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Toy Street Reviews

4.7 Rating 6,389 Reviews
93 %
of reviewers recommend Toy Street
4.7
Based on 6,389 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Toy Street Reviews

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

Write Your review

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Ordered a lovely backpack for my little girl. Delivery took longer than the 2-5 working days stated on the website but once I emailed this was soon rectified. Good customer service and lovely product. Nice to use a company from my local city.
Helpful Report
Posted 1 year ago
Can't review, haven't received, ordered 16th, customer support haven't refunded or resent
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Posted 1 year ago
AWFUL CUSTOMER SERVICES AND POOR DISPATCH TIMES Ordered item Weds 9pm and checkout specified dispatch next day (Thu). Paid for 24 hour delivery since we needed items Saturday, and checkout confirmed items would arrive Friday. Great. However, the order was not dispatched until the next Monday, so we received it on Tues. I requested a refund of postage and was refunded £1, the difference between 24 and 48 hour delivery. If I'd wanted 48 hour delivery I would have selected that (and would have received it Saturday, not Tuesday). I sent two further emails to Toy Street customer services over the following two weeks and was systematically ignored. We had a disappointed child and a last minute trip to the shops to get a substitute as considerable time and cost inconvenience.
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Posted 1 year ago
Great selection of toys. And great service
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Posted 1 year ago
I found Toy Street when looking for a soft reindeer toy for my daughter for Christmas. I bought the 10" cuddly reindeer and it has been the favourite cuddly ever since, and now my youngest regularly wants to cuddle it! I have used Toy Street quite a few times since finding it, delivery is always quick, and things are well packaged. There is a great selection here, perfect for presents and parties.
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Posted 1 year ago
Great prices and fast shipping!!
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Posted 1 year ago
Great choice of product, quick delivery which was well packed. Excellent.
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Posted 1 year ago
I ordered a toy on Friday saying next day delivery but no dispatch yet and no support until 1000 AM [Order #352959402] (09/09/2023) Planning to cancel and order in amazon
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Posted 1 year ago
Very fast delivery. Great product at a great price. If you need help there is someone there on the phone to help with your enquiry and no long wait to speak to them. Fantastic service.
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Posted 1 year ago
I had been looking for a game here in Northern Canada for a long time with no luck. So I decided to try the country where I saw the card game reviewed. Shut up and Sit Down from You Tube pointed me in the right direction and I found Toy Street. Quick delivery and great pricing as well as my parcel coming to me in mint condition. I couldn’t be more pleased with my first purchase. I will definitely use them again! Thank You! Chen and Jenn
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Posted 1 year ago
Speedy delivery and as expected
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Posted 1 year ago
Online ordering process was quick and easy and my item was delivered within a reasonable amount of time. Paid a great price too - will be buying from Toy Street again soon!
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Posted 1 year ago
Figure was shipped fairly quickly, overall price was very good considering what most others are asking for very same figure, and condition of figure was good too
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Posted 1 year ago
Great service fast delivery
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Posted 1 year ago
Took forever to ship the order when website states within 48 hours. No communication as I would have cancelled the order if I had known.
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Posted 1 year ago
Very professional service
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Posted 1 year ago
Very happy with my purchase, quick delivery, would order from these again
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Posted 1 year ago
Very satisfied will 110percent use again.
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Posted 1 year ago
I ordered from USA and shipping was super fast. Thank you. My sons are very happy to have super rare goo jit zu :)
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Posted 1 year ago
Great service, timely delivery, well packaged.
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Posted 1 year ago
Toy Street is rated 4.7 based on 6,389 reviews