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Toy Street Reviews

4.7 Rating 6,389 Reviews
93 %
of reviewers recommend Toy Street
4.7
Based on 6,389 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Toy Street Reviews

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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All good👍
Helpful Report
Posted 1 year ago
Ordered a gift for my partner, the website said they were in stock. I waited and they did not arrive. I called up and found out from the staff member I spoke to that the items were on back order. I asked them to cancel, they agreed and said they would so, then send me an email to confirm. I never received an email and forgot about this. I get a notification saying my items have shipped. I call up customer service and they tell me there is no record of my conversation, they're happy to refund me but I have to pay a £5 "restocking fee". Shocking service, avoid.
Helpful Report
Posted 1 year ago
Thank you for your honest feedback. We are always aiming to improve our services, and feedback like yours helps us to find areas where we can do better. I am very sorry to hear about the troubles you experienced with this order. Please get in contact with our customer services team If you believe this still requires a resolution. We hope you'll give us another chance. Toy Street
Posted 1 year ago
ordered a birthday present for my niece end of january , I received wrong item contacted them to make the return and receive the one that i ordered , they claimed that they didn’t received the return which i’ve got a tracking number that shows has been delivered to them, contacted several times and still no item or refund
Helpful Report
Posted 1 year ago
Thank you for your honest feedback. We are always aiming to improve our services, and feedback like yours helps us to find areas where we can do better. I am very sorry to hear about the troubles you experienced with this order. Please get in contact with our customer services team If you believe this still requires a resolution. We hope you'll give us another chance. Toy Street
Posted 1 year ago
Haven't received yet!!
Helpful Report
Posted 1 year ago
Thank you for your honest feedback. We are always aiming to improve our services, and feedback like yours helps us to find areas where we can do better. I am very sorry to hear about the troubles you experienced with this order. Please get in contact with our customer services team If you believe this still requires a resolution. We hope you'll give us another chance. Toy Street
Posted 1 year ago
Quick delivery and lovely item!
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Posted 1 year ago
Quick delivery, great communication! Would 100% use again
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Posted 1 year ago
I came across your website your prices were so much better and I placed my order which was easy no fuss and my parcel came the very next day I would definitely recommend you and use you again I was really impressed thank you
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Posted 1 year ago
Game arrived in good time and safe and sound in the packaging! Will definitely be using Toy Street again for board games in the future as they offer really competitive prices.
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Posted 1 year ago
Happy with item well packed quick delivery I would definitely buy from toy Street again
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Posted 1 year ago
Really happy with the scooter and how quick it arrived my son loves it
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Posted 1 year ago
It’s refreshing to find an online shop that has a high street quality. Great customer service and brilliant communication. I’d highly recommend having a look at their site when buying presents.
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Posted 1 year ago
I bought my daughter the chicken coop set as an Easter gift and it looks absolutely beautiful. My daughter loves to play with the little chickens and eggs in her coop and is learning imaginative play and practicing animal noises too. She absolutely loves putting the little chickens ‘to bed’. She absolutely loves her new toy.
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Posted 1 year ago
Fast delivery and good service, thanks
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Posted 1 year ago
Very good prices. Quick delivery lots of choice and exactly the items I wanted Would highly recommend
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Posted 1 year ago
So great to be able to buy my son 'Numberblocks' for his birthday as we can't get them here in NZ. Great website and fast international delivery.
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Posted 1 year ago
Fabulous quality, amazing price. 1 very happy boy. Arrived really quickly which was good as he started looking out the window for the delivery van 10 minutes after ordering. Amazingly it arrived the next day! Very happy with the toy and customer service 👍
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Posted 1 year ago
👍 All good.
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Posted 1 year ago
Great service, great prices, had no problems ordering from them whatsoever!
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Posted 1 year ago
A wonderful shop with beautifully made toys. I will be definitely be shopping with you again
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Posted 1 year ago
Excellent professional service, product arrived on time and in perfect condition. Would recommend this company to everyone.
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Posted 1 year ago
Toy Street is rated 4.7 based on 6,389 reviews