Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.70

4.7 Rating 6,390 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,390 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Toy Street 5 star review on 9th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“My little ones Jelly cat bunny had been lost and I was frantically trying to find a replacement but all had long postage times or very expensive for quick delivery. You guys nit only had the bunny in srock but it was a better price than most others and super speedy delivery! Que one very happy baby boy!”

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Posted 3 years ago

“The website was easy to access and find what I wanted. The item arrived earlier than expected and is just as advertised.”

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Posted 3 years ago

“I ordered a model car for my grandson and had not heard about the shipping date for a few days so I called mid afternoon one day. The person I spoke to said that they were due for a delivery and they would arrange for the car to be sent express at no extra cost. The car arrived next morning. Amazing service!”

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Posted 3 years ago

“Item was out of stock and i had to email several times.”

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Posted 3 years ago

“Great service, super fast postage. Will be buying again!”

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Posted 3 years ago

“Excellent service and parcel came on time. Plenty of choice and different toys.”

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Posted 3 years ago

“Very happy with the whole service. I spoke with someone in customer service before I placed my order online and she was very pleasant and helpful. The delivery of my package came on time as stated. The girls absolutely loved this gift and they play with it everyday!”

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Posted 3 years ago

“Would use again quick delivery.”

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Posted 3 years ago

“The first item sent was faulty. Toy Street’s staff member I spoke to was extremely pleasant. She explained how I could return the item free of charge and said that they would send a replacement. This all went smoothly. The only reason I gave 4 stars and not 5 is that the item took many days longer to arrive in the first place than was promised, because apparently Toy Street had no stock. This was not made clear online. When I phoned about the delay I was told stock was expected and the item overnight. However, it was another 3 days before this happened.”

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Posted 3 years ago

“Purchase arrived quickly and was exactly what was ordered. Very happy!”

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Posted 3 years ago

“Great price for products and really fast delivery. Will defiantly be purchasing through toy street again :)”

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Posted 3 years ago

“Never received item & chased up!”

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Posted 3 years ago

“Item purchased as a gift. It arrived with a missing part. Toy story dealt with this and arranged for piece to be sent. Sadly it arrived at the billing address in Glasgow and not the shipping address in Surrey Faulty item them left me out of pocket and inconvenienced.”

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Posted 3 years ago

“Prompt service and great product. Website was easy to use and navigate.”

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Posted 3 years ago

“Website easy to use a attractive. Speed of delivery favourable”

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Posted 3 years ago

“Good Service, quick delivery and kept informed of the delivery details.”

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Posted 3 years ago

“I ordered 3 packets of I love koalas and they were fine but when I came to place a further order I was shocked to see the price had more than doubled - so I didn't bother.”

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Posted 3 years ago

“4 stars only because I did not receive the first shipment which unfortunately did not depend on the shop but on the couriers. Staff courteous and very quick to make the shipment again.”

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Posted 3 years ago

“Very reliable, fast delivery, products in good condition and accurate to description”

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Posted 3 years ago

“Good easy site, good selection of toys and good prices. Fair delivery prices too.”

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Posted 3 years ago

Toy Street is rated 4.7 based on 6,390 reviews