Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.69

4.7 Rating 6,574 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,574 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Toy Street 5 star review on 14th April 2025

Jillian W

Juan J

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Wow what can I say but excellent service and great value”

Helpful Report

Posted 1 month ago

Thank you so much for your kind words, Trevor! We’re delighted to hear that you experienced excellent service and great value during your visit. Your support means a lot to us, and we look forward to serving you again soon at Toy Street!

Posted 1 month ago

“The prices are good and the items were delivered on time and in good packaging”

Helpful Report

Posted 1 month ago

Thank you for the kind words! We're delighted to hear that you found our prices good and appreciated the timely delivery with great packaging. Your satisfaction is important to us, and we look forward to serving you again at Toy Street!

Posted 1 month ago

“Tolle Artikel, schneller Versand nach Deutschland und transparente Versand- und Zollgebühren. Immer wieder gerne!”

Helpful Report

Posted 1 month ago

Vielen Dank für die großartige Bewertung, Melanie! Es freut uns sehr zu hören, dass Sie mit unseren Artikeln, dem schnellen Versand nach Deutschland und den transparenten Gebühren zufrieden sind. Ihr positives Feedback motiviert uns, weiterhin unser Bestes zu geben. Wir freuen uns darauf, Sie bald wieder bei Toy Street begrüßen zu dürfen!

Posted 1 month ago

“I was looking for a specific set of toys and found them on Toy Street for less than I could find elsewhere. The shipping costs were low and the shipping time was faster than expected. Overall, a great buying experience. Highly recommend.”

Helpful Report

Posted 1 month ago

Thank you for the amazing review, Michelle! We're thrilled that you found the toys you were looking for at such a great price. It's wonderful to hear that our shipping met your expectations too! We truly appreciate your recommendation and can’t wait to serve you again at Toy Street!

Posted 1 month ago

“Good service jewellery box received in good time”

Helpful Report

Posted 1 month ago

Thank you for the lovely review, Bridget! We’re delighted to hear that your jewellery box arrived promptly and met your expectations. Your satisfaction is our priority, and we look forward to serving you again at Toy Street!

Posted 1 month ago

“Ordered a Lego set on March 4th, and it arrived just two days later. The total price, including delivery, was £5 cheaper than Amazon. Great service—I’ll definitely use Toy Street again.”

Helpful Report

Posted 1 month ago

Thank you for the amazing review, John! We're delighted to hear that your Lego set arrived so quickly and at a better price. Your support means everything to us, and we look forward to serving you again at Toy Street soon!

Posted 1 month ago

“Great prices, range of products and quick delivery! Thank you”

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Posted 1 month ago

Thank you for the amazing review, Louise! We're delighted that you found our prices great and enjoyed the range of products along with the quick delivery. Your support truly makes our day! We can’t wait to have you shop with us again at Toy Street!

Posted 1 month ago

“Great choice of products. Order arrived very quickly and toys were excellent”

Helpful Report

Posted 1 month ago

Thank you for the amazing review, Lisa! We're delighted to hear that you loved our product selection and that your order arrived quickly. We truly appreciate your kind words and look forward to serving you again soon at Toy Street!

Posted 1 month ago

“Wide range of cuddly animals at very competitive prices and fast, efficient delivery.”

Helpful Report

Posted 1 month ago

Thank you for the amazing review, Julie! We're delighted to hear that you enjoyed our wide range of cuddly animals at competitive prices. Fast and efficient delivery is always our goal, and your kind words inspire us to keep up the great work. We look forward to having you shop with us again at Toy Street!

Posted 1 month ago

“Kudos for fast delivery/dispatch! I received an item that I did not order because they had an error with the listing and do not stock the item I ordered despite it being an option to purchase. I have no use for the item I received and will gift it to someone. The situation was not resolved to my satisfaction 🍅🍅🍅”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We're glad to hear that you received your order quickly, but we're genuinely sorry for the mix-up with the item you received. It’s disappointing to hear that your experience wasn’t up to standard. We take these matters seriously, and your concerns will be relayed to our team to ensure better accuracy in listings moving forward. If there's anything else we can do to assist you, please let us know. Your satisfaction is important to us, and we appreciate your understanding.

Posted 1 month ago

“Great service and products”

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Posted 1 month ago

“Very happy with your service”

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Posted 2 months ago

“I'm blown away! Great deals on ponies I couldn't find in my own country, I was a bit sceptical of their claim of 7 day postage, but it got from the UK to NZ in exactly seven days; blown away! I'd been a bit nervous to order, but absolutely worth it. Thank you, Toy Street, I WILL be back for more ☺️”

Helpful Report

Posted 2 months ago

Thank you so much for your amazing review, Stars of Toy Street! We're over the moon to hear that you found great deals on ponies that you couldn't find anywhere else. It's fantastic to know our 7-day postage promise worked perfectly for you—what a journey from the UK to NZ! We understand how nerve-wracking it can be to order from abroad, so we're thrilled that everything turned out well. Your support means the world to us, and we can't wait to welcome you back for more exciting finds in the future! 😊

Posted 2 months ago

“Fast delivery, good prices and selection”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic review, Paula! We're thrilled to hear that you had a great experience with our fast delivery, good prices, and wide selection. It's our goal to make shopping at Toy Street a breeze! We truly appreciate your support and look forward to serving you again soon!

Posted 2 months ago

“Toy Street are fine but the item we purchased for our 8 year old grandson was a challenge - he would not have successfully pressed out the pieces for the 'Flying Scotsman' 3D model and certainly would not have worked out how to correctly assemble the 164 pieces, the age "8+" is not a good guide. He loves trains and buliding all sorts of kits but his mum and 2 grandparents took 3 hours to go through the instructions and assemble the pieces to a successful 3D model - picture attached”

Toy Street 4 star review on 17th February 2025

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Posted 2 months ago

“I was nervous ordering this puzzle overseas, but it shipped immediately and arrived on time exactly as estimated. Would definitely shop from here again.”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic review, Janice! We're thrilled to hear that your order arrived promptly and met your expectations. It’s great to know that you felt confident shopping with us internationally. We truly appreciate your support and look forward to helping you find more delightful puzzles and toys in the future!

Posted 2 months ago

“Ordered a bath puzzle from here for my daughter. It was picked, packed and on its way quickly and arrived by Royal Mail promptly. Was packaged well and was, as described on the website. I will definitely use this page again for toys in the future”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic review, Iain! We're thrilled to hear that the bath puzzle arrived quickly and was packaged well. It's great to know that it met your expectations as described on our website. We truly appreciate your support and can’t wait to help you find more amazing toys for your daughter in the future!

Posted 2 months ago

“My order arrived so quick, awesome. Definitely use toy street again”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic review, Luke! We're thrilled to hear your order arrived quickly and that you had a great experience shopping with us. Your support means the world to us, and we can’t wait to see you back at Toy Street for more fun in the future!

Posted 2 months ago

“I know that ordering internationally takes a while and the delivery delay is no fault of anyone’s! The communication with the help experts was wonderful and it’s a treat to buy from Toy Street!”

Helpful Report

Posted 2 months ago

“Arrived on time. Easy website to shop with. Could be more Eugy choice. Will buy off here again. Good service. Happy Customer here. Thanks.”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic review, Tracy! We're thrilled to hear that your order arrived on time and that you found our website easy to navigate. We appreciate your feedback about wanting more Eugy choices, and we’ll definitely take that into consideration as we expand our selection. Your satisfaction means the world to us, and we can’t wait to welcome you back to Toy Street for your next shopping experience! Thanks again!

Posted 2 months ago

Toy Street is rated 4.7 based on 6,574 reviews