Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.69

4.7 Rating 6,545 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,545 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Toy Street 4 star review on 17th February 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“straightforward and easy purchase/delivery. Good range of board games, would be nice if the website filters allowed me to find similar board games I was looking for, current ones were a bit odd.”

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Posted 1 year ago

“Order arrived very quickly! I feel it could have been packaged slightly better - one thin layer of cardboard meant that it was practically disintegrating from rainwater in the short time it took for the driver to bring it from his van to my flat. Luckily the game itself was cellophane wrapped so no damage! Thanks Toy Street!”

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Posted 1 year ago

“Haven’t had my item yet”

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Posted 1 year ago

“My products are of great quality and the customer service is excellent. I was having an issue with my order and they came up with a great solution very quickly and answered my many many questions (shoutout to Kieran).”

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Posted 1 year ago

“Good price, arrived promptly. As advertised.”

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Posted 1 year ago

“Good price as Tonies are quite expensive, delivery took a little longer than i expected but really pleased with what i bought and would use Toy Street again and have recommended to a friend”

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Posted 1 year ago

“Great service at good prices. Will be using it again!”

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Posted 1 year ago

“Was as described, and for a good price, however delivery was a little long - though would still use again”

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Posted 1 year ago

“Great experience with international shipping. Received product quickly and easily.”

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Posted 1 year ago

“The packaging could have been better but as in general, I am satisfied with the delivery”

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Posted 1 year ago

“Our Bluey bike arrived in good time. No problems with receiving the product. The quality was good and all parts present. I would shop here again. Also cheaper than most of their competitors.”

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Posted 1 year ago

“It was easy to order. It came quickly and I found what I’ve been looking for. The prices were a bit higher or I would have ordered more.”

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Posted 1 year ago

“Fast delivery and good service, thanks”

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Posted 2 years ago

“My parcel arrived today it took over three weeks to arrive but very happy with end result. Not Toy Streets fault apparently UK post to blame.”

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Posted 2 years ago

“Very good company will use again”

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Posted 2 years ago

“Product very good value for money”

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Posted 2 years ago

“Turned up when I expected and was what I expected”

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Posted 2 years ago

“Good, fast service”

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Posted 2 years ago

“Found the item I was looking for at a bargain price, ordering process was simple, and received a dispatch email with tracking information. My only criticism would be the packaging, the box was too large for the item and insufficient protection meant it could move around and potentially lead to damage. Thankfully this wasn't the case. Despite the packaging, I'd happily use Toy Street again, if the item was available at a good price.”

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Posted 2 years ago

Thank you for the lovely review! We're so glad to hear how happy you are with us and the service we provide, and we hope you'll continue to rely on us to provide more of the same great service going forward :) We take our customer feedback very seriously, and so your comments will be passed on to management to look into. Kieran Toy Street

Posted 2 years ago

“Ok but came with a part missing”

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Posted 2 years ago

Toy Street is rated 4.7 based on 6,545 reviews