Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.70

4.7 Rating 6,389 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,389 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Toy Street 5 star review on 9th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ordered what I wanted and delivered quickly”

Helpful Report

Posted 5 months ago

Thank you for the lovely review! We're delighted to hear how happy you are with us; we aim to be a one-stop-shop for all your hobby needs, and it certainly sounds like we're getting there! We can't wait to hear from you again soon :) Toy Street

Posted 5 months ago

“It would be great if the items sold came in a cardboard box, it would be safer, as my items came open and missing”

Helpful Report

Posted 5 months ago

Thank you for your feedback. We are always aiming to improve our services, and feedback like yours helps us to find areas where we can improve. I am very sorry to hear about the damages to your order. We aim to pack all orders safely and securely so as to avoid any potential damage during transit. Please do not hesitate to contact us by email or calling us, and a member of our customer service team will be happy to assist you to resolve this issue. We hope you'll give us another chance. Toy Street

Posted 5 months ago

“Recommended by a friend when looking for something for my granddaughter great choice and reasonable prices”

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Posted 5 months ago

Thank you for the lovely review! We’re thrilled to hear we could provide such a memorable gift for your granddaughter and we hope you’ll rely on us again in the future! We can’t wait to hear from you again soon :D Toy Street

Posted 5 months ago

“Fast and affordable shipping! Thank you!”

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Posted 5 months ago

Thank you for the lovely review! We're thrilled to hear how satisfied you are with the service we provide, and we hope you'll keep coming back for more in the future :) Toy Street

Posted 5 months ago

“ordered item was received during delivery time frame witholut any issues, item was delivered in great condition with care and unpacked definitely gonna purchase again”

Helpful Report

Posted 5 months ago

Thank you for the lovely review! We're so glad to hear how happy you are with us and the service we provide, and we look forward to you experiencing the same brilliant service in the future :) Toy Street

Posted 5 months ago

“Order arrived early and the item was well made”

Helpful Report

Posted 5 months ago

Thank you for the lovely review! We're delighted to hear how happy you are with us and the service we provide, and we look forward to your continued custom and support! Toy Street

Posted 5 months ago

“Just what I was looking for, excellent packaging and speedy delivery - many thanks!”

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Posted 6 months ago

Thank you for the lovely review! We're very happy to hear you were satisfied with our service, and we hope you'll be back for more soon! Toy Street

Posted 5 months ago

“Excellent service, kept me informed at all times on availability, delivery details, dates etc. I've used them 3 times already and all very good and would order from Toy Street again.”

Toy Street 5 star review on 15th May 2024

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Posted 6 months ago

Thank you for the lovely review! We're very happy to hear you were satisfied with our service, and we hope you enjoy the Keeleco Swans! Toy Street

Posted 5 months ago

“Great service, product and fast delivery”

Helpful Report

Posted 6 months ago

Thank you so much for your positive review! We're delighted to hear that you had a great experience. Providing quality products and exceptional service is our priority, and it's rewarding to know we've met your expectations. Your support means a lot to us. If there's anything more we can do for you or any way we can enhance your experience, please feel free to let us know. We look forward to serving you again soon. Toy Street

Posted 5 months ago

“Great value for money. Really good choice and cheaper than Amazon. Reasonable postage cost. Quick dispatch and delivery. I’d definitely use Toy Street again in the future.”

Helpful Report

Posted 6 months ago

Thank you for the positive review! We're so pleased to hear how happy you are with us and the service we provide, and we hope you'll keep relying on us for future orders as well! We look forward to hearing from you again soon! :) Toy Street

Posted 5 months ago

“Overall excellent service, competitive prices and very speedy dispatch and delivery. I’ll definitely be ordering again from Toy Street.”

Helpful Report

Posted 6 months ago

Thank you for the positive review! We're so pleased to hear how happy you are with us and the service we provide, and we look forward to hearing from you again soon! Toy Street

Posted 5 months ago

“Toy Street were great on price and delivery, brilliant selection of toys and easy to navigate the website.”

Helpful Report

Posted 6 months ago

Thank you for the lovely review! We're delighted to hear how happy you are with us and the service we provide, and we look forward to fulfilling your future orders! Toy Street

Posted 5 months ago

“Was a little hesitant as not heard of site and price was really cheap but all delivered fast and well packaged will be using again for sure”

Helpful Report

Posted 6 months ago

Thank you for the positive review! We're so happy to hear you trusted us and experienced our great service, and hope you'll rely on us again going forward :) Toy Street

Posted 5 months ago

“Easy to order and gift beautifully wrapped so can’t comment on contents but pleased with process so far”

Helpful Report

Posted 6 months ago

Thank you for the lovely review! We're so glad to hear how happy you are with us and the service we provide, and we hope you'll continue to rely on us to provide more of the same great service going forward :) Toy Street

Posted 6 months ago

“Toy Street had just wanted for my child's 6th birthday. It was considerably below the RRP, and under my usual go-to, Amazon. Prompt delivery. An excellent experience. Thank you.”

Helpful Report

Posted 6 months ago

Thank you for the lovely review! We’re thrilled to hear we could provide such a memorable gift and we hope you’ll rely on us again in the future! We can’t wait to hear from you again soon :D Toy Street

Posted 6 months ago

“Toy Street was one of the few online retailers to have the product we wanted and at a reasonable price too. The item was shipped not long after the order was placed and arrived in about a week even though it was an international shipment.”

Helpful Report

Posted 6 months ago

Thank you for the positive review! We're very pleased to hear you've been satisfied with our service, and hope you'll continue to rely on us for more of the same going forward! Toy Street

Posted 6 months ago

“Beautifully gift wrapped, speedy delivery and a competitive price”

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Posted 6 months ago

“Stock hard to find boos at great prices and fast shipping I will definitely be back love this store”

Helpful Report

Posted 6 months ago

Thank you for the positive review! We're so happy to hear how pleased you are with us, and hope you'll rely on us again going forward :) Toy Street

Posted 6 months ago

“Ordered a toy in November so it's ready for Christmas, but this has only just turned up and it's May. No communication from the company. If I were to send this back now I'm afraid I will not actually receive the refund”

Helpful Report

Posted 6 months ago

Thank you for your honest feedback. We are always aiming to improve our services, and feedback like yours helps us to find areas where we can do better. I am very sorry to hear about the delays you experienced with this order. Please get in contact with our customer services team if we can assist in any way. We hope you'll give us another chance. Toy Street

Posted 6 months ago

“Item as described, dispatched quickly and received on time!”

Helpful Report

Posted 6 months ago

Thank you for the positive review! We're so pleased to hear how happy you are with us and the service we provide, and we hope you'll keep relying on us for future orders as well :) We look forward to hearing from you again soon! Toy Street

Posted 6 months ago

Toy Street is rated 4.7 based on 6,389 reviews