Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.70

4.7 Rating 6,389 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,389 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Toy Street 5 star review on 9th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service, will use again.”

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Posted 1 year ago

“Excellent quality and service so pleased with the orangutan”

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Posted 1 year ago

“Our Bluey bike arrived in good time. No problems with receiving the product. The quality was good and all parts present. I would shop here again. Also cheaper than most of their competitors.”

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Posted 1 year ago

“Very fast service, will be using again”

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Posted 1 year ago

“The delivery from the UK to Germany was smooth and easy to track. The only reason why I gave it 3 stars is that the board game box came torn on one side completely. I opted to tape the box and use it instead of sending it back because I didn't want to wait anymore. But of course, it is annoying if a brand-new board game comes with defects. This could be due to delivery, but nevertheless.”

Helpful Report

Posted 1 year ago

Thank you for your feedback. We are always aiming to improve our services, and feedback like yours helps us to find areas where we can improve. I am very sorry to hear about the damages to your order. We aim to pack all orders safely and securely so as to avoid any potential damage during transit. Please do not hesitate to contact us by email or calling us, and a member of our customer service team will be happy to assist you to resolve this issue. We hope you'll give us another chance. Zatu Games

Posted 1 year ago

“Great product, quick delivery, great price”

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Posted 1 year ago

“Good selection, competitive price, speedy delivery. Many thanks!”

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Posted 1 year ago

“Everything I've ordered has been great quality and the price comparison is astounding, I've ordered from toy Street twice or 3 times and literally my order has arrived within 2 days.”

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Posted 1 year ago

“Great customer service and fast delivery! Will definitely be ordering from Toy street again!”

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Posted 1 year ago

“My son loves his new lion toy and delivery was quick”

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Posted 1 year ago

“Great price and fast delivery, exactly what I needed”

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Posted 1 year ago

“I ordered a board game and card game to be delivered to Australia for a family members birthday gift. The order was confirmed packaging within 12 hours and parcel received within 7 days of ordering. I would highly recommend Toy Street. I will definitely be supporting this local independent business again. Thank you so much for the quick delivery.”

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Posted 1 year ago

“Toy Street provide wide variety of toys for all age kids. I highly recommend for the parents and others who are going to gift for their loved ones from toys street. it is very reasonable price and valuable items.”

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Posted 1 year ago

“It was easy to order. It came quickly and I found what I’ve been looking for. The prices were a bit higher or I would have ordered more.”

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Posted 1 year ago

“Atrocious customer service! Cancelled an order over 2 weeks ago and still not had my money refunded. 3-5 days it says on the website! Never going to shop here again.”

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Posted 1 year ago

Thank you for your feedback. We are always aiming to improve our services, and feedback like yours help us to find areas where we can improve. I'm very sorry to hear you never received your order. I can see that you have since been fully refunded for this. We hope you'll give us another chance, and we anticipate hearing from you again soon. Toy Street

Posted 1 year ago

“Arrived earlier than expected. Item well packaged and as described. Perfect”

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Posted 1 year ago

“Absolutely rubbish. Don’t believe the next day delivery line on their website this is a lie. I placed my order and it said 3-5 days which I was ok about, but over 2 weeks later they still hadn’t received the stock. Numerous phone calls and they refused to send out the item they had in stock without the one they were waiting for. They didn’t care there was a huge delay and just said I had to wait. Cue an upset child who didn’t have a birthday present! Terrible service would never use again”

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Posted 1 year ago

Thank you for your feedback. We are always aiming to improve our services, and feedback like yours helps us to find areas where we can improve. I'm sorry to hear about the troubles you have had receiving your order. Please get in touch with our customer service team If you still never received this and we will do our best to resolve this for you. We hope you'll give us another chance. Toy Street

Posted 1 year ago

“Ordered 3 of this and received 3 different dog keychains. I specifically wanted this colouring hence why I ordered 3. Bit disappointed”

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Posted 1 year ago

Thank you for your honest feedback. We are always aiming to improve our services, and feedback like yours helps us to find areas where we can do better. I am very sorry to hear about the troubles you experienced with this order. Please get in contact with our customer services team If you believe this still requires a resolution. We hope you'll give us another chance. Toy Street

Posted 1 year ago

“We work with special needs children and adults so Toy Street has many of the items and toys we use .Have bought Toy Street a few times now and their prices are the best for the items we needed. The delivered the orders really quickly.”

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Posted 1 year ago

“This toyshop is a fantastic little find! ⭐⭐⭐⭐⭐”

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Posted 1 year ago

Toy Street is rated 4.7 based on 6,389 reviews