Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.70

4.7 Rating 6,389 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,389 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Toy Street 5 star review on 9th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Item arrived quickly and in good condition.”

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Posted 7 months ago

“Great range of products and very efficient service, I will use again”

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Posted 7 months ago

“Ordered some toys arrived in good time.”

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Posted 7 months ago

“It came very fast and the packing was very good 100% recommended buying from here”

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Posted 7 months ago

“We placed our order 8 days ago. It was supposed to arrive either yesterday or the day before”

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Posted 7 months ago

Thank you for your honest feedback. We are always aiming to improve our services, and feedback like yours helps us to find areas where we can do better. I am sorry to hear about the delays you experienced with your order. Tracking suggests this is still on it's way to you after it was dispatched on 05/04/2024. Please do not hesitate to contact us again if you have any further concerns or require any more information. We hope you'll give us another chance. Toy Street

Posted 7 months ago

“Quick delivery. My grandaughter was over the moon with her fox. Thank you”

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Posted 7 months ago

“Shopped around for some birthday gifts, first time using this company. Very competitive prices and good service.”

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Posted 7 months ago

“Can't fault turnaround time, was told originally 10 days and the delivery came in 2 working days.”

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Posted 7 months ago

“Great place to order carrds, delivery was very very fast even tough I'm on the other side of the world.”

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Posted 7 months ago

“Quick delivery and a really good price for the game I wanted .”

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Posted 7 months ago

“Order taken, despatch details given, speedy arrival. Maybe could’ve been packaged a little better but would definitely shop with them again, and recommend.”

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Posted 7 months ago

“Excellent service. Parcel received very quickly.”

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Posted 7 months ago

“The service is really good and I will be purchasing more toys from them soon . And the quality is Very good”

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Posted 7 months ago

“Best price good service”

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Posted 7 months ago

“Toy Street had an item that I could not find anywhere else, and it arrived quickly and in great shape. I'll definitely be adding them to my favorites bar!”

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Posted 7 months ago

“Good price arrived very quickly will use them again .”

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Posted 7 months ago

“Had paid for the faster delivery as needed for a gift. After receiving no shipping confirmation, I called only to find it hadn't yet been picked. Whilst I appreciate that can get busy, to state a delivery date on the order, as well as charging extra for the service, is poor if you do not intend to honour it”

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Posted 7 months ago

Thank you for your honest feedback. We are always aiming to improve our services, and feedback like yours helps us to find areas where we can do better. I am sorry to hear about the delays you experienced with your order; we aim to despatch all orders in a timely manner, and I apologise that we were unable to do so on this occasion. We will investigate this with our warehouse team to prevent similar issues from affecting our customers in the future. We hope you’ll give us another chance. Toy Street

Posted 7 months ago

“Avoid this company !!!!!!! Absolute waste of time . Appalling . Now wait 10 days for a refund and reading other reviews I’m not holding out hope I’ll even see that ! Appalling company - don’t waste your time or money !”

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Posted 7 months ago

Thank you for your honest feedback. We are always aiming to improve our services, and feedback like yours helps us to find areas where we can do better. I am very sorry to hear about the troubles you experienced with receiving your refund. Our team are working hard to ensure that your refund is issued to you ASAP, and we apologise for the delays thus far. We hope you'll give us another chance. Toy Street

Posted 7 months ago

“Prompt delivery and superb items. Very pleased for first time buying”

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Posted 7 months ago

“Love it! Great portable changing mat.”

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Posted 7 months ago

Toy Street is rated 4.7 based on 6,389 reviews