Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.69

4.7 Rating 6,502 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,502 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Toy Street 4 star review on 17th February 2025

Anonymous // 01/01/2019

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English

“Quick delivery, great toy prices!”

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Posted 10 months ago

“Good price, fast delivery”

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Posted 10 months ago

“Purchased an item for my niece from the Toy Street website. Really easy website to navigate and easy checkout. Great savings and item arrived in perfect condition. Very pleased and would definitely use again.”

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Posted 10 months ago

“Value for money. Quick delivery cannot fault this company.”

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Posted 10 months ago

“Exactly whst I was looking for at a reasonable price. Thank you for the offer as it helps add to a diarama with more figurines, plus celebrates 50 years of creative play. Keith Cribbs”

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Posted 10 months ago

“The item came pretty quick for being an international package. They had the best price which is especially astonishing since it was international.”

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Posted 10 months ago

“Good price..delivered on date promised.”

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Posted 10 months ago

“Lovely soft toys. Grandchildren love them. Fantastic service thank you”

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Posted 10 months ago

“Very good. Easy to navigate website and what I ordered arrived in the timescale described at the time of ordering.”

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Posted 10 months ago

“Stated on website when ordering 48 hours for delivery, then turns out its over 2weeks for delivery once purchased. Get an email to say its been delayed as they are selling stock they dont even have! Emailed asking to cancel order and haven't had a response, still no item weeks after ordering and now waiting on a clearpay dispute which they are still not responding to them either. Avoid!!!”

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Posted 10 months ago

Thank you for your honest feedback. We are always aiming to improve our services, and feedback like yours helps us to find areas where we can do better. I am very sorry to hear about the troubles you experienced with this order. Please get in contact with our customer services team either via phone or email and we will have a look into this for you! We hope you'll give us another chance. Toy Street

Posted 10 months ago

“Good quality products at a great price. Delivery went smoothly”

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Posted 10 months ago

“Deliverer was when they said it would be brilliant service”

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Posted 10 months ago

“Delivered safely”

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Posted 10 months ago

“Easy and understandable website, fast delivery and well packed”

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Posted 10 months ago

“Great service arrived promptly and good value grangson will be delighted with his gifts”

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Posted 10 months ago

“I made an order about 4 months ago. I understand that some items I purchased were on back order, but 4 months and still no word from the company at all. I'm starting to suspect I was a victim of a scam. Just be wary that the "usual" 2 month back order fulfillment can very easily snowball into 4, and maybe even a lifetime. Order with caution.”

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Posted 10 months ago

Thank you for your honest feedback. We are always aiming to improve our services, and feedback like yours helps us to find areas where we can do better. I am very sorry to hear about the delays you experienced with your order. The 2 month backorder fulfilment is the estimated time that we expect, and can unfortunately be longer should we experience delays. Please get in contact with our customer services team and we'd be happy to discuss any remaining issues further with you. We hope you'll give us another chance. Toy Street

Posted 10 months ago

“Took a while to arrive (2-3 weeks) but received my items and at a decent price too.”

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Posted 10 months ago

“Excellent price. Really good value for money. Prompt dispatch and delivery.”

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Posted 10 months ago

“Great product, shipped and delivered quickly, easy to use website. 10/10. I will be buying the rest of the game series from this company.”

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Posted 10 months ago

“They had the bicycle I have been looking for for my grandson”

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Posted 10 months ago

Toy Street is rated 4.7 based on 6,502 reviews