Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.69

4.7 Rating 6,454 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,454 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Toy Street 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I'm sorry to have to write this review but what ordered and what was received was totally wrong. I had ordered a White with blue stripes 2017 Ford mustang gt350 a d I received a blue one with white stripes. I had it gift wrapped so when they opened it I was so discouraged”

Helpful Report

Posted 7 months ago

Thank you for your review and my many apologies for this error with your order! We will be sure to open an investigation with our warehouse team to find out what happened. In the meantime, we would recommend getting in touch with our customer service team so we can find the best resolution for you! If possible, please provide an image of the product you received and we would be happy to take a look into this for you further. My many apologies again; we hope you give us another chance. Toy Street

Posted 7 months ago

“Excellent service and product .Will certainly use again.”

Helpful Report

Posted 7 months ago

Thank you for the positive review! We're very pleased to hear you've been satisfied with our service, and hope you'll continue to rely on us for more of the same going forward! Toy Street

Posted 7 months ago

“Excellent fast delivery and well priced items !”

Helpful Report

Posted 7 months ago

Thank you for the lovely review! We're thrilled to hear how satisfied you are with the service we provide, and we hope you'll keep coming back for more in the future :) Toy Street

Posted 7 months ago

“You had the game I was looking for it was hard to find thanks”

Helpful Report

Posted 7 months ago

Thank you for the lovely review! We're so glad to hear how happy you are with us and the service we provide and the products that we offer! We hope you'll continue to rely on us to provide more of the same great service going forward :) Toy Street

Posted 7 months ago

“Always great prices and selection of toys. Website a little tricky to navigate and delivery can be on the slow side.”

Helpful Report

Posted 7 months ago

Thank you for the positive review! We're so glad to hear how pleased you are with us and the service we provide, and we look forward to hearing from you again for many more future orders :) I have also raised this feedback with our web team to look into further :) Toy Street

Posted 7 months ago

“I placed an order months ago, and it has never arrived. I have complained several times, and they do absolutely nothing! The customer service is deplorable. I will never shop at this store again, and I will not recommend it to anyone.”

Helpful Report

Posted 7 months ago

Thank you for your honest feedback. We are always aiming to improve our services, and feedback like yours helps us to find areas where we can do better. I am very sorry to hear about the troubles you experienced with your order. Unfortunately, I am unable to see any emails within our system. Please get in contact with our customer services team either via email or phone and we will be happy to look into this further for you! We hope you'll give us another chance. Toy Street

Posted 7 months ago

“Super fast delivery, well packed and very nice product. Would recommend”

Helpful Report

Posted 7 months ago

Thank you for the lovely review! We're very happy to hear you were satisfied with our service, and we hope you'll be back for more soon! Toy Street

Posted 7 months ago

“Excellent value and delivery was quick will definitely be buying from you again”

Helpful Report

Posted 7 months ago

Thank you for the positive review! We're so pleased to hear how happy you are with us and the service we provide, and we hope you'll keep relying on us for future orders as well :) We look forward to hearing from you again soon! Toy Street

Posted 7 months ago

“Great toy, speedy delivery. Thanks!”

Helpful Report

Posted 7 months ago

Thank you for the lovely review! We're delighted to hear how happy you are with us and our speedy delivery service; It's something we pride ourselves on! We hope you'll keep coming back to experience the same great service, and we can't wait to hear from you soon :D Toy Street

Posted 7 months ago

“Brilliant service and toys so well-made and perfectly safe for children to play with. Good quality at very reasonable price.”

Helpful Report

Posted 7 months ago

Thank you for the positive review! We're so happy to hear how pleased you are with us, and hope you'll rely on us again going forward :) Toy Street

Posted 7 months ago

“Best prices I could find for top quality brands with prompt speedy delivery. Excellent, reliable service.”

Helpful Report

Posted 7 months ago

Thank you for the positive review! We're so pleased to hear how happy you are with us and high quality items we offer! We look forward to hearing from you again soon! Toy Street

Posted 7 months ago

“Item as stated, fast delivery, thank you”

Helpful Report

Posted 7 months ago

Thank you for the lovely review! We're very happy to hear you were satisfied with our service, and we hope you'll be back for more soon! Toy Street

Posted 7 months ago

“Surprisingly fast shipping to another cuntry, products were well protected and I am very happy with the entire transaction.”

Helpful Report

Posted 7 months ago

Thank you for the positive review! We're so glad to hear how pleased you are with us and the service we provide, and the vast amount of countries we supply to! We look forward to hearing from you again for many more future orders :) Toy Street

Posted 7 months ago

“Very good price cheapest I have seen for the 2 in 1 bluey bike. Fast delivery”

Helpful Report

Posted 7 months ago

Thank you for the lovely review! We're very happy to hear you were satisfied with our service, and we hope you enjoy 2-in-1 Bluey Bike! Toy Street

Posted 7 months ago

“Excellent price and a fast delivery”

Helpful Report

Posted 7 months ago

Thank you for the lovely review! We're so glad to hear how happy you are with us and the service we provide, and we hope you'll continue to rely on us to provide more of the same great service going forward :) Toy Street

Posted 7 months ago

“I still haven’t received the game so I don’t know why you want me to post a review”

Helpful Report

Posted 7 months ago

Thank you for your honest feedback. We are always aiming to improve our services, and feedback like yours helps us to find areas where we can do better. I am sorry to hear about the delays you experienced with your order. Tracking suggests this has now been delivered. Please do not hesitate to contact us again If you have any further concerns. We hope you'll give us another chance. Toy Street

Posted 7 months ago

“Little plush heart ❤️ was much sweeter & lovelier than I anticipated. Arrived super fast Many thanks Emma”

Helpful Report

Posted 7 months ago

Thank you for the positive feedback! We're so pleased to hear you had a good experience with us, and we hope your next one goes just as well! We look forward to hearing from you again soon :) Toy Street

Posted 7 months ago

“Quick dispatch and delivery. Items packaged well. Prices really competitive.”

Helpful Report

Posted 7 months ago

Thank you for the positive review! We're very pleased to hear you've been satisfied with our service, and hope you'll continue to rely on us for more of the same going forward! Toy Street

Posted 7 months ago

“Fast reliable service”

Helpful Report

Posted 7 months ago

Thank you for the lovely review! We're thrilled to hear how pleased you are with our reliable services, and we hope you'll keep coming back for more in the future :) Toy Street

Posted 7 months ago

“Very happy with my product! Bought for a colleague as a maternity leave gift and she really appreciated it.”

Helpful Report

Posted 7 months ago

Thank you for the lovely review! We’re thrilled to hear we could provide such a memorable gift for your colleague and we hope you’ll rely on us again in the future! We can’t wait to hear from you again soon :D Toy Street

Posted 7 months ago

Toy Street is rated 4.7 based on 6,454 reviews