Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.70

4.7 Rating 6,389 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,389 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Toy Street 5 star review on 9th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Product was lovely and good value. Unfortunately problems with delivery as only my name and postcode had been put on the package! I’m not sure how this wasn’t noticed when the label was printed and put on the package but I’m therefore unsure if I would order again. It meant package was delayed and I had to liaise with the delivery company to collect it.”

Helpful Report

Posted 2 years ago

Thank you for the honest review. We are always aiming to improve our services and reviews like yours help us to find areas where we can do better. I'm very sorry to hear about the difficulties you experienced in getting your order. Your concerns have been passed on to our warehouse team who will work hard to prevent issues like this from being repeated in the future. We hope you give us another chance, and if you have any queries/concerns, please do not hesitate to contact our friendly customer service team, who are always happy to lend a hand. Kieran Toy Street

Posted 2 years ago

“Really happy with my purchase! Highly recommended!”

Helpful Report

Posted 2 years ago

Thank you for the lovely review! We're delighted to hear you're pleased with our service, and we look forward to hearing from you again soon :) Kieran Toy Street

Posted 2 years ago

“Postage was a little slow however item was as described. No issues 🙂”

Helpful Report

Posted 2 years ago

Thank you for the lovely review! We're very glad to hear how happy you are with our service, and we hope you continue to rely on us going forward. Kieran Toy Street

Posted 2 years ago

“Ordered a Sylvanian hedgehog hideaway for my granddaughter. Delivery excellent. No issues all good. Thank you”

Helpful Report

Posted 2 years ago

Thank you for the lovely review! We're very happy to hear you're pleased with your order, and we look forward to helping you find many more memorable gifts in the future. Kieran Toy Street

Posted 2 years ago

“Great selection of toys, great discount price and great service/delivery :)”

Helpful Report

Posted 2 years ago

Thank you for the lovely review! We're delighted to hear how pleased you are with our service, an we hope you continue to rely on us for future orders as well :) Kieran Toy Street

Posted 2 years ago

“Fast delivery! Well packed without any damage of the original box, and most important…..good price!”

Helpful Report

Posted 2 years ago

Thank you for the lovely review! We're thrilled to hear how pleased you are with your order and the services we provide, and we look forward to helping you with future orders as well! Kieran Toy Street

Posted 2 years ago

“The toy arrived so quickly and was adorable - great quality and the tag with facts was very cute ;)”

Helpful Report

Posted 2 years ago

Thank you for the lovely review! We're very glad to hear how happy you are with your order! We look forward to hearing from you again soon :) Kieran Toy Street

Posted 2 years ago

“Ordered a few Disney princess dolls for my daughters birthday, and I can’t fault them or this company at all. Excellent service, delivery was super fast and the prices were cheaper than anywhere else. Can’t wait to see my daughters face when she opens them on Tuesday!”

Helpful Report

Posted 2 years ago

Thank you for the lovely review! We're delighted to hear how pleased you are with our services! We hope your daughter enjoys her presents! :) Kieran Toy Street

Posted 2 years ago

“I never pressed 5 stars...rather tacky items”

Helpful Report

Posted 2 years ago

Thank you for your honest review. We are always aiming to improve our services and reviews like yours help us to find where we can do better. I'm very sorry to hear you are disappointed with the products we offer. We are always expanding our range, so we hope we can eventually stock something to your liking. We hope you give us another chance. Kieran Toy Street

Posted 2 years ago

“My first two purchases were sent out on time but the third order was processed longer than I had expected. I then decided to cancel it and they responded quick and canceled the order for me.”

Helpful Report

Posted 2 years ago

Thank you for the lovely review! We're very sorry to hear you decided to cancel your order, but we're very happy to hear you're pleased with the service you received from us, and we hope you can continue to rely on us for future orders :) Kieran Toy Street

Posted 2 years ago

“Excellent value and delivery”

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Posted 2 years ago

“Excellent service good prices big choice”

Helpful Report

Posted 2 years ago

“Big fans of wooden toys in this house, which means I always go straight to Toy Street for what we need! Even though we are here in Ireland, price point, customer care and fast delivery is fantastic within this company! Looking forward to returning to Toy Street for many years to come!”

Helpful Report

Posted 2 years ago

“Ordered the Symbiote Spiderman, which wasn't available on many websites. Toy Street had the best price out of them all, delivered before time, not just on time! Impressed! Definitely shopping from Toy Street more often!”

Helpful Report

Posted 2 years ago

“I bought 2 paw patrol torches for my Grandsons, they love them. Nice and compact, kept them quiet for hours”

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Posted 2 years ago

“The item is exactly as described. It soft and of good size. I have yet to gift the item but I know it will be very appreciated and the recipient extremely happy. Parcelled in a discrete packaging and delivery was within a reasonable time frame. Very happy with my purchase!”

Helpful Report

Posted 2 years ago

“Extremely disappointed, I didn't receive the item that I ordered, I will be very reluctant to place another order”

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Posted 2 years ago

“Bought the Teeter Popper for my 3yr old granddaughter. She and her 6yr old sister love it. Took a little while to gain confidence to balance on it but both are happy standing on it and rocking around after one day.”

Helpful Report

Posted 2 years ago

“What a cute little unisex doll , my nephew loves it”

Helpful Report

Posted 2 years ago

“Delivery was very slow (over 2 weeks) and and I had to email to chase up.. When the item eventually arrived, it was bunged into an oversize box with no additional packaging meaning it was free to rattle about and, potentially, break. Not impressed and won’t be ordering again”

Helpful Report

Posted 2 years ago

Toy Street is rated 4.7 based on 6,389 reviews