Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.70

4.7 Rating 6,388 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,388 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

Write Your review

Tell us how Toy Street made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Toy Street 5 star review on 9th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“An interesting range of goods, and some the items I ordered were much reduced in the sale, so I was happy to come across them when looking for something else! Definitely a website for serendipity, as you never know what you might find. I'm sure I'll be purchasing more items from them in the future. The parcel arrived very quickly and packaging was safe and secure. Would definitely recommend.”

Helpful Report

Posted 3 months ago

“Excellent quality product at an excellent price. I was pleased with the delivery options and service when delivered.”

Helpful Report

Posted 3 months ago

“I recently had a highly disappointing experience with Toy Street and feel compelled to share my experience, even on this platform. 1. Significant Delays: My order, placed on July 13th, was delayed well beyond the estimated delivery window. As of now, I still haven't received my order, and there has been no adequate explanation for the delay from the company. 2. Lack of Communication: Despite the significant delay, there was no proactive communication from Toy Street. I had to repeatedly reach out to get any updates, and the responses were vague, failing to clarify why there was no prior communication about the issues. 3. Unhelpful Customer Service: When I requested compensation for the inconvenience, the response was dismissive, insisting that delivery dates are only estimates and offering no compensation or goodwill gesture, despite failing to meet their own estimated timeframe. 4. Concerns About Review Transparency: It's concerning that the reviews here on Reviews.io appear to paint a more favourable picture than what I found on other platforms. This discrepancy makes me question the reliability and transparency of the reviews presented here. Given these points, my experience suggests that Toy Street is unreliable and not focused on customer satisfaction. I would advise potential customers to consider these factors carefully before making a purchase.”

Helpful Report

Posted 3 months ago

“Very professional in your job love the products great service lovely people to shop from great assistance conor”

Helpful Report

Posted 3 months ago

“Great range of products and swift delivery. I’ve already been back to place another order.”

Helpful Report

Posted 3 months ago

“Came exactly as advertised.”

Helpful Report

Posted 3 months ago

“Excellent service fast delivery in protected packaging definitely use you again Thank you.”

Helpful Report

Posted 3 months ago

“Brilliant service, quality and price. I'm really pleased with the model Ford Capri, it's excellent, thank you.”

Helpful Report

Posted 3 months ago

“Well worth the money will use you again.”

Helpful Report

Posted 3 months ago

“I had no idea about the game but Toy Street delivered as promised and at a very competitive price and in well protected packaging- thank you”

Helpful Report

Posted 3 months ago

“Easy to order, great price and arrived quickly! Thanks very much!”

Helpful Report

Posted 3 months ago

“I did a lot of searching to find somewhere I could get 24 hour delivery and gift wrapping for a last minute present. Toy Street nailed this on all counts. Happy days.”

Helpful Report

Posted 3 months ago

“Great choice, easy site to use, quick delivery with Royal Mail, will buy from them again.”

Helpful Report

Posted 3 months ago

“Easy to order, quick delivery, well packaged.”

Helpful Report

Posted 3 months ago

“Fast wonderful service”

Helpful Report

Posted 3 months ago

“Found this item here cheaper than Amazon! Great product purchased for my granddaughters 5th birthday”

Helpful Report

Posted 3 months ago

“Excellent service,product arrived early too.”

Helpful Report

Posted 3 months ago

“I have used Toy Street before and will again. Their pricing is excellent and delivery is usually within the week.”

Helpful Report

Posted 3 months ago

“Fast delivery and great price”

Helpful Report

Posted 3 months ago

“True to promise . Great service .. prompt and safe delivery .. would recommend highly”

Helpful Report

Posted 3 months ago

Toy Street is rated 4.7 based on 6,388 reviews