Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.70

4.7 Rating 6,389 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,389 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Toy Street 5 star review on 9th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent service, parcel delivered promptly and packed well. Would definitely shop with Toy Street again”

Helpful Report

Posted 2 years ago

Thank you for the lovely review! We're delighted to hear how happy you are with our service, and we hope you can continue to rely on us for future orders :) Kieran Toy Street

Posted 2 years ago

“Very good price and quality. Nice toy! I loved It!!!!”

Helpful Report

Posted 2 years ago

Thank you for the lovely review! We're very glad to hear how happy you are with our service, and we look forward to providing the same great service to you moving forward. :) Kieran Toy Street

Posted 2 years ago

“Very pleased with the item I ordered. Only issue was I didnt receive any confirmation of dispatch. However after waiting some time I contacted them to enquire. They promptly replied with a very polite response and boosted my order to quick shipping.”

Helpful Report

Posted 2 years ago

Thank you for the lovely review! We're very happy to hear you're satisfied with our service, and we hope to hear from you again soon :) Kieran Toy Street

Posted 2 years ago

“My baby girl lost her favourite bunny, it is never out of her hands, her twin brother has the Peter rabbit one and he's the same, so we had to buy her a new one, the price was really reasonable and it arrived as expected. I now have a very happy little girl, Will definitely be ordering from you again.”

Helpful Report

Posted 2 years ago

Thank you for the lovely review! We're delighted to have helped you resolve this catastrophe! We certainly know how bad it can be when a favourite toy suddenly disappears! We're very glad to hear you now have a happy little girl, and we look forward to your future orders with us :) Kieran Toy Street

Posted 2 years ago

“Product fine but delivery took nearly one week as opposed to the expected 48 hour”

Helpful Report

Posted 2 years ago

Thank you for the review. We're very sorry to hear about the delay in getting your order to you; we certainly aim to have all orders dispatched within 48 hours, and I apologise that we were unable to do so on this occasion. Your concern has been passed on to the relevant teams, who will work to prevent this issue in the future. If you ever have any queries/concerns regarding your order, please do not hesitate to reach out to our friendly customer service team, who are always happy to lend a hand. Kieran Toy Street

Posted 2 years ago

“Great toy! Perfect quality”

Helpful Report

Posted 2 years ago

Thank you for the lovely review! We're thrilled you're so happy with your order! We pride ourselves on our excellent service, and the quality of the products we deliver, and we hope you continue to rely on us to provide both for you going forward. Kieran Toy Street

Posted 2 years ago

“Toystreet had the Swingball at a great price and was easy to do online. The transaction went well. I would certainly look at buying from them again.”

Helpful Report

Posted 2 years ago

Thank you for the lovely review! We're delighted to hear you're so happy with your order, and we look forward to hearing from you again soon! :) Kieran Toy Street

Posted 2 years ago

“Very good service got delivered on time. 4/5”

Helpful Report

Posted 2 years ago

Thank you for the lovely review! We're very glad to hear you're pleased with the service we provide, and we look forward to helping you with future orders as well :) Kieran Toy Street

Posted 2 years ago

“Fast and efficient delivery. Item was as described. Very happy grandson. 😊”

Helpful Report

Posted 2 years ago

Thank you for the lovely review! We're delighted to hear we could help make your grandson happy! We hope you continue to rely on us for many more memorable gifts going forward. Kieran Toy Street

Posted 2 years ago

“Great prices and service.”

Helpful Report

Posted 2 years ago

Thank you for the lovely review! We're very happy to hear how pleased you are with our services, and we hope you continue to rely on us to provide the same great service going forward. Kieran Toy Street

Posted 2 years ago

“Great service fast and safe delivery 👍”

Helpful Report

Posted 2 years ago

Thank you for the lovely review! We're very happy to hear how pleased you are with our service, and we look forward to hearing from you again soon :) Kieran Toy Street

Posted 2 years ago

“Different item/ colour variant arrived to what has been ordered or to what has shown at the photo on the website, as a results of that I've had crying little daughter at the airport, it was a present to give at the airport arrival. Can't be bothered to return. Will not use again or recommend to others.”

Helpful Report

Posted 2 years ago

Thank you for your honest review. We are always aiming to improve our services, and reviews like yours help us to find where we can do better. I'm very sorry to hear you were disappointed with your order. Please note that the listing of several items on our website does state that these items are assorted, and so designs and colours may vary from the image provided. This has been passed on to our web team who will work to make this clearer so that this issue can be prevented in the future. We hope you give us another chance, and if you ever have any queries/concerns, please do not hesitate to reach out to our friendly customer service team who are always happy to lend a hand. Kieran Toy Street

Posted 2 years ago

“bought this for the 4 grand kids and they love it, very robust and good quality”

Helpful Report

Posted 2 years ago

“Great service and good quality”

Helpful Report

Posted 2 years ago

Thank you for the lovely review! We're very glad to hear how happy you are with our service, and we look forward to hearing from you again soon. Kieran Toy Street

Posted 2 years ago

“The items on Toy Street were the cheapest I could find bearing all other retailers I looked at. The delivery was good and traceable. I would definitely recommend checking here if you are after something specific as it is usually cheaper than elsewhere.”

Helpful Report

Posted 2 years ago

Thank you for the lovely review! We're delighted to hear you're so pleased with our services! We pride ourselves on the quality of the great range of products we offer, and the customer service we provide, and we look forward to continuing both for you going forward. Kieran Toy Street

Posted 2 years ago

“Toy Street - perfect service”

Helpful Report

Posted 2 years ago

Thank you for the lovely review! We're thrilled to hear you're pleased with our service, and we look forward to providing the same perfect service for you on future orders as well! Kieran Toy Street

Posted 2 years ago

“I bought one each for my 2 & 3 yr old so no arguments over who gets to play. It's well made and very solid, not easily broken. Very pleased all round.”

Helpful Report

Posted 2 years ago

Thank you for the lovely review! We're thrilled to hear how please you are with your order, and we hope you can continue to rely on us to prevent those arguments going forward! :) Kieran Toy Street

Posted 2 years ago

“Fast international delivery, product comes in excellent condition!”

Helpful Report

Posted 2 years ago

Thank you for the lovely review! We're delighted to hear you're so happy with our service, and we hope you continue to rely on us for future orders as well :) Kieran Toy Street

Posted 2 years ago

“Very good service and postage, no forewarning that there would be a customs charge despite the item under €20, which cost as much as the toy itself.”

Helpful Report

Posted 2 years ago

Thank you for the review! We have passed your concern on to our web team, who will work to make it clearer when customs charges will be applied. We are very sorry about the inconvenience. Kieran Toy Street

Posted 2 years ago

“Fast response to questions about the boxset, delivered fast and well packaged, very good prices.”

Helpful Report

Posted 2 years ago

Thank you for the lovely review! We're very happy to hear you're pleased with our service, and we hope to hear from you again soon! :) Kieran Toy Street

Posted 2 years ago

Toy Street is rated 4.7 based on 6,389 reviews