Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.70

4.7 Rating 6,389 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,389 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Toy Street 5 star review on 9th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I ordered items on the 30th November expecting them to arrive promptly, to only receive the email to say that they are due to be delivered at the start of January! DO NOT USE THIS SELLER, IT IS BETTER TO PAY MORE FOR THE ITEM WITH ANOTHER PROVIDER. They do not answer the phone either”

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Posted 11 months ago

“Order still not received or marked as dispatched two weeks after ordering, with no communication about this. No reply from the phone number - waited on hold for almost half an hour then just cut off. No reply by email yet. Appalling customer service. I will never order from Toy Street again.”

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Posted 11 months ago

“Excellent service and delivery.”

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Posted 11 months ago

“Support by email has been quick to respond but the hotline is awful. Make sure you need to put your phone on charge. No answer for half an hour. Delivery is expected within 2 days but excuse like the item is put in another warehouse.”

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Posted 11 months ago

“22 days on and still no parcel! Support has been quick to respond but still no info on a tracker number or when my parcel will arrive. I have been told that my order is in another warehouse. This was over 2 weeks ago and still nothing. Wondering where this other warehouse is or if it actually exists.”

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Posted 11 months ago

“I couldn't believe that the package arrived from overseas so quickly. I would recommend ordering from Toy Street based on pricing and service.”

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Posted 11 months ago

“Good value and prompt delivery”

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Posted 11 months ago

“My son absolutely loved his play house from miraculous ♥️”

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Posted 11 months ago

“I have used Toy Street a few times now and found the entire service Excellent from start to finish. I will be using you again. Keep doing what you do.”

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Posted 11 months ago

“The CAT advent calendar was amazing. A very happy little boy this Christmas.”

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Posted 11 months ago

“Honestly thought it was a scam. (It wasn't in the end) Literally took almost a month for my item to arrive. Was supposed to take 3/5 days! They gave no update. Had to chase them loads to only get (its coming from a warehouse. Dates are only advised) Honestly so so so rude and takes a life time. Avoid if possible. Pay the extra 2 or 3 pound elsewhere so you actually get it in a decent time and not rude staff who couldn't give a toss if they miss your deadlines.”

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Posted 11 months ago

“My toys were packed with care and made it to me safe and sound. Thank you again. Looking forward to returning to your store!”

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Posted 11 months ago

“Everything ok.”

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Posted 11 months ago

“Great service. Competitive price, speedy delivery and item was well packaged. All good! Have used twice now and will be using Toy Street many more times I’m sure.”

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Posted 11 months ago

“Quality products at good prices and efficient dispatch & delivery.”

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Posted 11 months ago

“Very professional”

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Posted 11 months ago

“Bought an item from here, great value for money especially compared with other retailers selling the same item. First class service - will definitely use again”

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Posted 11 months ago

“Had to pay additional taxes & shipping charges on my order cause it was an international order in a big box , for what I spent totally not worth it !!”

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Posted 11 months ago

“Good quality and good price. My grandson was very pleased with the purchases.”

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Posted 11 months ago

“Very easy to order cheaper then Amazon, delivery straightforward.”

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Posted 11 months ago

Toy Street is rated 4.7 based on 6,389 reviews