Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.69

4.7 Rating 6,546 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,546 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Toy Street 4 star review on 17th February 2025

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Bought as a gift, it arrived within the time stated, but was very damaged. It wasn't packaged enough be I believe that it was damaged on transit, that or it was damaged when sent to me.”

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Posted 4 years ago

“Great quality toys at great prices , delivery took a very long time (over 4 weeks) . Customer services were reassuring but it took a while to get a response .”

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Posted 4 years ago

“Box arrived all bashed up and ripped,opened Christmas day one of parts damaged had to botch it together so my daughter wasn't disappointed as cried when told her it was broke ,have photos of damage to box and item”

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Posted 4 years ago

“Honestly can't complain too much but the shipping prices for a stuffed toy are kinda absurd. Rest of the website 10/10.”

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Posted 4 years ago

“First delivery was the wrong item and delivery was lengthy”

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Posted 4 years ago

“Thought that the site was quite good; however I was not impressed by the price of postage; I had to pay £5.99 or £6.99. Quite a price on top of the present, even more so when I thought I’d paid £5.99 and got billed £6.99.”

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Posted 4 years ago

“Easy to shop, good items available just waiting for my things to get here. Very excited !!”

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Posted 4 years ago

“Prices are great however stock availability is not. 7 pages of a specific brands toy, 5 of those pages are out of stock. Not great on the lead up to Christmas.”

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Posted 4 years ago

Thanks for the feedback! We've been extremely busy recently which is why our stock has been running low, however, keep an eye on our website because our procurement team are working hard to secure more stock.

Posted 4 years ago

“Prompt dispatch and delivery but toy packaging damaged due to poor delivery box”

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Posted 4 years ago

“God prompt service. Will definitely recommend them. Will use again.”

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Posted 4 years ago

“Fast delivery, great assistance”

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Posted 4 years ago

“This order took almost two weeks to arrive. The items are nice but if its going to take this long for an order to arrive i dont think i would order again.”

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Posted 4 years ago

“I came across Toy Street by chance so thought I would check it out . I was looking for 3 specific items and they had them all . Plus 1 item was a couple of pounds cheaper than anywhere else ,plus had an extra bit off with a code for buying 3 items . Lets hope they arrive safely and soon . I will be very happy.”

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Posted 4 years ago

“Toy was fine but delivery was massively delayed. Apparently the stock was over but the website didn't update.. but its fine”

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Posted 4 years ago

“I was a little disappointed with the time it took to despatch and therefore receive my order. Everything was great with the actual order once it arrived though and for a good price. I would use again, but not if I wanted something fairly quickly!”

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Posted 4 years ago

“My order was delayed about 2 weeks. I had to phone and track it. I was told one of the items was missing. Would have been better if I was made aware and ordered the missing item from alternative place. My son was a bit getting very impatient.Customer care service was excellent.After I phoned my parcel was dispatched immediately and I received it on the next day.”

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Posted 4 years ago

“Wasnt a super quick delivery and the item is quite cheaply made, the stickers were all bubbled and generally wasnt happy with the overall look of the toy considering it was new!”

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Posted 4 years ago

“Order process easy. Delivery very poor. Dispatched on 25.9.2020, in Peterborough same evening, arrived Preston 1132hrs Monday morning, no update after that and it's Tuesday 1615. You're being let down by your delivery service. I purposely didn't choose Amazon despite being a Prime customer.”

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Posted 4 years ago

“Nothing wrong with the experience overall and toys came in perfect condition. However I ordered 5 and 4/5 were the same character. I know that is the chance you take but I mean..... ”

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Posted 4 years ago

“Written 2 of these reviews in the past with the promise of a reward. No such reward ever came. This time the item advertised at grade B was nicely discounted but extremely damage. More so then I would have expected. Delivery was fast.”

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Posted 4 years ago

Toy Street is rated 4.7 based on 6,546 reviews