Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.70

4.7 Rating 6,390 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,390 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Toy Street 5 star review on 9th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Absolute joke of a company! Been over A week waiting for a delivery only to be told 4 of 5 items are out of stock! Website at the time of ordering didn’t show this! Been lied to by 4 different staff members on delivery dates. Avoid at all costs!! Stick to Smyths and Hamleys.”

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Posted 3 years ago

“It's a shop with things for sale to buy! And boy, do they do that.”

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Posted 3 years ago

“Amazing quality product. The Delivery was also super fast and it was well wrapped”

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Posted 3 years ago

“Great website. Lots of choice and very user friendly. Great prices too. Will be ordering again.”

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Posted 3 years ago

“Still waiting for item”

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Posted 3 years ago

“48 hour delivery Arrived after 2 weeks no reply’s to emails One item was the total wrong thing I ordered and one was OOS but was sending it within 3 days 5 days later still received nothing AND no reply to email AVOID THIS COMPANY They sent wrong items and no items Lost money on postage and waited in for days Waste of time”

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Posted 3 years ago

“Toys were perfect and the price was amazing. Only issue is the postcode was cut off on the label and my parcel was stuck on a warehouse conveyor belt for two weeks and arrived after my daughter’s birthday. I will buy from Again though.”

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Posted 3 years ago

“Good prices, excellent delivert service”

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Posted 3 years ago

“simple site just hope it works”

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Posted 3 years ago

“Excellent online shopping service. Very user friendly. I will be using thus again.”

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Posted 3 years ago

“I order baby shark but get momy shark instead, I can't do return as time to return past when I was o holiday.”

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Posted 3 years ago

Hello, Thank you for this review! I am sorry you have had this experience with us. Please contact us, we would be happy to still accept the return. Best wishes, Helena

Posted 3 years ago

“Very good thanks”

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Posted 3 years ago

“I ordered a board game from the outlet section. It arrived 2 days later with damage to the box as they said there would be but far better condition than I was expecting! Very happy with product, price and delivery”

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Posted 3 years ago

“The Steiff bear and monkey were birth presents for my awaited grand child who has now arrived My daughter was thrilled with them both the growler bear is to keep my late husband bought her the very first British collector bear for her first Christmas in 1989 so she was happy I had kept the tradition going for her new son The musical monkey will be hung on his cot in his jungle themed nursery”

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Posted 3 years ago

“Good prices and easy to use website”

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Posted 3 years ago

“All I can say is that Toy Street delivered what they promised on their website, on time, beautifully wrapped at a price better than the giant of these business. If you need a present, you need Toy Street !”

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Posted 3 years ago

“The next day delivery, cheapest price, prompt status notice of my order. Perfect shopping for my kids”

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Posted 3 years ago

“The shipping ND packaging was very good. The order was complete and everything as ordered. Thank you for an easy transaction.”

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Posted 3 years ago

“Site very accessible. Paying was very straightforward. Painless shopping experience from start to finish.”

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Posted 3 years ago

“Simple to use website and great prices - thanks!”

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Posted 3 years ago

Toy Street is rated 4.7 based on 6,390 reviews