Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.70

4.7 Rating 6,390 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,390 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Toy Street 5 star review on 9th October 2024

Anonymous

Anonymous // 01/01/2019

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English

“Very disappointed that the “next day delivery” will arrive on Monday but not on Saturday as it was stated. The birthday present is missed.”

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Posted 2 years ago

“Delivery to Australia in time advised, great pricing”

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Posted 2 years ago

“Price is great but the time it takes for them to dispatch your items is ridiculous. I’ve waited two weeks for my item to be dispatched so I’ve messaged them and they have said it could take another 4 days. This item was a birthday present ordered with plenty of time and now it will be late. Which is frustrating. I wouldn’t recommend them if you need something in a reasonable time.”

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Posted 2 years ago

“Easy to find what was looking for, great prices”

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Posted 2 years ago

“So far so good, excellent price, delivery promised to be Royal mail 48, easy web site to navigate.”

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Posted 2 years ago

“Quick easy checkout”

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Posted 2 years ago

“Easy website and very good prices! :)”

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Posted 2 years ago

“Easy peasy 😎”

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Posted 2 years ago

“Despatched without Irish VAT payment so delivery cannot be completed without payment of VAT and fees 7.69 in total extra”

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Posted 2 years ago

“Wonderful product in great price with delivery, defo recommended to friends. My family has been shopping a lot this Xmas”

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Posted 2 years ago

“Great price on a great product. Thank you Toy Street and I'll see you soon.”

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Posted 2 years ago

“Ordered on the 5th Nov and I contacted them on the 13th & 20th nov to see were my item is. Phoned the customer service on the 22nd November and apparently they no longer have it in stock and they gave me a refund. All it takes is a simple email to explain the situation, instead of it lingering on for 17 days. The prices are great but the service is shocking.”

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Posted 2 years ago

“Excellent website. Excellent service”

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Posted 2 years ago

“Ordered an item on the basis that they quoted 2-4 day delivery. A week later, nothing received. Contacted them to be told they are busy due to Christmas (it was early November) and they would escalate it to their warehouse. Another week later still nothing from then so I contacted them again to be told they would upgrade me to next day delivery. I asked if that meant they had dispatched the item to be told that they hadn’t received it from their supplier. At no point was I advised of this when I placed the order or contacted by them unless I complained. Awful service. Do not use if you want a delivery for Christmas as they can’t cope with their workload at the beginning of November!!!”

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Posted 2 years ago

“Excellent service but box and airoplane in Filthy state probably due to being kept in warehouse for long periods of time. Had the box had a plastic covering thiswould not have been the case. Could this be passed on to the makers?”

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Posted 2 years ago

“Great website, and brilliant prices”

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Posted 2 years ago

“Great prices and excellent service, no need to worry!”

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Posted 2 years ago

“Not yet delivered”

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Posted 2 years ago

“They had exactly what i was looking for cheaper than anywhere else and cheaper postsge as well”

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Posted 2 years ago

“First order with Toy Street, very easy, free postage, competitive price.”

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Posted 3 years ago

Toy Street is rated 4.7 based on 6,390 reviews