Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.70

4.7 Rating 6,389 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,389 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Toy Street 5 star review on 9th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I cannot rate the product as I haven't yet received it despite ordering it 3 weeks ago. It has been in transit for the last 18 days, going backwards and forwards from various depots and never reaching within 20 miles of my address. Despite calling Toy Street they tell me they can't send a replacement order, I have to wait until the product I ordered is returned to them before they can ship it out again. Whilst I appreciate that the courier is not their problem directly, it is obvious that I have not received my order and it is very poor customer service for them not to ship me out a replacement.”

Helpful Report

Posted 9 months ago

Thank you for your honest feedback. We are always aiming to improve our services, and feedback like yours helps us to find areas where we can do better. I am very sorry to hear about the troubles you experienced with this order. I can see that this has arrived back with us and has since been reshipped for you. Please do not hesitate to get back in touch with us if you have any further concerns at all. We hope you'll give us another chance. Toy Street

Posted 9 months ago

“Excellent service, extremely quick shipping, the Bix it came in said Zatu, like other a but apprehensive ref contents arriving undamaged, no need as arrive in pristine condition”

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Posted 9 months ago

“Easy website to navigate, great selection of toys, good prices and fast delivery. What more could you need?”

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Posted 9 months ago

“Really lovely wooden market place. Our grand daughter loves it.”

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Posted 9 months ago

“Loved this Keith Haring toy, it engrossed my 4 year old just as much as it fascinated me - hours of fun, and it looks so good too. Great value.”

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Posted 9 months ago

“Very high quality product. Great service, arrived really quickly. Would highly recommend.”

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Posted 9 months ago

“We bought your products back in November for my grandson for Christmas. He absolutely loves them.”

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Posted 9 months ago

“Really pleased with the dinosaur head with the small ones inside really good quality and my grandson will love them and thank you for sending so quickly”

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Posted 9 months ago

“Very easy to order & prompt delivery. Only issue is that returns are only within 14days,as I bought this for a present ,I’m hoping there are no issues with it”

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Posted 9 months ago

“I have ordered from Toy Street a few times now. I am very pleased with the communication from them and the items received. All great quality and for a very reasonable price.”

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Posted 9 months ago

“Very quickly handled order and the stuffed animal was lovely. Shipping to Sweden worked perfectly well! The stuffed animal could preferably have been double bagged inside the packaging though, since the package had a small rip and thus the toy was in risk of damage.”

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Posted 9 months ago

“Competitive prices, and fast delivery.”

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Posted 9 months ago

“Toy Street was great for my purchase! I had questions and they were quick to respond by email. The item was packaged and secured very well and everything came as expected!”

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Posted 9 months ago

“Great service, quick delivery, you ordered easily and received swiftly on great condition.”

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Posted 9 months ago

“They have great products and ship everywhere for a cheap price”

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Posted 9 months ago

“Excellent service”

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Posted 9 months ago

“Fast delivery”

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Posted 9 months ago

“The service was great. The shipping time was incredible (and I had my reservations being International)! And I was even given a small keychain Beanie Baby as a surprise in my order. I will DEFN order from Toy Street UK again... just waiting on the new wave of Beanie Baby II 30th Anniversary Beanies to become available”

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Posted 9 months ago

“The service was second to none. I received a confirmation email and a dispatch email and my delivery was sent in a timely manner, ahead of the initial timescales promised.”

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Posted 9 months ago

“Always a great choice and excellent service”

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Posted 9 months ago

Toy Street is rated 4.7 based on 6,389 reviews