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Toy Street Reviews

4.7 Rating 6,503 Reviews
93 %
of reviewers recommend Toy Street
4.7
Based on 6,503 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Toy Street Reviews

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Great prices, excellent delivery times. Would highly recommend!
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Posted 1 year ago
Excellent service- ordered a teddy bear online and it arrived in time and is good quality
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Posted 1 year ago
I was so thrilled with how quick my daughters toy took to arrive. It was her present from Santa and as she is 10 it will probably be the last Christmas that she believes. She loves her Highland Cow Squishmallow. It was sold out so many places and your company had it in stock. A very satisfied customer.
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Posted 1 year ago
I bought a lovley cuddly toy from here just before christmas.it came so quick with no hassle..would definatley buy from here again 😃
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Posted 1 year ago
Good item, fast shipping.
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Posted 1 year ago
Excellent service and delivery. Items I ordered were for Christmas stocking fillers. They were of fantastic quality and arrived very quickly.
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Posted 1 year ago
Great toys, super value and quick delivery. Highly recommended
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Posted 1 year ago
Product was as advertised and arrived well packed. My daughter already loves reading with the new leap pad book. Thank you!
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Posted 1 year ago
I placed an order on 9th November and started chasing it a week later. I eventually received all but one of the toys over a month later after emailing weekly. The final toy has still not been received (28th December) and I have now asked for a refund. Although the customer service team responded to my emails in a timely manner it was me that had to keep chasing the order. If I hadn’t asked them to send me the items they did have I wonder if I would have still been waiting for all the toys!
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Posted 1 year ago
Item i recieved and payed next day delivery for is NOT the item i ordered
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Posted 1 year ago
Absolutely ridiculous ordered a item for my child on the 2nd of December for Christmas on the 20th of December the company said via email they can’t guarantee it will arrive for Christmas absolutely disgusting will never ever buy one item from here ever again or recommend anyone to buy anything from here
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Posted 1 year ago
Really competitive prices for the board games I was searching for and super speedy delivery. I did contact customer services as I hadn’t received an order confirmation; they responded and confirmed items had been dispatched the same day. Great service.
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Posted 1 year ago
Toy Street delivered very quickly. The item was a good price. I was very pleased.
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Posted 1 year ago
ORDERED 4/12/2023 AND ITS NOW 18/12/2023 AND THEY HAVENT GIVE ME ANY UPDATE- RESPONDED TO ANY TIME OF CONTACT I HAVE TRIED TO MAKE VIA EMAIL, SOCIAL MEDIA ECT. NOW FIGHTING THEM WITH BANK TO GET MY MONEY BACK - AND FINDING A NEW GIFT FOR CHRISTMAS FOR MY DAUGHTER.
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Posted 1 year ago
Placed my order on November 14th still waiting for delivery. Thought I was in good time for Christmas but apparently not!
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Posted 1 year ago
Ordered three presents on 10th,. They were all in stock and tracked Yodel (48) delivery takes 3 2weeks. Why, I mean I know its Christmas, but 3 weeks. Nothing to say they have even been posted yet. Can not afford to replace them. The shop is only open 10-3 pm daily so hoping to get some updates next week. Order #352996642
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Posted 1 year ago
I have not received my package with no updates of wats going on it’s a Xmas gift and it’s not here at all I want a refund not satisfied at all
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Posted 1 year ago
I ordered something a long time ago that was in stock when I ordered it.. within a day of my order they put it on back order. Told me it would take some time which I was fine with. A year and a half later still waiting.. email them now and get crickets.. not impressed at all.
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Posted 1 year ago
Absolutely delighted. Toy Street is so refreshing, the choice really seems to have some thought behind it. Rather than just towering shelves of identikit brands that main competitors offer, there is genuine choice. What I especially love is those unique meaningful toys aren't just shoved at the back, they are everywhere! I had never come across Magic Market, for example, popular in France apparently. I'm a bit green, I knew I didn't want to experience the big toy superstore, and honestly never heard of Toy Street. Actually googled it to see if it was legit! Took a punt, and there you have it, bought most of Christmas. Delivered prompt in good environmentally friendly packaging, very neat, perfect condition. Happy with choice, happy with website user experience, happy with checkout, happy with delivery, happy with price!
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Posted 1 year ago
DO NOT order from this website if you want a decent delivery service. I am still waiting for my order 16 working days later when their website states the average is 2-3 working days. Shocking customer service too, avoid!
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Posted 1 year ago
Toy Street is rated 4.7 based on 6,503 reviews