Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.69

4.7 Rating 6,453 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,453 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Toy Street 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The scooter was for my granddaughter, to say she loved would be an understatement. From my point if view Toy Street delivered when they said they would, and I was informed every step of the way. Great price and great communication leads me to believe Toy Store are definitely a great company.”

Helpful Report

Posted 1 month ago

Thank you for your wonderful review, Ian! We're overjoyed to hear that your granddaughter loved her new scooter—it truly makes our day to know our products bring so much joy. We're also glad that our communication and delivery met your expectations. Your kind words about our pricing and service mean a lot to us. We can't wait to welcome you back to Toy Street for more fun and great finds in the future!

Posted 1 month ago

“Excellent speedy delivery service of Christmas gift, thank you”

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Posted 1 month ago

“Excellent service, great updates and speedy delivery . Thanks.”

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Posted 1 month ago

“This is my second time ordering, unbeatable prices, excellent brands and most importantly a very happy customer. Thank you :) Highly recommended, will definitely be using again.”

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Posted 1 month ago

Thank you so much for your fantastic review, Andrea! We’re thrilled to hear that you enjoyed your experience with us for the second time and that our prices and brands are hitting the mark for you. Your happiness means the world to us! We truly appreciate your recommendation and can’t wait to welcome you back to Toy Street again!

Posted 1 month ago

“Toy street sent the wrong item and then only partially refunded me when I sent it back.Apparently it was the right item, even tho it was a completely different company make and picture than what was on the website.Good prices if you get what you actually ordered. Found the whole refund process long drawn out and still trying to fight for my money back”

Helpful Report

Posted 1 month ago

We're really sorry to hear about the mix-up with your order and the issues you faced during the refund process. It’s never our intention to send the wrong item or make refunds feel frustrating. Your feedback is invaluable to us, and we want to ensure that we improve our service. Please reach out to our customer support, as they are here to help resolve these concerns. Thank you for bringing this to our attention, and we hope to restore your trust in us moving forward.

Posted 1 month ago

“I have purchased fat brain teeter popper which looks refurbished rather than new. There are marks on the board and even some of the poppers have been glued. Based on their returns policy which I didn’t read before buying, I’m less inclined as more money will be deducted or they might prolong the return so I’m just going to keep the board but will not buy again from this website.”

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Posted 1 month ago

We're truly sorry to hear that your experience with the Fat Brain Teeter Popper was not what you expected. It's disappointing to receive an item that doesn't meet the standard of new. We appreciate your feedback regarding our returns policy, and we understand that it may deter you from making future purchases. Please know that we take these concerns seriously and are constantly working to improve our services. Thank you for sharing your thoughts, and we hope to have the chance to provide you with a better experience in the future.

Posted 1 month ago

“very Good!”

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Posted 2 months ago

“5* Amazingly quick delivery, fantastic price, quality and condition, packed really well, best online, highly recommended x”

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Posted 2 months ago

Thank you so much for your fantastic review! We're thrilled to hear that you were impressed with our quick delivery and that everything arrived in great condition. Packing items well is a priority for us, so it's wonderful to see it appreciated. Your high recommendation means a lot to us, and we look forward to serving you again in the future!

Posted 1 month ago

“Really pleased with the price and quality of the item I ordered Will definitely be back.”

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Posted 2 months ago

“My order arrived quickly and well packaged. The Peter Rabbit maracas are lovely. Well made and brightly painted”

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Posted 2 months ago

Thank you so much for your lovely review, Sarah! We're delighted to hear that your order arrived quickly and that you love the Peter Rabbit maracas. It's always great to know our products are well-made and bring joy. We appreciate your support and hope to see you back at Toy Street soon!

Posted 1 month ago

“Impressed with the quality. Prompt delivery, liked the ethos of the company.”

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Posted 2 months ago

“Great choice, simple ordering on website and very competetive pricing. The game arrived within a couple of days.... I definitely recommend Toy Street.”

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Posted 2 months ago

Thank you so much for your glowing review, Gillian! We're thrilled to hear that you found our ordering process simple and our pricing competitive. Fast delivery is one of our top priorities, and we’re glad we hit the mark for you. Your recommendation means a lot to us. We look forward to serving you again in the future!

Posted 1 month ago

“Product excellent”

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Posted 2 months ago

“Very competative prices and prompt delivery. All items as descibed will use again. Thankyou”

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Posted 2 months ago

Thank you for your fantastic review, Elizabeth! We’re so glad to hear that you found our prices competitive and that your items arrived promptly. It's wonderful to know that everything met your expectations. We appreciate your support and look forward to serving you again in the future!

Posted 1 month ago

“Efficient service. Good prices.”

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Posted 2 months ago

“Great toy, fast delivery, faultless”

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Posted 2 months ago

“The items were very competitively priced and my order arrived very quickly. The goods were exactly as described and I was very pleased with them.”

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Posted 2 months ago

Thank you so much for your wonderful review, Veronica! We're thrilled to hear that you found our prices competitive and that your order arrived quickly. It’s our priority to ensure that everything matches your expectations. We’re glad you’re pleased with your items, and we hope to see you back again soon!

Posted 1 month ago

“Lovely website with good choices, my parcel arrived before its due date and packaged well , perfect gifts for christmas”

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Posted 2 months ago

Thank you for your lovely review! We're so pleased to hear that you found our website to your liking and that your parcel arrived ahead of schedule. It’s wonderful to know that you found perfect gifts for Christmas! We appreciate your support and hope to have the pleasure of serving you again soon!

Posted 1 month ago

“Perfect items to replace (and have a spare for) a lost beloved soft toy. Paid extra for special delivery and parcel delivered when expected.”

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Posted 2 months ago

Thank you for your lovely review! We're so pleased to hear that our items helped replace a lost beloved soft toy, and that you appreciated the speed of our special delivery service. It’s always our aim to ensure that you have a positive experience shopping with us. We hope your new toy brings joy and comfort! Looking forward to seeing you again!

Posted 1 month ago

“Excellent service from finding what I wanted to the item being delivered Tracking updated along the way I would highly recommend toy street”

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Posted 2 months ago

Thank you so much for your fantastic review, Letitia! We're thrilled to hear that you had such a positive experience with our service from start to finish. Keeping our customers updated is a priority for us, and it’s wonderful to know you appreciated the tracking. We truly value your recommendation and look forward to serving you again in the future!

Posted 1 month ago

Toy Street is rated 4.7 based on 6,453 reviews