

Thank you for your wonderful review! We're so glad you found what you were looking for on our easy-to-navigate website and that you were pleased with our competitive pricing. Quick delivery and quality service are what we strive for, so it's fantastic to hear that everything arrived in excellent condition. We appreciate your support and look forward to welcoming you back to Toy Street soon!

Posted 3 months ago

“Happy with purchase, toys were good quality. Delivery was slow had to wait over 2 weeks for items to be delivered.”

Helpful Report

Posted 3 months ago

Thank you for your thoughtful review, Sarah! We're so glad to hear that you're happy with the quality of the toys. We sincerely apologize for the delay in delivery and are working hard to improve this aspect of our service. Your feedback is invaluable as we strive to enhance the shopping experience for all our customers. We appreciate your support and hope to have the pleasure of serving you again soon!

Posted 3 months ago

“Beautiful quality toys and fast delivery. Thank you”

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Posted 3 months ago

“I found Toy Street purely by chance, and so happy that I did! The Lego set my son wanted for Christmas was much cheaper than other much larger retailers. Ordering was easy and my item arrived quickly. I will definitely be ordering from this retailer again.”

Helpful Report

Posted 3 months ago

Thank you so much for your wonderful review, Lucy! We're delighted to hear that you discovered Toy Street and found our prices so competitive. It’s great to know that your ordering experience was easy and that your item arrived quickly. Your intention to order from us again truly makes our day! We can't wait to welcome you back for your next shopping experience.

Posted 3 months ago

Toy Street is rated 4.7 based on 6,502 reviews