Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.70

4.7 Rating 6,389 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,389 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Toy Street 5 star review on 9th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great product and fast shipping even from the UK. I was impressed. Will definitely purchase from them again.”

Helpful Report

Posted 5 months ago

Thank you for your feedback! We’re happy to hear that our reliable delivery service met your needs. Ensuring our customers receive their orders quickly is a priority for us. Enjoy! Toy Street

Posted 5 months ago

“Really pleased with the service and selection available! My little boy will be so pleased with his gifts, one of which I’ve never seen anywhere else!”

Helpful Report

Posted 5 months ago

Thank you for your kind words! We’re delighted that your order arrived quickly and helped provide a lovely gift! Your satisfaction is our top priority, and we’re glad we could deliver. We look forward to hearing from you soon! Toy Street

Posted 5 months ago

“quick delivery but unfortunately the bag had fallen apart in the post and fox arrived in a Royal Mail plastic bag. Not well packed. Also fox is a pale pink - I was expecting a more neutral colour but maybe my monitor”

Helpful Report

Posted 5 months ago

Thank you for you review and the feedback! It's always great to know areas in which we can improve so we can make your experience great from start to finish. I have passed this on to the relevant team to investigate further! We look forward to hearing from you soon for another order. Toy Street

Posted 5 months ago

“Best price I could find for the product, which includes the p&p. Very fast dispatch meant I received the item the following day (a Sunday)! Overall, a fantastic shopping experience and I'll be back for more!”

Helpful Report

Posted 5 months ago

We’re so glad to hear that your order arrived quickly! Thank you for your positive review. Your satisfaction is important to us, and we’re happy to have met your expectations. Toy Street

Posted 5 months ago

“Toys are much cheaper than elsewhere! Delivery was very quick. Excellent service*****, thank you.”

Helpful Report

Posted 5 months ago

“Really great and quick service. the toys were for a birthday present so this was appreciated. All very well packaged with cardboard, and arrived in good condition. Thanks!”

Helpful Report

Posted 5 months ago

Thank you for your review! We’re pleased to know that our fast delivery impressed you. We strive to provide efficient service to all our customers. Toy Street

Posted 5 months ago

“Speedy delivery. Excellent service.”

Helpful Report

Posted 5 months ago

“Very impressed with the speed of delivery especially as it was an international destination”

Helpful Report

Posted 5 months ago

“Super fast delivery service, and prices are really competitive. A great supplier.”

Helpful Report

Posted 5 months ago

“I’ve ordered from here a few times and each time has been excellent! They come perfectly packaged and the delivery is smooth. Never had any problems and I’ll definitely be using them in the future!”

Helpful Report

Posted 5 months ago

Thank you so much for your positive review! We are thrilled to hear that you had a great experience with our company. Your support means a lot to us. We look forward to hearing from you again! Toy Street

Posted 5 months ago

“Extremely competitive prices and fast delivery! Thank you so much! Your items are the best price I can find online. Brilliant customer service, too!”

Helpful Report

Posted 5 months ago

Thank you for the lovely review! We're delighted to hear how happy you are with us and the excellent customer service we provide; it's something we pride ourselves on! We hope you'll keep coming back to experience the same great service, and we can't wait to hear from you soon :D Toy Street

Posted 5 months ago

“I had a great experience shopping at Toy Street. Very prompt delivery and the beautiful wooden toy came well packaged. I would definitely shop here again.”

Helpful Report

Posted 5 months ago

We’re thrilled to hear that you received your order promptly! Our team works hard to ensure fast delivery, and it’s great to know that our efforts paid off. Thank you for your support! Toy Street

Posted 5 months ago

“Ordered from this company twice now for the Eugy models. Delivery been quick. Brilliant service”

Helpful Report

Posted 5 months ago

“I ordered 10 toys at £67.79 on May 21st for next day delivery. It is now June 1st and I have not received them. I have emailed 3 times and called several times (they never answer). I have requested a refund as the items were needed for a party and had to be sourced elsewhere but have received no response or refund. Avoid this company!”

Helpful Report

Posted 5 months ago

Thank you for your honest feedback. We are always aiming to improve our services, and feedback like yours helps us to find areas where we can do better. I am very sorry to hear about the troubles you experienced with this order. I can confirm that we currently cannot see any email correspondence from you - please get in touch via phone or email again and we would be more than happy to investigate this further for you! We hope you'll give us another chance. Toy Street

Posted 5 months ago

“I'm sorry to have to write this review but what ordered and what was received was totally wrong. I had ordered a White with blue stripes 2017 Ford mustang gt350 a d I received a blue one with white stripes. I had it gift wrapped so when they opened it I was so discouraged”

Helpful Report

Posted 5 months ago

Thank you for your review and my many apologies for this error with your order! We will be sure to open an investigation with our warehouse team to find out what happened. In the meantime, we would recommend getting in touch with our customer service team so we can find the best resolution for you! If possible, please provide an image of the product you received and we would be happy to take a look into this for you further. My many apologies again; we hope you give us another chance. Toy Street

Posted 5 months ago

“Excellent service and product .Will certainly use again.”

Helpful Report

Posted 5 months ago

Thank you for the positive review! We're very pleased to hear you've been satisfied with our service, and hope you'll continue to rely on us for more of the same going forward! Toy Street

Posted 5 months ago

“Excellent fast delivery and well priced items !”

Helpful Report

Posted 5 months ago

Thank you for the lovely review! We're thrilled to hear how satisfied you are with the service we provide, and we hope you'll keep coming back for more in the future :) Toy Street

Posted 5 months ago

“You had the game I was looking for it was hard to find thanks”

Helpful Report

Posted 5 months ago

Thank you for the lovely review! We're so glad to hear how happy you are with us and the service we provide and the products that we offer! We hope you'll continue to rely on us to provide more of the same great service going forward :) Toy Street

Posted 5 months ago

“Always great prices and selection of toys. Website a little tricky to navigate and delivery can be on the slow side.”

Helpful Report

Posted 5 months ago

Thank you for the positive review! We're so glad to hear how pleased you are with us and the service we provide, and we look forward to hearing from you again for many more future orders :) I have also raised this feedback with our web team to look into further :) Toy Street

Posted 5 months ago

“I placed an order months ago, and it has never arrived. I have complained several times, and they do absolutely nothing! The customer service is deplorable. I will never shop at this store again, and I will not recommend it to anyone.”

Helpful Report

Posted 5 months ago

Thank you for your honest feedback. We are always aiming to improve our services, and feedback like yours helps us to find areas where we can do better. I am very sorry to hear about the troubles you experienced with your order. Unfortunately, I am unable to see any emails within our system. Please get in contact with our customer services team either via email or phone and we will be happy to look into this further for you! We hope you'll give us another chance. Toy Street

Posted 5 months ago

Toy Street is rated 4.7 based on 6,389 reviews