Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.69

4.7 Rating 6,545 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,545 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

Write Your review

Tell us how Toy Street made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Toy Street 4 star review on 17th February 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Always great prices and selection of toys. Website a little tricky to navigate and delivery can be on the slow side.”

Helpful Report

Posted 10 months ago

Thank you for the positive review! We're so glad to hear how pleased you are with us and the service we provide, and we look forward to hearing from you again for many more future orders :) I have also raised this feedback with our web team to look into further :) Toy Street

Posted 9 months ago

“Easy to order and gift beautifully wrapped so can’t comment on contents but pleased with process so far”

Helpful Report

Posted 10 months ago

Thank you for the lovely review! We're so glad to hear how happy you are with us and the service we provide, and we hope you'll continue to rely on us to provide more of the same great service going forward :) Toy Street

Posted 10 months ago

“Arrived quickly and good quality and value fir money”

Helpful Report

Posted 11 months ago

Thank you for the positive review! We're very pleased to hear you've been satisfied with our service, and hope you'll continue to rely on us for more of the same going forward! Toy Street

Posted 10 months ago

“My order was incorrect but after speaking to a colleague over the phone was helped out to resolve the matter”

Helpful Report

Posted 11 months ago

Thank you for the lovely review! We're delighted to hear how happy you are with us and that customer service were able to assist you with any issues; it's something we pride ourselves on! We hope you'll keep coming back to experience the same great service, and we can't wait to hear from you soon :D

Posted 10 months ago

“The prices are good and was offered next day delivery,I chose not to use it as standard was free, but when the order confirmation came thru delivery was for almost a month in advance. I didn't realise this and only when checking I discovered that l had not been informed it was out of stock and there was a delay, and it would arrive too late for the birthday intended. It did arrive a couple of weeks later but l felt they should have have made sure l was aware of this on ordering. Otherwise all good - item finally received for a good price - just make sure sometimes customers know they will have a long wait”

Helpful Report

Posted 11 months ago

Thank you so much for your review! We're happy to hear that you had a good experience, and many apologies for the delay you experienced. Providing quality products and exceptional service is our priority. Your support means a lot to us. We continue to take on any and all feedback that allows us to improve our services, so if there's anything more we can do for you or any way we can enhance your experience, please feel free to let us know. We look forward to serving you again soon. Toy Street

Posted 10 months ago

“It was lovely experience, I've found what I was looking for, probably for a slightly better price for the item itself compared to other places, but delivery cost evenned it out. One star down for delivering one day later than was stated at the time of ordering. Luckily it wasn't an issue for that specific order. I'd come back I think :) thanks”

Helpful Report

Posted 11 months ago

Thank you for the lovely review! We're thrilled to hear how satisfied you are with the service we provide and many apologies for the delay in delivery with your order! We will investigate where we can improve for any and all future orders. We hope you'll keep coming back for more in the future :) Toy Street

Posted 10 months ago

“Found a really nice care bear toy on this website that I could not get in Australia! When I got the item it was so cute that I bought more of them as soon as the first package arrived! Always amazing to find other toys that I can't get in Australia especially care bears for my big collection!”

Helpful Report

Posted 11 months ago

Thank you for the lovely review! We're very happy to hear you were satisfied with our service, and we hope you enjoy Care Bear! Toy Street

Posted 10 months ago

“Very prompt delivery and cheapest prices I found”

Helpful Report

Posted 11 months ago

“Item arrived quickly and in good condition.”

Helpful Report

Posted 11 months ago

“Quick delivery and a really good price for the game I wanted .”

Helpful Report

Posted 11 months ago

“Order taken, despatch details given, speedy arrival. Maybe could’ve been packaged a little better but would definitely shop with them again, and recommend.”

Helpful Report

Posted 11 months ago

“Took a while to arrive (2-3 weeks) but received my items and at a decent price too.”

Helpful Report

Posted 1 year ago

“lovely puzzle, much cheaper than other providers. Took longer than 2-3 day's delivery but perhaps postal service was at fault.”

Helpful Report

Posted 1 year ago

“Quick delivery. Slightly mixed quality.”

Helpful Report

Posted 1 year ago

“Had the rare product I wanted at a competitive price. The game arrived well packaged and on time.”

Helpful Report

Posted 1 year ago

“They have great products and ship everywhere for a cheap price”

Helpful Report

Posted 1 year ago

“I was very impressed by the price and how quickly it got delivered, would definitely use again”

Helpful Report

Posted 1 year ago

“GHood quality & promptly delivered”

Helpful Report

Posted 1 year ago

“Website was easy to use and order arrived quickly”

Helpful Report

Posted 1 year ago

“Toy arrived in time for Christmas and looks just like the online picture.”

Helpful Report

Posted 1 year ago

Toy Street is rated 4.7 based on 6,545 reviews