Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.70

4.7 Rating 6,390 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,390 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

Write Your review

Tell us how Toy Street made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Toy Street 5 star review on 9th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Item arrived quickly and was exactly as shown as in picture , excellent service thank you”

Helpful Report

Posted 1 month ago

Thank you for your wonderful review! We’re glad to hear that you had a positive experience. We look forward to continuing to provide you with great products and service.

Posted 1 month ago

“Efficient service”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review! We’re glad to hear that you had a positive experience. We look forward to continuing to provide you with great products and service.

Posted 1 month ago

“Great seller! Super fast shipping”

Helpful Report

Posted 2 months ago

Thank you for your review! We're thrilled to hear that your order arrived quickly. Providing fast and reliable delivery is one of our top priorities. We hope you enjoy and come back for more in the future!

Posted 1 month ago

“Excellent service, cheapest price and fast delivery, would certainly use again”

Helpful Report

Posted 2 months ago

Thank you so much for your kind review! We’re delighted to hear that you are happy with our services. Your support means the world to us! We look forward to hearing from you again for future orders :)

Posted 2 months ago

“Great selection of toys and excellent service. Very impressive. Makedo has been enthusiastically played with by 4 , 6 and 9 yr old grandchildren. They've collaborated, cooperated and argued over their creations without adult input.”

Helpful Report

Posted 2 months ago

Thank you so much for your positive review! We are thrilled to hear that you had a great experience with our company. Your support means a lot to us. We can't wait to fulfil your order with the same great service in the future!

Posted 2 months ago

“I ordered from Australia they arrived quick and thexproducts were exactly as ordered and displayed.”

Helpful Report

Posted 2 months ago

“Delivery of my order and quality was exceptional”

Helpful Report

Posted 2 months ago

We appreciate you lending the time to leave such a lovely review! It’s great to know that your order reached you swiftly. We’re committed to ensuring our customers receive their orders as quickly as possible. Thank you for choosing us!

Posted 2 months ago

“Speedy delivery and great value.”

Helpful Report

Posted 2 months ago

Thank you for your review! We’re pleased to know that our fast delivery impressed you. We strive to provide efficient service to all our customers. We look forward to providing the same excellent service for you next order!

Posted 2 months ago

“I am a returning customer as this store provides a good range of products that are competitively priced. The transaction was seamless and items arrived well packaged and promptly.”

Helpful Report

Posted 2 months ago

We truly appreciate your positive review and your loyalty to our company. Thank you for choosing us and for being a valued customer. We look forward to serving you again!

Posted 2 months ago

“Great products and got delivery fast will recommend and use again”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review! We’re glad to hear that you had a positive experience. We look forward to continuing to provide you with great products and service.

Posted 2 months ago

“Arrived without any damage and fully sealed”

Helpful Report

Posted 2 months ago

Thank you for your feedback! We’re happy to hear that our reliable delivery service met your needs. Ensuring our customers receive their orders as expected is a priority for us. Enjoy!

Posted 2 months ago

“Great choice of toys and very well priced. Fast delivery too.”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience! We’re delighted to hear that our service met your expectations. Your feedback helps us maintain our high standards.

Posted 2 months ago

“Quick ship to USA, great price and packaged well.”

Helpful Report

Posted 2 months ago

“Read reviews after placed my first order. But 2 lovely colour change umbrellas came the next day even the email said wait till next Monday popped up in mu front porch. How impressed! Definitely will order more from Toy street.”

Helpful Report

Posted 2 months ago

“The item was despatched quickly and well-packaged.”

Helpful Report

Posted 2 months ago

“Excellent experience with Toy Street, items were in perfect and brand new condition, were a great price whilst on sale, and my order was dispatched very quickly. Sometimes shops don’t provide you with the tracking number but Toy Street made it available in multiple ways so I could see exactly where my order was at all times, and it was also sent with very quick delivery as well which was wonderful. Toy Street even offers loyalty points! The only thing of note is that my order was sent in a box which was previously used for something else, it had lots of writing on the box so it couldn’t have been given as a gift and would’ve required finding a different box to repackage it - however we didn’t need it for a gift, so for us it was just a packing box which had been recycled, absolutely fine by me! Perhaps maybe Toy Street could offer an option to select an unused packing box if you need it? Overall, 10 out of 10 experience, will definitely be buying from Toy Street again.”

Helpful Report

Posted 2 months ago

“I was so pleased to find the Melissa and Doug Holiday baking set on your website when I could not find it anywhere here in the US. The product was shipped out immediately with tracking and arrived promply and in perfect condition. Prices and shipping were reasonable. I would definitely order from you again.”

Helpful Report

Posted 2 months ago

“Excellent prices. Quick delivery.”

Helpful Report

Posted 2 months ago

“Please tell me why I still not have received my refund that was confirmed on the 29th of August stating that it would take 5-10 days ! Yet your own website states that any refund would take 3-5 days to process ???? I'm confused Toy Street ???? From my original order on the 11th of August to now your service has been nothing short of terrible. Please don't be fool by this ridiculous amount of one paragraph positive statements as they are all surely fake. You bombard the review page within 24 hours with these fake reviews to push honest ones back onto the next page in the hope of people not searching that far back !!!! You responded to my review from last week only yesterday, knowing I still have not been issued my refund !!!!! You sold me a product that you didn't actually have in stock, making me wait till past my daughters birthday for you to email me stating just that. Don't be fooled by the basic reviews people, this was a horrible online shopping experience that unfortunately is still going on !!!!!!!!!!! Look for my original review and other beyond that, I'm not alone in my experience!!!!!!!”

Helpful Report

Posted 2 months ago

We’re sorry your refund hasn’t arrived. Please contact our support team for assistance. We’ll ensure this issue is resolved to the best of our ability, and you receive your refund as soon as possible.

Posted 2 months ago

“My order was dealt with quickly and efficiently, delivered next day after order, no problems.”

Helpful Report

Posted 2 months ago

Toy Street is rated 4.7 based on 6,390 reviews